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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,122,860 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Jan 4, 2020
162 Posts
Joined Sep 2011
Jan 4, 2020
12344321
Jan 4, 2020
162 Posts
Help! Im in store right now. Costco rep says I couldn't do an exchange because I've already redeemed the promotion. I know that's not the case, what to do?
Jan 4, 2020
6 Posts
Joined Nov 2014
Jan 4, 2020
ryuji
Jan 4, 2020
6 Posts
Quote from manas101 :
I just got off a call with promotion team, they said i will get rebate before jan 30 but it will take 6-8 weeks from the date of submission
I spoke to the rebate team and got same reply. I told them they should create a ticket for this issue.
Jan 4, 2020
251 Posts
Joined Dec 2016
Jan 4, 2020
itsmedilated
Jan 4, 2020
251 Posts
Quote from heyday.sure :
I'm porting 5 lines it will be $150 w/auto pay
is it online or in store promotion too? thanks for the info)
Pro
Jan 4, 2020
834 Posts
Joined Dec 2017
Jan 4, 2020
heyday.sure
Pro
Jan 4, 2020
834 Posts
Quote from itsmedilated :
is it online or in store promotion too? thanks for the info)
https://slickdeals.net/f/13486321-verizon-byod-line-250-master-card-on-smartphone-100-on-tablet?v=1&page=14
Jan 4, 2020
90 Posts
Joined Jun 2013
Jan 4, 2020
Lannister7
Jan 4, 2020
90 Posts
Submitted my receipts etc on 12/3, expected to receive it by today considering people have been getting it 30 days after submission. Still nothing on my end.
Jan 5, 2020
115 Posts
Joined Feb 2016
Jan 5, 2020
alal2383
Jan 5, 2020
115 Posts
Finally I received my Virtual Card today. Thanks all the SDers for your help on this thread.
Here is my Journey on this deal

Bought iPhone 11 White 128GB on 11/29 : $680
Tax : $52.69
Submitted Rebate on 12/2
Traded in iPhone 7 (MetroPCS, Brand New) : $138.45
Device Received by Assurant on 12/8
Device Credit Received on 12/15 : $54
Rebate Denied on 1/1
Called Tmobile on 1/2 , They submitted a new rebate on my behalf
Virtual Card Received on 1/4 : $625.99

The only unfortunate thing for me in this whole deal was that unlike most others, I did not get the full $700 back and got only $679.99 that I paid for iphone 11, 128 GB. I am okay losing $20, because after denial of my rebate on 1/1, at one point, I was concerned about losing the entire money.

My Total Out of pocket for this deal was
$679.99 (iphone11, 128GB) + $52.69 (Tax) + $138.45 (MetroPCS iphone 7) + $70 (1st Month Bill) + $70 (2nd month bill) - $54 (Device Credit) - $625.99 (Rebate) -$46 (what I would have paid for Ultra Mobile for 2 months) = $285.14
Very good deal I'd say for an iPhone 11, 128GB.
Last edited by alal2383 January 4, 2020 at 05:17 PM.
Jan 5, 2020
1,457 Posts
Joined Aug 2009
Jan 5, 2020
soapie
Jan 5, 2020
1,457 Posts
bought phone 12/24
submitted rebate 12/24
mailed in iphone 8 12/27
delivered 12/30

status: received
no updates so far

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Jan 5, 2020
8,102 Posts
Joined Nov 2008
Jan 5, 2020
dtmamg
Jan 5, 2020
8,102 Posts
To those who go "Approved" status, how long did you waited to receive the card? Or, how did you receive the VC? thank you
Jan 5, 2020
135 Posts
Joined Nov 2010
Jan 5, 2020
itsrslr22
Jan 5, 2020
135 Posts
Quote from dtmamg :
To those who go "Approved" status, how long did you waited to receive the card? Or, how did you receive the VC? thank you
Approved in the evening n received credit after 11PM EST.
Jan 5, 2020
8,102 Posts
Joined Nov 2008
Jan 5, 2020
dtmamg
Jan 5, 2020
8,102 Posts
Quote from marhere :
Approved in the evening n received credit after 11PM EST.

Thx for the reply. I just got 2/4 lines VC as I was reading your reply. lol

Probably having issue with the other 2 as I chose one cel to accept both VC, read it among prior posts such might cause an issue.
Jan 5, 2020
502 Posts
Joined Sep 2005
Jan 5, 2020
varshney
Jan 5, 2020
502 Posts
Here is my story on the rebate:

Bought iPhone Purple for my wife on 11/25, ran into ineligible IMEI issue while trying to submit rebate online. After multiple calls with the promotion team, I escalated to T-Mobile CEO via Twitter. I was the one who initiated that Twitter escalation and thanks everyone who supported that by responding to it. Due to that escalation, T-Mobile did an overnight fix and we're able to submit rebates around 11/26-11/27. That's when I submitted mine as well.

Sent trade in and was received on 11/30. Called in on 12/11 and they asked to accept $59 (instead of $68 keyed in by Costco kiosk guy) credit trade in value. Accepted and received $59 credit on 12/12.

Rebates status changed to denied on 12/27, with same ineligible trade in found error that most also saw. Called into promotion line and fought hard. They said wait for 01/04 because they can't override the system until it's 30 days after the promotion end date (12/04). In parallel, I initiated twitter direct messages with T-Mobile, using the previous escalation thread.

Yesterday (01/03), Twitter direct message guy said that he was able to put in an override and I should get paid in 7-10 days. I saw the status changed to Approved and then to received yesterday evening. However the status changed to approved again this morning and I just received the rebate card for $629.99 (iPhone price before tax).

All is well that ends well I guess. Rebates are always risky...

Good luck to all who are still waiting.
Jan 5, 2020
2,300 Posts
Joined Nov 2011
Jan 5, 2020
xnap30
Jan 5, 2020
2,300 Posts
Quote from jolapo :
The same thing happened to me. On my new claim, it changed from Approved to Received. Not card either. This whole rebate experience is horrible.
Just got mine tonight

Call in 1/3 - status changed from denied -> approved -> received
1/4 - got texts with cards -> status shows sent
Jan 5, 2020
83 Posts
Joined Aug 2012
Jan 5, 2020
Pppar
Jan 5, 2020
83 Posts
Quote from varshney :
Here is my story on the rebate:

Bought iPhone Purple for my wife on 11/25, ran into ineligible IMEI issue while trying to submit rebate online. After multiple calls with the promotion team, I escalated to T-Mobile CEO via Twitter. I was the one who initiated that Twitter escalation and thanks everyone who supported that by responding to it. Due to that escalation, T-Mobile did an overnight fix and we're able to submit rebates around 11/26-11/27. That's when I submitted mine as well.

Sent trade in and was received on 11/30. Called in on 12/11 and they asked to accept $59 (instead of $68 keyed in by Costco kiosk guy) credit trade in value. Accepted and received $59 credit on 12/12.

Rebates status changed to denied on 12/27, with same ineligible trade in found error that most also saw. Called into promotion line and fought hard. They said wait for 01/04 because they can't override the system until it's 30 days after the promotion end date (12/04). In parallel, I initiated twitter direct messages with T-Mobile, using the previous escalation thread.

Yesterday (01/03), Twitter direct message guy said that he was able to put in an override and I should get paid in 7-10 days. I saw the status changed to Approved and then to received yesterday evening. However the status changed to approved again this morning and I just received the rebate card for $629.99 (iPhone price before tax).

All is well that ends well I guess. Rebates are always risky...

Good luck to all who are still waiting.
Thank you for sharing. Can you send your twitter link?
Last edited by Dkpar January 4, 2020 at 10:08 PM.
Jan 5, 2020
83 Posts
Joined Aug 2012
Jan 5, 2020
Pppar
Jan 5, 2020
83 Posts
Quote from varshney :
Here is my story on the rebate:

Bought iPhone Purple for my wife on 11/25, ran into ineligible IMEI issue while trying to submit rebate online. After multiple calls with the promotion team, I escalated to T-Mobile CEO via Twitter. I was the one who initiated that Twitter escalation and thanks everyone who supported that by responding to it. Due to that escalation, T-Mobile did an overnight fix and we're able to submit rebates around 11/26-11/27. That's when I submitted mine as well.

Sent trade in and was received on 11/30. Called in on 12/11 and they asked to accept $59 (instead of $68 keyed in by Costco kiosk guy) credit trade in value. Accepted and received $59 credit on 12/12.

Rebates status changed to denied on 12/27, with same ineligible trade in found error that most also saw. Called into promotion line and fought hard. They said wait for 01/04 because they can't override the system until it's 30 days after the promotion end date (12/04). In parallel, I initiated twitter direct messages with T-Mobile, using the previous escalation thread.

Yesterday (01/03), Twitter direct message guy said that he was able to put in an override and I should get paid in 7-10 days. I saw the status changed to Approved and then to received yesterday evening. However the status changed to approved again this morning and I just received the rebate card for $629.99 (iPhone price before tax).

All is well that ends well I guess. Rebates are always risky...

Good luck to all who are still waiting.
Thank you for sharing. Can you please share your twitter thread? Maybe we can try your path. I reached out to promotion line, and twitter dm, they told me the same thing over and over: wait till next week, should be approved next week, everyone is process differently, etc.
Last edited by Dkpar January 4, 2020 at 10:08 PM.

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Jan 5, 2020
92 Posts
Joined Dec 2006
Jan 5, 2020
levonick
Jan 5, 2020
92 Posts
Submitted four rebates on 11/28, three of them said pending as of two days ago and the fourth received. I had chatted in a week ago and they said all looks good. I have already gotten my trade in credit a while back.

Tonight when I checked the three pending rebate submissions don't even show up. Has this happened to anyone else?

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