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expired Posted by JBandSDs • Mar 2, 2020
expired Posted by JBandSDs • Mar 2, 2020

AT&T 1000Mbps internet for $40mo. with 12 month bundle if you have AT&T, YMMV

$40

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It looks like AT&T may be starting a new promotion for the start of the month. I just went to my account to see what is offered since my 100mbps fiber plan is about up. Only 100mbps($45/mo) and 1000mbps($39.99/mo) is offered, no 300mbps is offered, but it was available a day ago for $40, and I saw an ad for it on TV today. If you have AT&T internet, check the plans offered in your account dashboard. There is no mention of equipment charges, but this is for a bundle. Southern states.


AT&T Internet 1000
Includes unlimited internet data$59.99
$20 off for 12 months with bundle-$20.00

Internet subtotal
$39.99

https://www.att.com/internet/
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Deal Details
Community Notes
About the Poster
It looks like AT&T may be starting a new promotion for the start of the month. I just went to my account to see what is offered since my 100mbps fiber plan is about up. Only 100mbps($45/mo) and 1000mbps($39.99/mo) is offered, no 300mbps is offered, but it was available a day ago for $40, and I saw an ad for it on TV today. If you have AT&T internet, check the plans offered in your account dashboard. There is no mention of equipment charges, but this is for a bundle. Southern states.


AT&T Internet 1000
Includes unlimited internet data$59.99
$20 off for 12 months with bundle-$20.00

Internet subtotal
$39.99

https://www.att.com/internet/

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777 Comments

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Original Poster
Apr 22, 2020
290 Posts
Joined Sep 2011
Apr 22, 2020
JBandSDs
Original Poster
Apr 22, 2020
290 Posts
Quote from stevedave2021 :
I've called twice, first time last month when I saw this deal posted, then again today. My current 70/mo promo for Gigabit fiber ends May 18th. The rep said the system won't let him change to the promo and to call back one week before the contract end date. So, should I keep calling or should I log in online and switch to the $90/mo 300mbps plan in hopes that it will let me switch to the new promo price? I don't like the idea of raising my bill $20 in hopes that it will unlock the promo pricing.
Be careful, last week a poster did just that, it worked but he got stuck with the $10 equipment fee. Since you're so close to the end of your plan, I would wait.
Pro
Apr 22, 2020
2,569 Posts
Joined Jul 2011
Apr 22, 2020
trooper1414
Pro
Apr 22, 2020
2,569 Posts
It says it will run a credit check, is that true - If i am already a ATT customer, it makes no sense.
Apr 22, 2020
897 Posts
Joined Oct 2014
Apr 22, 2020
meetadarshss
Apr 22, 2020
897 Posts
If you sign up for the internet using the cash back sites then you get 50-100$ .. I got 75$ from e*bates
Original Poster
Apr 22, 2020
290 Posts
Joined Sep 2011
Apr 22, 2020
JBandSDs
Original Poster
Apr 22, 2020
290 Posts
Quote from meetadarshss :
If you sign up for the internet using the cash back sites then you get 50-100$ .. I got 75$ from e*bates

And $85 back at T0p ca$h back this week.
Apr 22, 2020
107 Posts
Joined Aug 2014
Apr 22, 2020
stevedave2021
Apr 22, 2020
107 Posts
Quote from JBandSDs :
Be careful, last week a poster did just that, it worked but he got stuck with the $10 equipment fee. Since you're so close to the end of your plan, I would wait.
I guess then my question would be, how long is this promo going to last? Will it last into mid-May?
Pro
Apr 22, 2020
2,569 Posts
Joined Jul 2011
Apr 22, 2020
trooper1414
Pro
Apr 22, 2020
2,569 Posts
Quote from trooper1414 :
It says it will run a credit check, is that true - If i am already a ATT customer, it makes no sense.
any confirmation on this?
Apr 22, 2020
368 Posts
Joined May 2006
Apr 22, 2020
ragtag
Apr 22, 2020
368 Posts
Is 1-800-331-0500 the retention number to call ? I called around 3PM PT and got the message "Office Closed".

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Original Poster
Apr 22, 2020
290 Posts
Joined Sep 2011
Apr 22, 2020
JBandSDs
Original Poster
Apr 22, 2020
290 Posts
Quote from ragtag :
Is 1-800-331-0500 the retention number to call ? I called around 3PM PT and got the message "Office Closed".
Suppose to be. If they use overseas call centers like India, and I'm sure they do, then they are most likely on lock-down also. I got that message during the day on one of their numbers a week or so back.
Apr 22, 2020
828 Posts
Joined Dec 2007
Apr 22, 2020
foxnews
Apr 22, 2020
828 Posts
Quote from cobcob :
Att 1000 plan customer can get free HBO Max which will launch on May 27 .
https://www.cnet.com/news/at-t-wi...-max-free/


Internet customers:

HBO Max at no added cost: HBO Max will be included with the AT&T Internet 1000 plan at no additional charge
free for how long?
Apr 23, 2020
567 Posts
Joined Sep 2014
Apr 23, 2020
Evils
Apr 23, 2020
567 Posts
I have been an ATT fiber customer for the past 3-4 years, Atlanta area.

Is this deal still going if I were to call in and ask for the promo or did anything change?
Original Poster
Apr 23, 2020
290 Posts
Joined Sep 2011
Apr 23, 2020
JBandSDs
Original Poster
Apr 23, 2020
290 Posts
Quote from Evils :
I have been an ATT fiber customer for the past 3-4 years, Atlanta area.

Is this deal still going if I were to call in and ask for the promo or did anything change?
It sure looks like it is https://www.att.com/internet/fiber/

Log into your account, click the change plan and see what or if they offer you anything. If you have gig speed at a higher price now, they probably won't offer anything. In that case you'll have to try a CS rep in the retention/loyalty department. I assume you have no equipment fee and that is what you want to protect. If you're on a plan, they may say you have to finish it, but many have had nice reps change it on the phone(see the wiki). You won't get any of the reward stuff since that's for new customers, but gig speed at $50 is pretty good.
Original Poster
Apr 23, 2020
290 Posts
Joined Sep 2011
Apr 23, 2020
JBandSDs
Original Poster
Apr 23, 2020
290 Posts
Quote from stevedave2021 :
I guess then my question would be, how long is this promo going to last? Will it last into mid-May?
Yeah, that's the question. They seem to stick with their plans price for awhile. I think I first saw a 300mbps deal on here way back in late '18. I would think you're pretty safe, but you can always keep calling.
Apr 23, 2020
61 Posts
Joined Sep 2010
Apr 23, 2020
Bennieficial
Apr 23, 2020
61 Posts
So to be clear, if I'm a current customer that is paying full price for the gig speed and out of contract, I just need to downgrade to a lower speed through my AT&T account online? Then wait a few and the new promo prices will be available?
Original Poster
Apr 23, 2020
290 Posts
Joined Sep 2011
Apr 23, 2020
JBandSDs
Original Poster
Apr 23, 2020
290 Posts
Quote from Bennieficial :
So to be clear, if I'm a current customer that is paying full price for the gig speed and out of contract, I just need to downgrade to a lower speed through my AT&T account online? Then wait a few and the new promo prices will be available?
From post #582 last week:
"I currently have 1gb fiber. I was able to downgrade online without a call/chat rep to the 300 mbps tier, checked back 5 minutes later and saw the 49/mo promo (with additional $10 equipment fee unfortunately) and upgraded."

with additional $10 equipment fee.

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Apr 23, 2020
124 Posts
Joined Feb 2009
Apr 23, 2020
tmoney2007
Apr 23, 2020
124 Posts
Quote from Hat-Trick :
Partially correct. Not all fiber is synchronous. In the case of AT&T, they call it fiber, but it's only fiber to some point in your neighborhood, then the "extra mile" to your house is not.

Even for businesses, AT&T Fiber comes in two flavors -- Dedicated service (very expensive), and Cheap. The Cheap option is not the same up and down speeds. Nor is the home service.

That has been my experience since getting AT&T Small Business Fiber for a client in SoCal. Cheap, but not synchronous. Also, they filter, even for businesses, so things like mail servers do not work.

Of course, in my neighborhood, no AT&T Fiber. Gotta stick with greedy COX with their data caps.
Everywhere that I've seen ATT Fiber for home is fiber to the house, not just fiber to the node. I'm fairly certain they sell it under a different name otherwise.

To add to the slickness of this, AT&T announced that Internet 1000 customers get free access to HBO Max.
https://www.theverge.com/2020/4/2...aunch-date
Quote :
In most cases, that means being a customer on one of AT&T's more pricey service tiers. That includes customers who are enrolled in AT&T Unlimited Elite's wireless plan, AT&T Internet 1000's internet plan, and AT&T TV Now Max, DirecTV Premier, AT&T U-Verse U400, and U450's video packages. It's a little confusing; AT&T has a number of cable and video packages, internet plans, and mobile service tiers.
Apr 23, 2020
28 Posts
Joined Dec 2012
Apr 23, 2020
MrWizzu
Apr 23, 2020
28 Posts
Quote from Bennieficial :
So to be clear, if I'm a current customer that is paying full price for the gig speed and out of contract, I just need to downgrade to a lower speed through my AT&T account online? Then wait a few and the new promo prices will be available?
Yup did it this morning! Just downgrade, wait till you get email stating that your plan has changed, then go back in and you should see discount for 1000 internet!

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