Joined Nov 2007
L9: Master
Forum Thread
Amazon Subscribe & Save
April 13, 2020 at
08:55 PM
in
Rant
anyone elses order get messed up this month?
I was expecting 7 packages today. first 4 got delivered to an unknown address. I scoured the neighborhood looking for a matching porch that they left on the photo, no dice and it was pouring rain so my packages would have been destroyed.
Amazon refunded me obviously
had to call back and get another refund because they failed to refund me on the most expensive item.
2nd delivery expected by 8pm as stated by the customer service rep. 8:30pm comes no package. look on the site and the order was not even picked yet.
customer service again, 3rd time, rep apologizes and says when the items come in stock we will have them delivered. yet no timeline given. spent 3hrs today on chat. Rep says he will email me and when I receive the items he will issue a small credit. never received an email.
I've never experienced a SS item, especially 3, be available on their site yet rep tells me they are out of stock.
I was expecting 7 packages today. first 4 got delivered to an unknown address. I scoured the neighborhood looking for a matching porch that they left on the photo, no dice and it was pouring rain so my packages would have been destroyed.
Amazon refunded me obviously
had to call back and get another refund because they failed to refund me on the most expensive item.
2nd delivery expected by 8pm as stated by the customer service rep. 8:30pm comes no package. look on the site and the order was not even picked yet.
customer service again, 3rd time, rep apologizes and says when the items come in stock we will have them delivered. yet no timeline given. spent 3hrs today on chat. Rep says he will email me and when I receive the items he will issue a small credit. never received an email.
I've never experienced a SS item, especially 3, be available on their site yet rep tells me they are out of stock.
23 Comments
Your comment cannot be blank.
Sign up for a Slickdeals account to remove this ad.
I have that in my Subscribe and Save items, you can't place a new order, but last week when it came time for my S&S items to be delivered, they actually delivered me this case of TP! I was very surprised.....I'll be keeping that subscription active.
It could also backfire on Amazon because a couple of things that I would have ordered that I didn't want to take a chance on having to wait for I just ordered from Walmart.
Everything I order is about a week out (I just ordered a USB cable 4/27 and they are saying delivery Saturday 5/2) - normally this would be next day or perhaps 2 day.
Other items, like an odd 10mm-1.5 LH nut (string trimmer) they were telling me a month out.
You can't tell me that they are shipping SO much TP and hand sanitizer that it's overwhelming their system and they can't fill other orders at the same time.
Agreed
No kidding. I'd usually use Amazon for a couple things but if items they should be able to deliver in 1-2 days are going to take a week or longer, I'm more apt to go into a store locally and try to get it.
The aforementioned USB extension - is holding up some work I am doing, I didn't want to wait until next week for it so I checked locally. WM had "limited stock", and I usually don't head that way until Friday anyway, so I would up ordering from Amazon anyway - but if a local store had it, you bet I'd just go there.
Other items, like an odd 10mm-1.5 LH nut (string trimmer) they were telling me a month out.
You can't tell me that they are shipping SO much TP and hand sanitizer that it's overwhelming their system and they can't fill other orders at the same time.
As far as what they are dealing with in warehouses I have no idea. Maybe it's all bullsh*t or maybe they have excessive absences and procedures for sanitizing and social distancing that severely hurt efficiency.
I know all of the things put in place where I work was having a significant impact on production along with a lot of added cost. We shut down yesterday and I am laid off currently until demand for steel comes back up.
I have that in my Subscribe and Save items, you can't place a new order, but last week when it came time for my S&S items to be delivered, they actually delivered me this case of TP! I was very surprised.....I'll be keeping that subscription active.
I still see idiots in the store buying TP and paper towels. There is no farking way that all these people go through so much TP that nearly everyone has to buy a huge lot of it (this was BJ's, so the qty's are huge) all the time. I wish they would learn that panic buying/hoarding only begets more of the same. If it gets to the point where there is TP on the shelf, you'd be less likely to buy it because you'd have confidence it would be there when you REALLY needed some. Same goes with sanitizer (I am seeing this more and more widely available - BJ's had an entire pallet of it 5 feet high this AM), gloves (really, does everyone need 1000's of gloves?), etc.
On the positive side, I go shopping once a week typically on Fridays (there's a hole in my daily vomit of zoom meetings to actually go out) and the stores are looking more and more back to normal. It's not quite there yet but getting close. I recall walking into BJ's a few weeks ago and something looked off - then I realized it was that NONE of the upper racks had pallets/product in it - which made the store much brighter. Now that's starting to fill up.
Funny note this AM I was walking through and noticed an ENTIRE AISLE of ramen
Sign up for a Slickdeals account to remove this ad.