New customers:
Must activate 2 voice lines. Third voice line will be free.
Current customers:
If you have at least 2 paid voice lines, you are eligible to get a free voice line on a qualifying plan, including Simple Choice, ONE and Magenta. Exclusions will apply, including discounted plans (military, first responder, 55+ and T-Mobile ONE All-In Promo plans) not being eligible. Taxes and fees may apply depending on your existing plan. This may include a SIM or activation fee that may be waived later via chat.
The best way to go about getting this promotion is through T-Force.
Some reps however are still referencing the old promo that ended Thursday, 6/25 and saying you need to add two voice lines on top of your existing two voice lines. This is incorrect. Refer to Doc 20Q23 if they say this or are denied the promo and you see your plan is eligible. The list of eligible SOC plans can be found in the FAQ below.
Fastest way to take advantage of this promo is Text 611 from your tmobile phone number, Tell the rep you want to take advantage of Doc 20Q23, Avoid Twitter or Facebook, they are overloaded - Bad_Boy
For people that know the official answer. Please help answer this FAQ questions.
In general, T-Mobile like any other carrier offers different types of lines, even though technically everything is software configurable.
- Voice lines (to be used in a phone) with associated data capacity - this is what this promo offers - You add a line to your account that inherits the "line" features of your account plan
- Mobile Internet lines - tablets and hotspots
- Wearable lines - smart watches
F.A.Q.
- How do I get this deal?
Easiest, but not necessarily the quickest way is through T-Force. T-Force is T-Mobile's elite customer service reps that work on their social media sites and are accessible via chat on Facebook and Twitter (@tmobilehelp). They can also be contacted via iPhone iMessage. To do this, search T-Mobile on your iPhone, scroll down to Business and click the messages icon next to T-Mobile. Alternatively, you can call 611. Make sure to reference Doc 20Q23 - Does this work for Simple Choice plans?
Yes, but not every Simple Choice plan qualifies. The following SOC codes are Simple Choice plans that do work with the promotion: SCFUTT4, SCFUTT6, SCFUTTBD, NAFUTT, NAFUTT2, NAFUTT4, NAFUTT2P, NAUTTF, 6FMBZ4L, 6FMSC2, 6FMSC4, 6SCFM2L, 6SCFM2LN, 6SCFM4L, 6FMBZ2L, 6FAMSC2, 6FAMBZ2L, 6BFM4L. When contacting T-Mobile on Simple Choice, you can ask which plan you're on. - How do I look up my SOC code?
If you want to know what your SOC code is, login using a web browser so you are looking at your account. Be sure to enable "Web Console". (FireFox --> Menu --> Web Developer --> Web Console) Pop over to the Network tab and look for an XHR request to "Subscriber".
you'll see your SOC Code in the Response section. For example, here is the relevant section:
````
{
"ratePlan": {
"name": "Simple Choice North America 10GB Family Match Promo",
"planType": "SIMPLECHOICE",
"socCode": "10SFM2LN"
}
}
````
You need to be on the "home" URL when you enable the tools. I've attached a screenshot that shows (circles) all of the areas you should be at or click to ensure you can see the SOC Code. Sorry if this is too complicated - just trying to share info.
https://imgur.com/LSM3ayP
(Credit: /u/double-xor on Reddit)
For your plan code view in Chrome:- View>Developer>JavaScript Console. Then tap Network tab then XHR tab.
- Then go to the main T-Mobile account homepage (the magenta square with white T in the upper left…or refresh it if already there).
- In the Java window, single-tap Subscriber (or type it in the Filter search tab if you can't find it, then single-tap Subscriber)
- Tap Response tab (if not already selected). In that long string, you will find the plan and socCode.
- Do you have a list of all the applicable SOC plans?
Thanks to a helpful T-Mobile employee on Reddit, we do. Check out the list of SOCs that are applicable for this plan by clicking the link below:
https://imgur.com/uLwq0iF - What are some of the stipulations with this?
As long as you are on a plan that qualifies and have at least two paid voice lines, this is what one SD user BongH was told by a T-Mobile rep: "There is no trade, no additional lines needed, you just add the line. You wouldn't be able to cancel any lines for one year after adding that line and then after that year, you have to have two paid lines outside the free line to keep the promo going." - Does this affect corporate discount (like they may remove the corporate discount)?
Discounted plans (military, first responder and 55+) are not eligible. But eligible plan w/ corporate discount may be ok based on SDer posts. Search "Corporate" in this thread to find those posts. - For people with 2 paid lines and 1-3 free promo lines already, can they get this additional free line?
Yes, you can depending on the plan you are on. - I ordered through T-Force X amount of hours ago. When will I see this on my plan?
Due to the popularity of this promotion, it may not show online until 24-48 hours from the time your new SIM is shipped. If your account doesn't require a new SIM, it may still take up to 48 hours to see the changes reflected online. - Does this stack with any device promotions?
Yes, however each device promotion has specific requirements and your plan may not be compatible with the device promotions however. Check T-Mobile.com or contact T-Force for specific device promotions. - When does this promotion end?
The last day of this promotion is Monday, July 6th.
More info from T-Mobile employee Bobbybadnews11 at reddit.com: https://www.reddit.com/r/tmobile/...ine_for_a/
======================================
^^^ THIS IS FALSE INFORMATION! I HAVE SPOKEN TO FOUR LIVE OPERATORS. I HAVE USED FACEBOOK MESSAGING. I HAVE USED TWITTER. I REFERRED TO "DOC 20Q23" EACH TIME. IT DOES NOT WORK FOR All-In-One ONE plans! If you have any kind of promo associated with your current plan, you will get denied. Do NOT Erase my message again. You are spreading false information. ]
I agree with the red text above, I had to switch from All-in to Essential (Magenta will also work) to get the free line, but I am fine with losing HD video and some international features.
See green below to reconcile confusion
======================================
Adding my 2 cents here. I'm in a position to have contact with a large group of store employees from around the country, and can confirm that this offer is a free line, no strings attached (aside from assisted support charge and sim fee) for any postpaid account on the Magenta, Essentials, Tmo ONE, and Simple Choice plans. Simple Choice has a set of limitations for their accounts (see above which SOC's qualify). The T-Mobile ONE All-in plan is not eligible. For all other plans, you should be able to just simply add a free line to your account if you have at least 2 lines and less than 12 lines.
========================================
iPhone 11 info:
The current iPhone 11 deal requires a port AND trade-in. There was a promo that expired yesterday which DID NOT require porting in a number. It seems some people who added the free line early this morning were talking with reps overseas who could still see that promo. I added my free line around noon Eastern and the rep said the new iPhone 11 promo (up to $700 credit with trade-in) requires a port. I'm likely moving one of my parents over to this free line from Tello anyway, so I said that's fine. I added the free line and ordered a 128 GB iPhone 11 which is $750. Was told I'd get $114 upfront with my trade in and the rest of the $700 would be spread across 24 months as bill credits once we ported in a number on that free line. With all the prepaid services out there, it'd be pretty easy to start service and then port that number into TMo if someone really wanted the iPhone 11.
========================================
List of eligible SOCs:
https://imgur.com/uLwq0iF
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Top Comments
existing customers with at least 2 or more paid voice lines who activate at least one more voice line will receive one voice line free
Pamela - 2:41 PM
my plan is simple choice north america... is my plan qualified?
Me - 2:41 PM
no its not
Pamela - 2:41 PM
well that suck
thank you
Me - 2:42 PM
oh wait
hold on
let me double check , hold on
Pamela - 2:42 PM
sure
Me - 2:42 PM
notes say .. you have to have a qualifying T-Mobile ONE, Simple Choice, Magenta, T-Mobile Essentials, or Business Unlimited​ rate plan.
simple choice is on there.
Pamela - 2:43 PM
good new thank you.. free like.. really free? with the same data usage as other line?
Me - 2:44 PM
yes lol really free
Pamela - 2:44 PM
how can i add tomorow? please advise
i rather not go into store
Me - 2:44 PM
chat back in and say what you told me, you are an existing customer wanting to add a line for free, under the promo
we will know what you are talking bout
Pamela - 2:45 PM
will i need to pay for the sim card?
Me - 2:45 PM
yep 30$
Pamela - 2:46 PM
cna i add now and not getting the sim card?
Me - 2:46 PM
if you do it now, you wont get promo
so you have to wait
Pamela - 2:46 PM
sorry i was not clear can i add tomorow but dont buy sim card yet
Me - 2:46 PM
no when you add a line, you pay for sim right there and then
Pamela - Now
ahh cool.. thanks Pamela..have a nice day
Me - Now
***This is an EXTREMELY RARE No-Stipulation Line (like the free lines offered back in 2016 & 2017...)
If you're new to T-Mobile and you'd like to stack this to get the 4 lines for $120 on the Magenta plan, which comes with a free Netflix account, you'll need to go to T-Mobile today/tonight (Thursday, June 25th) to start/port a 3-line account on the Magenta plan. T-Mobile is currently running a 3rd line free. All 3 lines will be $120, which includes tax.
THEN....
Starting tomorrow, Friday, June 26th, you can add a 4th line to your plan for FREE! This will give you 4 lines on the T-Mobile Magenta plan, which comes with all taxes/fees, unlimited data and a free Netflix account, for $120. IF YOU ARE GOING TO DO THIS... GO TO T-MOBILE NOW TO START THE 3-LINE DEAL FIRST.... DO NOT SIGN UP FOR FOUR LINES THINKING THE 4TH LINE WILL AUTOMATICALLY BE FREE TOMORROW... IT WON'T. 3 lines TODAY, 1 line TOMORROW!
As always, start-up fees may or may not be charged, and can come to $10 per SIM and $20 per activation per line. Ask to see if any of these may be waived.
Details about the 4th line free will be on the website tomorrow (Friday, June 26th), but don't wait to start the first 3 lines today/tonight!
http://www.t-mobile.com
5,505 Comments
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4 lines included for $100 + 3 free + 3 added lines @ $10 each + 1 free mobile device= $130 a month plus taxes.
Also ordered an iPhone se 128gb for $250 + tax... paid the $50 memory upgrade + tax out the door, free shipping, assisted help waived because I couldn't check out online myself. $8.34 per month for 24 months.
Took all day to get this going
This is what T-Force said while I was on the call with T-Mobile to verify again before deciding to cancel (I didn't end up canceling though):
There would be no impact on your bill or on existing promotions if we remove the line. I would cancel it using a specific code for non use which will ensure no charges. Also, any of the existing free lines are attached to paid lines that were active on the account when those lines were added. Lines added afterwards would not have any impact.
Hope that all makes sense! Please let me know if you need me to clear anything up.
I just want to be sure that there are no surprises with any upcoming bill since we said the line would be free, but we have now clarified that it would be charged.
This is what T-Force said while I was on the call with T-Mobile to verify again before deciding to cancel (I didn't end up canceling though):
There would be no impact on your bill or on existing promotions if we remove the line. I would cancel it using a specific code for non use which will ensure no charges. Also, any of the existing free lines are attached to paid lines that were active on the account when those lines were added. Lines added afterwards would not have any impact.
Hope that all makes sense! Please let me know if you need me to clear anything up.
I just want to be sure that there are no surprises with any upcoming bill since we said the line would be free, but we have now clarified that it would be charged.
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T-Force: I'm not about getting people in trouble. T-Mobile is all about providing accurate information to our customers, and ensuring that there is always trust in what we do and say. When there is an opportunity for us to grow, we provide feedback to ensure all of our teammates are providing the same info.
Your plan, along with a few other promotion plans, have been discussed a lot recently since we want to make sure all customer's that are eligible can get the deal. We have a detailed list of specific plans that qualify. I personally contacted our promotions team for clarification earlier today, and made sure they explained why the plans was not part of the eligible list. We have had several updates to ensure the correct information was being explained.
10SCFM4 is not eligible for the free line deal since it is a discounted promotional plan.
We would have the option to move you to one of our newer Magenta plans so that the free line is eligible. However, if the extra line is not needed the best option would be to remove the line within the 14 day buyer's remorse period. This way we can be sure there are no charges on the next bill and protect the grandfather plan and existing features.
T-Force: I'm not about getting people in trouble. T-Mobile is all about providing accurate information to our customers, and ensuring that there is always trust in what we do and say. When there is an opportunity for us to grow, we provide feedback to ensure all of our teammates are providing the same info.
Your plan, along with a few other promotion plans, have been discussed a lot recently since we want to make sure all customer's that are eligible can get the deal. We have a detailed list of specific plans that qualify. I personally contacted our promotions team for clarification earlier today, and made sure they explained why the plans was not part of the eligible list. We have had several updates to ensure the correct information was being explained.
10SCFM4 is not eligible for the free line deal since it is a discounted promotional plan.
We would have the option to move you to one of our newer Magenta plans so that the free line is eligible. However, if the extra line is not needed the best option would be to remove the line within the 14 day buyer's remorse period. This way we can be sure there are no charges on the next bill and protect the grandfather plan and existing features.
If you're a 'Do-it-Yourself'er, you can add the line on http://my.t-mobile.com, or in your T-Mobile App. Just open the app, go to "Shop", then select "add a line" and it'll walk you through the rest! If you prefer http://my.t-mobile.com, just login and click "Bill" at the top, then click "Add a person or device to my account" at the bottom. It may still list the "regular" AAL cost while checking out, but as long as you're eligible, it's 100% free. Doing it yourself will also save you $20!
So you only need to reach out to them to check if your current plan qualifies. If it does and you have the option to do everything online. That would be your best bet. Not to mention you don't get charged the $20 fee.
If you're a 'Do-it-Yourself'er, you can add the line on http://my.t-mobile.com, or in your T-Mobile App. Just open the app, go to "Shop", then select "add a line" and it'll walk you through the rest! If you prefer http://my.t-mobile.com, just login and click "Bill" at the top, then click "Add a person or device to my account" at the bottom. It may still list the "regular" AAL cost while checking out, but as long as you're eligible, it's 100% free. Doing it yourself will also save you $20!
So you only need to reach out to them to check if your current plan qualifies. If it does and you have the option to do everything online. That would be your best bet. Not to mention you don't get charged the $20 fee.
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