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Resolved: No emails.

19 10 July 27, 2020 at 12:49 PM
I have not received any alert or weekly emails since 3/11/2020. I also do not get a password reset email when attempting to change my password. Please advise!

Also how do I start getting text messages? I dont see anywhere to add my phone number for that.
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sunshynman
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Joined Dec 2004
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acesmuzic | Staff
07-27-2020 at 02:31 PM.
07-27-2020 at 02:31 PM.
Quote from sunshynman :
I have not received any alert or weekly emails since 3/11/2020. I also do not get a password reset email when attempting to change my password. Please advise!

Also how do I start getting text messages? I dont see anywhere to add my phone number for that.
you'll have to wait for someone more knowledgeable for help with the password reset but

it might be a larger problem but as a first action you can check your email settings here: https://slickdeals.net/profile/emailmanagement/

we don't support text alerts but you can get push notifications via the app.
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Joined Dec 2009
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07-28-2020 at 02:28 AM.
07-28-2020 at 02:28 AM.
Quote from sunshynman :
I have not received any alert or weekly emails since 3/11/2020. I also do not get a password reset email when attempting to change my password. Please advise!

Also how do I start getting text messages? I dont see anywhere to add my phone number for that.
Hi sunshynman.

Expect a PM from me in the near future regarding this issue.

For any of our other community members that see this thread because they are having difficulties receiving emails from us, please see the following advice:
  • Ensure your Email Subscription settings are set so that you are receiving desired emails from our site. You can view those settings here.
  • Check to make sure that emails from our site are not being filtered to your Spam folder. For those with Gmail addresses, these emails could also be automatically filtered to one of your default labels like "Promotions" or "Updates".
  • If neither of the above apply, please contact [email protected] from the email address associated with your Slickdeals account.
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