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expiredPaulCollins posted Sep 23, 2020 08:14 PM
expiredPaulCollins posted Sep 23, 2020 08:14 PM

T-Mobile Offer: Samsung Galaxy S20 FE 5G Smartphone + Eligible Trade-In Device

via 24-Months Bill Credits

$500 Off

$699

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Deal Details
T-Mobile is offering their Samsung Galaxy S20 FE 5G Smartphone for $500 Off via 24-Months Bill Credits when you trade in an eligible smartphone device listed below. The Samsung Galaxy S20 FE 5G Smartphone is MSRP at $699.99. After $500 Off bill credits, the cost will be approx. ~$199.99. Thanks PaulCollins

Note, if you cancel your line before receiving 24-Months bill credits, you may owe up to the full retail value of your device. You might need to be logged into you T-Mobile account to see the trade-in offer. The phones currently on backorder.

How to get this offer:
  1. Purchase a new Samsung Galaxy S20 FE 5G (or any other phones listed: ZFold2 5G, Z Flip 5G, Note20 5G, Note20 Ultra 5G, S20 5G, S20+ 5G, or S20 Ultra 5G on a monthly payment plan)
  2. Trade in a qualifying device in good condition to receive $500 Off
    • Apple: iPhone 11, XS Series, XR, X, 8 Series, iPhone 7 series
    • Samsung: Galaxy S10 series, Galaxy Note10 series, Galaxy S9 series, Galaxy Note9 , Galaxy S8 series, Galaxy Note8, Galaxy S7 series
    • Google: Pixel 4/4XL, Pixel 3A/3AXL, 3/3XL
    • OnePlus: 8, 8 Pro, 7T Pro McLaren, 7T, 7, 7 Pro, 6, 6T
    • LG: V60 ThinQ, G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ (eligible device)
  3. Receive a one-time bill credit based on your trade-in value, and the balance of the offer via 24 monthly bill credits.

Editor's Notes

Written by Discombobulated | Staff
Offer valid for a limited time only. $500 via trade-in credit and bill credits; must be active and in good standing to receive credits and allow up to 2 bill cycles. May not be combinable with some offers or discounts (e.g. Carrier Freedom). Trade-in device must be in good working condition. Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by PaulCollins
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile is offering their Samsung Galaxy S20 FE 5G Smartphone for $500 Off via 24-Months Bill Credits when you trade in an eligible smartphone device listed below. The Samsung Galaxy S20 FE 5G Smartphone is MSRP at $699.99. After $500 Off bill credits, the cost will be approx. ~$199.99. Thanks PaulCollins

Note, if you cancel your line before receiving 24-Months bill credits, you may owe up to the full retail value of your device. You might need to be logged into you T-Mobile account to see the trade-in offer. The phones currently on backorder.

How to get this offer:
  1. Purchase a new Samsung Galaxy S20 FE 5G (or any other phones listed: ZFold2 5G, Z Flip 5G, Note20 5G, Note20 Ultra 5G, S20 5G, S20+ 5G, or S20 Ultra 5G on a monthly payment plan)
  2. Trade in a qualifying device in good condition to receive $500 Off
    • Apple: iPhone 11, XS Series, XR, X, 8 Series, iPhone 7 series
    • Samsung: Galaxy S10 series, Galaxy Note10 series, Galaxy S9 series, Galaxy Note9 , Galaxy S8 series, Galaxy Note8, Galaxy S7 series
    • Google: Pixel 4/4XL, Pixel 3A/3AXL, 3/3XL
    • OnePlus: 8, 8 Pro, 7T Pro McLaren, 7T, 7, 7 Pro, 6, 6T
    • LG: V60 ThinQ, G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ (eligible device)
  3. Receive a one-time bill credit based on your trade-in value, and the balance of the offer via 24 monthly bill credits.

Editor's Notes

Written by Discombobulated | Staff
Offer valid for a limited time only. $500 via trade-in credit and bill credits; must be active and in good standing to receive credits and allow up to 2 bill cycles. May not be combinable with some offers or discounts (e.g. Carrier Freedom). Trade-in device must be in good working condition. Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by PaulCollins

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Top Comments

TofuVic
19700 Posts
27793 Reputation
Based on the information from this thread and another community, I created a guide so that more people can hopefully navigate this deal easier and so questions won't be continuously repeated.

Because this will be a living document, I created a Google Doc for ease of updates: https://docs.google.com/document/...sp=sharing

Note: I am not a T-Mobile employee and this is my first-time doing a trade-in with a Hookup code, so I am learning alongside most people here; thus, my guide may not be fully accurate. Feel free to make suggestions for corrections if you notice any mistakes or parts that lack clarity. And if you found my guide helpful, please post a response here just so I know and will continue doing these. Thank you.

I hope this helps,
Tofu Vic
abugli
245 Posts
60 Reputation
Since this involves a trade-in, just want to remind folks that you can trade-in in person at a T-mobile corporate location and by doing so, avoid any surprises from mailing in your device
Jman100
668 Posts
3310 Reputation
Starting 9/25 get a Galaxy S20 FE 5G for just $200 over 24 months via bill credits when you trade in an eligible device:

Apple: iPhone 11, XS Series, XR, X, 8 Series, iPhone 7 series
Samsung: Galaxy S10 series, Galaxy Note10 series, Galaxy S9 series, Galaxy Note9, Galaxy S8 series, Galaxy Note8, Galaxy S7 series
Google: Pixel 4/4XL, Pixel 3A/3AXL, 3/3XL
OnePlus: 8, 8 Pro, 7T Pro McLaren, 7T, 7, 7 Pro, 6, 6T
LG: V60 ThinQ, G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ

Or get one free via bill credits when you add a line.

THIS STACKS WITH THE $200 HOOKUP CODE! Remember, only one Insider Hookup code per account, whether it's the 20% or the $200. See here for details on that promo. Please do not ask for hookup codes in this post.

Please note: This WILL NOT stack with the free line. The free line ends 9/24, and this phone promo begins 9/25. There is NO WAY to get this phone for free using the free line. Please don't bother support trying to do it.

https://www.t-mobile.com/cell-pho...-s20-fe-5g

Click the magenta text at the top of the page to see the offer for $500 off. Must be logged in to see the offer. To see the "free with add a line" offer, open in incognito. Please note the $500 off page currently says "when you add a line and trade in" but the adding a line part is a typo and not necessary.

4,181 Comments

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Sep 25, 2020 08:24 PM
392 Posts
Joined Oct 2008
deeppolverizingSep 25, 2020 08:24 PM
392 Posts
Quote from ChrisC8162 :
My phone says "Upgrade Now"
Same. Having the same trouble as you.
Sep 25, 2020 08:28 PM
480 Posts
Joined Aug 2011
golemchampSep 25, 2020 08:28 PM
480 Posts
Quote from deeppolverizing :
It's a SWAC plan. It currently has an unlocked S9+ on it that I brought elsewhere so there's no lease or anything like that.
There might be something going on with the site. Definitely try again later. Unfortunately I can't test it out again since the line I did the upgrade is pending order. I can confirm it works for SWAC since I did the upgrade a few hours ago.
Sep 25, 2020 08:29 PM
185 Posts
Joined Aug 2006
ec.auctionSep 25, 2020 08:29 PM
185 Posts
Looks like not all TMo 611 agent aware of the promo and trade in of $500. They keep saying up to market value of the trade in.... Frown
Sep 25, 2020 08:38 PM
420 Posts
Joined Dec 2009
coffdrupsSep 25, 2020 08:38 PM
420 Posts
I am confused on the order that I need to perform the tasks. Do I need to get a $200 hook up code first? Then preorder the phone? Or does it not matter?

Sorry if this question has already been answered. I read several pages of posts, but couldn't make it through 45 pages.
Sep 25, 2020 08:39 PM
138 Posts
Joined Apr 2015
Teach2thekidsSep 25, 2020 08:39 PM
138 Posts
Quote from ChrisC8162 :
My phone says "Upgrade Now"
Someone else was having problems trading a non sprint phone. May need to talk to a rep to get trade in?
Last edited by Teach2thekids September 25, 2020 at 01:42 PM.
Sep 25, 2020 08:41 PM
1,032 Posts
Joined Oct 2003
chillairSep 25, 2020 08:41 PM
1,032 Posts
Quote from coffdrups :
I am confused on the order that I need to perform the tasks. Do I need to get a $200 hook up code first? Then preorder the phone? Or does it not matter?

Sorry if this question has already been answered. I read several pages of posts, but couldn't make it through 45 pages.
Depending on if the $200 hookup determines whether you're getting the phone or not. If it doesn't, then you can preorder the phone first. If it does, then you might want to get a code that you can be almost sure that no one else will be able to use it before you order the phone.
Sep 25, 2020 08:43 PM
420 Posts
Joined Dec 2009
coffdrupsSep 25, 2020 08:43 PM
420 Posts
Quote from chillair :
Depending on if the $200 hookup determines whether you're getting the phone or not. If it doesn't, then you can preorder the phone first. If it does, then you might want to get a code that you can be almost sure that no one else will be able to use it before you order the phone.
Hmm, I guess I would still want the phone without the $200... but the SDer in me will try to wait for the code. Haha. Thank you for the info!

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Sep 25, 2020 08:44 PM
185 Posts
Joined Aug 2006
ec.auctionSep 25, 2020 08:44 PM
185 Posts
Quote from rattlingabhi :
I am also getting same message
Quote from ec.auction :
Also experienced same thing with a type 3 code that I got from Tmobile Twitter DM. They explained that have to order first on the number that we want to "upgrade" then can try to submit the code again.
I am on the call with Tmo 611 to try order and try the code again.
Confirmed that after placing the order, i can then "reserved" the code on the number that will use this new phone.
Sep 25, 2020 08:50 PM
1,032 Posts
Joined Oct 2003
chillairSep 25, 2020 08:50 PM
1,032 Posts
Quote from ec.auction :
Confirmed that after placing the order, i can then "reserved" the code on the number that will use this new phone.
Thanks for confirming this! Have you indeed reserved the code? When you check here, https://insider.t-mobile.com/lookup, does it say the code has been used?
Sep 25, 2020 08:52 PM
1,266 Posts
Joined Dec 2008
ndknSep 25, 2020 08:52 PM
1,266 Posts
Quote from deeppolverizing :
How are you getting the trade in page on the sprint app? When I click to upgrade, it doesn't show a trade in page anywhere. I'm on sprint with swac.
Im
on swac too. I see the trade in option on my sprint app. Are you sure your line is eligible for upgrade?
Sep 25, 2020 08:52 PM
309 Posts
Joined May 2017
AbusedByTMobileSep 25, 2020 08:52 PM
309 Posts
Quote from sap283 :
20% already on account since last couple of years, won't go away. Worst case, $200 code won't work on your account if you're not eligible. I am talking if you have 20% OFF since T-Mobile ONE/old days.
Yeah this would have been back in those days, since roughly around the first time they did the "magenta friday" thing on thanksgiving with the free line which was where I built this house of cards of free lines and hookups etc (9 for $135) so I'm always nervous about messing that up!
Sep 25, 2020 08:54 PM
5,008 Posts
Joined Jan 2009
bigballsSep 25, 2020 08:54 PM
5,008 Posts
Quote from Bambuk :
What am I doing wrong?
I found a code and it checks ok on the insider lookup page:

Offer Name: 2020 T-Mobile Insider $200 Off
Invites Reserved: 0

Invites Redeemed: 0

Invites Available: 1

When I go to the t-mobile insider and enter the same code with my phone number, I am getting:

Unfortunately you are not eligible for this offer. Please contact T-Mobile Customer Care by dialing 611 from your handset to complete the qualifying offer requirements.

I haven't used any hookup codes before since I never heard of them.
What am I doing wrong?
Same here. What plan are you on? If you're on one of the older plans and grandfathered in, you maybe SOL.
Sep 25, 2020 08:54 PM
21 Posts
Joined May 2013
ChrisC8162Sep 25, 2020 08:54 PM
21 Posts
Are these phones locked to Sprint/Tmo?
Sep 25, 2020 08:56 PM
4,336 Posts
Joined Nov 2015
dshopprSep 25, 2020 08:56 PM
4,336 Posts
Quote from LiamNg :
Did you call 1-800 or did it online?
I did it through chat. They tried to charge Support fee of $20.
I asked them nicely to waive it off. I explained the rep that I would have done it by myslef but T-mobile set did not let choose a different for tradein. Then the rep waived off,

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Sep 25, 2020 08:56 PM
1,032 Posts
Joined Oct 2003
chillairSep 25, 2020 08:56 PM
1,032 Posts
Quote from ec.auction :
Confirmed that after placing the order, i can then "reserved" the code on the number that will use this new phone.
Quote from bigballs :
Same here. What plan are you on? If you're on one of the older plans and grandfathered in, you maybe SOL.
Have you ordered the phone? Check out ec.auction's comment.

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