I wanted to mention that my experiences with monoprice have been very good recently, from a customer service stand point(as long as you are not asking too many technical questions) which many have complained about in the past. Once I had an issue with them, I reached out to their escalation team and Paul from Monoprice stepped in immediately and got it resolved with no further delay. So both my thumbs up to monoprice on the way they are progressing and giving tough competition to other contenders in the market.
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10-12-2020 at 12:09 PM.
Monolith has pretty terrible quality control issues. Amp problems out of the box, mold on the grill etc. etc.
Their customer service is good but they make you return the entire sub weighing 100+ pounds instead of shipping a replacement amp/grill.
I bought two. Had amp issues on one. No problem with the second. Returned both. Didn't want to deal with any potential issues in the future. Sub itself is excellent.
Monolith has pretty terrible quality control issues. Amp problems out of the box, mold on the grill etc. etc.
Their customer service is good but they make you return the entire sub weighing 100+ pounds instead of shipping a replacement amp/grill.
I think they've addressed this problem in response to customer complaints, and now expect you to ship only the amp if it were to have issues. Touchwood, I so far don't have any issues with my monolith sub.
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Not saying you're wrong or anything, just dang. That's a hot take.
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Our community has rated this post as helpful. If you agree, why not thank insanegod.god
Their customer service is good but they make you return the entire sub weighing 100+ pounds instead of shipping a replacement amp/grill.
I bought two. Had amp issues on one. No problem with the second. Returned both. Didn't want to deal with any potential issues in the future. Sub itself is excellent.
Highly recommend Rythimk/PSA/SVS/JTR
This is the hottest subwoofer take on the internet right now. I've never seen anyone say a Klipsch subwoofer beats SVS or any other big sub brand.
Not saying you're wrong or anything, just dang. That's a hot take.
Their customer service is good but they make you return the entire sub weighing 100+ pounds instead of shipping a replacement amp/grill.