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expired Posted by Jman100 • Dec 19, 2020
expired Posted by Jman100 • Dec 19, 2020

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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T-Mobile
4,225 Comments 895,814 Views
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

Deal Score
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Top Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible
Thank you for posting this and thanks to T-mobile, too

4,225 Comments

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Dec 22, 2020
264 Posts
Joined Nov 2011
Dec 22, 2020
dougm0
Dec 22, 2020
264 Posts
Quote from chrissmith :
This requires a plan change, and you should do that via T-force. Don't try that on your own.
I'm trying through TForce via Twitter. First rep said everything would be ok to move and did. I noticed everything moved but This Ones on Us (AAL).

They are saying I can either revert back to the old plan or pay for the old This Ones on Us line.

I've heard others successfully have had the promo apply to the 9-12 plan. Looking through old reddits I see the promo at the time looked like it applied up to 12 lines. Seems like something where this promo apples at a line level and the others apply at an account level.

Someone happen to know what the equivalent "Account" level promo is?
Dec 22, 2020
152 Posts
Joined Dec 2013
Dec 22, 2020
Kogunti96
Dec 22, 2020
152 Posts
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
Nice! Fhanks for the jnfo! I hope OP sends me a notice!
Dec 22, 2020
411 Posts
Joined Aug 2006
Dec 22, 2020
ntyonline
Dec 22, 2020
411 Posts
Quote from waterchange :
20% insider hookup pops up every now and then, maybe once or twice a year. Last one was in September. For new accounts only so you'd have to start a new account to take advantage of that offer.
oh i see, thanks.
Dec 22, 2020
112 Posts
Joined Jul 2008
Dec 22, 2020
NintendoSeeker4142
Dec 22, 2020
112 Posts
Quote from nappyloxs :
I qualified for 2020 Line on US #2 and #3, but not #1 or #4. (#1 was fiasco because one rep said yes so I added it. Tmo refunded everything at least). 2 and 3 were easy, I added #3 online.
How do you know you dont qualify for #4? I asked the rep they said #4 would cancel out my #3.... but not sure if that rep misunderstood?
Dec 22, 2020
455 Posts
Joined Sep 2013
Dec 22, 2020
nyforever
Dec 22, 2020
455 Posts
So I asked twice and both times T-Force confirmed the Costco BYOD $100 works... but I don't trust them (it's crazy how I trust "random" Slickdealers vs T-Mobile recognized employees!). See attached for the screenshot.
Dec 22, 2020
3,194 Posts
Joined Jan 2007
Dec 22, 2020
waterchange
Dec 22, 2020
3,194 Posts
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
Take a look at post 2236 and the original post that says the free line offer does not stack with the free phone offers. Sadly many reps, especially phone reps, have no clue what the rules actually are ... maybe you're all good or maybe the device offer will negate the free line offer.
Dec 22, 2020
3,155 Posts
Joined May 2006
Dec 22, 2020
RedStripeE90
Dec 22, 2020
3,155 Posts
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
I also did a free line in November. What method did you use? CS call? And are you saying that the Free OnePlus 8/8T+ 5G with new line stacks with this Free Line promo? How do you do this?

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Dec 22, 2020
1 Posts
Joined Sep 2013
Dec 22, 2020
jtrinidad07
Dec 22, 2020
1 Posts
Quote from Nerd_Baller1 :
I'm guessing military plans are ineligible?
it worked for me, and i'm on a military discount. i drove to TMobile and was able to have them tack on another line for free. i just had to pay for activation.
Dec 22, 2020
3,155 Posts
Joined May 2006
Dec 22, 2020
RedStripeE90
Dec 22, 2020
3,155 Posts
Quote from waterchange :
Take a look at post 2236 and the original post that says the free line offer does not stack with the free phone offers. Sadly many reps, especially phone reps, have no clue what the rules actually are ... maybe you're all good or maybe the device offer will negate the free line offer.
Did anyone that did the Nov. one about a month ago get it to go through? That will tell us if it is technically possible. Some people were saying they got free iPhone and stuff, but it takes about a month to see if it all worked out as you wanted it to.
Dec 22, 2020
576 Posts
Joined Aug 2009
Dec 22, 2020
Aquamx
Dec 22, 2020
576 Posts
Quote from indeo :
Yeah, I was thinking the same when I read it and went to Costco. Costco has a sign board for free line and $100 rebate. They said they have been doing this all day long today and yesterday. $100 from Costco is a rebate. You submit at Costco site, not on T-Mo site.
I was at Costco this morning. The rep already knew this promotion.
In about 15 minutes, the rep added a new line for me & I walked out Costco w/ a free sim card and $100 Costco shop card rebate form.

On the rebate form, it says " ....allow up to 14 weeks" processing time to receive your Costco shop card.
Dec 22, 2020
436 Posts
Joined Apr 2004
Dec 22, 2020
indeo
Dec 22, 2020
436 Posts
Quote from thedesi :
Oh...is that considered different than the BYOD that's specifically mentioned in exclusions?
BYOD exclusion is what I see in OP and everyone is saying. But they were handing a paper out at Costco and it didn't say anything
Dec 22, 2020
3,552 Posts
Joined Sep 2003
Dec 22, 2020
starcaptor
Dec 22, 2020
3,552 Posts
Quote from nyforever :
So I asked twice and both times T-Force confirmed the Costco BYOD $100 works... but I don't trust them (it's crazy how I trust "random" Slickdealers vs T-Mobile recognized employees!). See attached for the screenshot.
You activated my trap card...

I get into this argument with my family and friends often. The conclusion is always the same...the best advice and work you get done is always the kind which is done for free. Close friends, your own parents, significant other, and yes, random people on the internet.

I will trust SDers, who have identical and transparent singular motivations as I do (save $$), any day of the week over shady pros who try to act like im the next sucker that they can hoodwink over lack information. We dont withhold our experiences, post pics, links, etc.
Dec 22, 2020
1,074 Posts
Joined Jan 2013
Dec 22, 2020
rogerh9428
Dec 22, 2020
1,074 Posts
Quote from thedesi :
Oh...is that considered different than the BYOD that's specifically mentioned in exclusions?
Exclusion is so unclear. Wish Op can clarify on Costco byod
Either
1) line opened thur costco as byod don't qualify as free line

Or
2) line opened thru Costco as Boyd qualify as free line but $100 Costco rebate will be rejected

Or

3). Line opened thru Costco and with qualified Costco phone promo qualify for both since the promo listed by Op are direct ly eip/bill credit whereas, the one for Costco rebate use a different promo codes not listed by Op
Dec 22, 2020
264 Posts
Joined Nov 2011
Dec 22, 2020
dougm0
Dec 22, 2020
264 Posts
Quote from fithos :
It's still there on mine, though I lost all kickbacks.
Did you add the line yourself or via chat/live?
You need agent to help convert old 8 line plan to 9-12 plan
Can you take a screenshot of the This Ones On Us (AAL) showing on your 9 line plan? I got all my kickbacks set and my other free lines but this promo is missing.


I could return the favor with a screenshot of mine showing kickbacks. Maybe together we can help each other out.

First TForce rep made the change to add the line and convert my plan and insisted all discounts would apply. Saw This Ones On Us (AAL) missing afterwards.

Second rep said something about this being a "Line promo" and since the plan is 9 lines for $270 it shows all lines included so there is nothing for the This Ones on Us to attach to.

I replied it was in fact on the account but doesn't show when I pull it up on T-Mobile. Totally weird the different experiences between us.

Anyone know the current "executive email" these days?

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Dec 22, 2020
559 Posts
Joined Feb 2014
Dec 22, 2020
FrankF6832
Dec 22, 2020
559 Posts
Quote from starcaptor :
May as well add my data point.

I had a TMO One acct - FRLTULF2. The 2 for $120 one
First six lines are paid. All have kickback and One Plus Promo.

Added free line on Nov 27th via Costco. Automatically eligible as "2020 Line On Us 3."
Did the usual rebates ($200, $100 port, Pixel 4A 5G)

Added another line via Costco today, Dec 21. Like others have noted, system auto records it ALSO as "2020 Line On Us 3" but doubled the amount from $20 to $40.

Called in to confirm as much. Rep noted the discount is taking, and that I should get a text to ensure it. But he put it in my notes that I am entitled to it. I will call back in a month.

Like others have noted, its easy for reps to confuse the free line with "3rd line free". I stipulated to the rep that this IS NOT THAT OFFER.

Added One Plus Promo without issue.

Conclusion:
- One Plus Promo easy to add to new lines
- The free line is still being recorded as "line on us 3"

TBD:
- Costco $100 BYOD Rebate
How do you add One Plus promo to new line? I added 2 free lines in the past but none of them have the promo. My main lines did.

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