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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Jan 2007
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> bubble2 3,128 Posts
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waterchange
12-21-2020 at 07:34 PM.
12-21-2020 at 07:34 PM.
Quote from ntyonline :
how do you get that? any way to get it again?
20% insider hookup pops up every now and then, maybe once or twice a year. Last one was in September. For new accounts only so you'd have to start a new account to take advantage of that offer.
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> bubble2 187 Posts
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mistayoung
12-21-2020 at 07:34 PM.
12-21-2020 at 07:34 PM.
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
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Kogunti96
12-21-2020 at 07:35 PM.
12-21-2020 at 07:35 PM.
Quote from gunnayn :
Struck out all day with multiple T-Force reps when trying to add the ONE Plus Promo.

Is going through iMessage chat a better option??? How are there reps ability to make such changes to plans?? Thanks.
Call 611 from T-Mobile line
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Joined Nov 2011
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> bubble2 263 Posts
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dougm0
12-21-2020 at 07:35 PM.
12-21-2020 at 07:35 PM.
Quote from chrissmith :
This requires a plan change, and you should do that via T-force. Don't try that on your own.
I'm trying through TForce via Twitter. First rep said everything would be ok to move and did. I noticed everything moved but This Ones on Us (AAL).

They are saying I can either revert back to the old plan or pay for the old This Ones on Us line.

I've heard others successfully have had the promo apply to the 9-12 plan. Looking through old reddits I see the promo at the time looked like it applied up to 12 lines. Seems like something where this promo apples at a line level and the others apply at an account level.

Someone happen to know what the equivalent "Account" level promo is?
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Joined Dec 2013
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Kogunti96
12-21-2020 at 07:36 PM.
12-21-2020 at 07:36 PM.
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
Nice! Fhanks for the jnfo! I hope OP sends me a notice!
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Joined Aug 2006
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ntyonline
12-21-2020 at 07:37 PM.
12-21-2020 at 07:37 PM.
Quote from waterchange :
20% insider hookup pops up every now and then, maybe once or twice a year. Last one was in September. For new accounts only so you'd have to start a new account to take advantage of that offer.
oh i see, thanks.
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NintendoSeeker4142
12-21-2020 at 07:38 PM.
12-21-2020 at 07:38 PM.
Quote from nappyloxs :
I qualified for 2020 Line on US #2 and #3, but not #1 or #4. (#1 was fiasco because one rep said yes so I added it. Tmo refunded everything at least). 2 and 3 were easy, I added #3 online.
How do you know you dont qualify for #4? I asked the rep they said #4 would cancel out my #3.... but not sure if that rep misunderstood?
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nyforever
12-21-2020 at 07:41 PM.
12-21-2020 at 07:41 PM.
So I asked twice and both times T-Force confirmed the Costco BYOD $100 works... but I don't trust them (it's crazy how I trust "random" Slickdealers vs T-Mobile recognized employees!). See attached for the screenshot.
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L8: Grand Teacher
> bubble2 3,128 Posts
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waterchange
12-21-2020 at 07:42 PM.
12-21-2020 at 07:42 PM.
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
Take a look at post 2236 and the original post that says the free line offer does not stack with the free phone offers. Sadly many reps, especially phone reps, have no clue what the rules actually are ... maybe you're all good or maybe the device offer will negate the free line offer.
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RedStripeE90
12-21-2020 at 07:42 PM.
12-21-2020 at 07:42 PM.
Quote from mistayoung :
I just added a free line after adding one last month to my simple choice plan... After adding the line I asked about free phones and she offered me the A71 at first and ended up switching to the free 8T 5G and gave me a hint that there will be a free line promo next month too..
(If any off this is redundant sorry, too many post to read them all)
I also did a free line in November. What method did you use? CS call? And are you saying that the Free OnePlus 8/8T+ 5G with new line stacks with this Free Line promo? How do you do this?
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jtrinidad07
12-21-2020 at 07:43 PM.
12-21-2020 at 07:43 PM.
Quote from Nerd_Baller1 :
I'm guessing military plans are ineligible?

it worked for me, and i'm on a military discount. i drove to TMobile and was able to have them tack on another line for free. i just had to pay for activation.
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RedStripeE90
12-21-2020 at 07:43 PM.
12-21-2020 at 07:43 PM.
Quote from waterchange :
Take a look at post 2236 and the original post that says the free line offer does not stack with the free phone offers. Sadly many reps, especially phone reps, have no clue what the rules actually are ... maybe you're all good or maybe the device offer will negate the free line offer.
Did anyone that did the Nov. one about a month ago get it to go through? That will tell us if it is technically possible. Some people were saying they got free iPhone and stuff, but it takes about a month to see if it all worked out as you wanted it to.
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Aquamx
12-21-2020 at 07:44 PM.
12-21-2020 at 07:44 PM.
Quote from indeo :
Yeah, I was thinking the same when I read it and went to Costco. Costco has a sign board for free line and $100 rebate. They said they have been doing this all day long today and yesterday. $100 from Costco is a rebate. You submit at Costco site, not on T-Mo site.
I was at Costco this morning. The rep already knew this promotion.
In about 15 minutes, the rep added a new line for me & I walked out Costco w/ a free sim card and $100 Costco shop card rebate form.

On the rebate form, it says " ....allow up to 14 weeks" processing time to receive your Costco shop card.
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indeo
12-21-2020 at 07:46 PM.
12-21-2020 at 07:46 PM.
Quote from thedesi :
Oh...is that considered different than the BYOD that's specifically mentioned in exclusions?

BYOD exclusion is what I see in OP and everyone is saying. But they were handing a paper out at Costco and it didn't say anything
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Joined Sep 2003
Stop the charge!
> bubble2 3,427 Posts
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starcaptor
12-21-2020 at 07:47 PM.
12-21-2020 at 07:47 PM.
Quote from nyforever :
So I asked twice and both times T-Force confirmed the Costco BYOD $100 works... but I don't trust them (it's crazy how I trust "random" Slickdealers vs T-Mobile recognized employees!). See attached for the screenshot.
You activated my trap card...

I get into this argument with my family and friends often. The conclusion is always the same...the best advice and work you get done is always the kind which is done for free. Close friends, your own parents, significant other, and yes, random people on the internet.

I will trust SDers, who have identical and transparent singular motivations as I do (save $$), any day of the week over shady pros who try to act like im the next sucker that they can hoodwink over lack information. We dont withhold our experiences, post pics, links, etc.
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