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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line EXPIRED

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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
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Original Post

Written by
Edited December 20, 2020 at 04:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Free

Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 10:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.



Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Questions & Answers BETA
goto3511 asked this question on 12-19-2020 at 08:11 PM
12-20-2020 at 09:09 AM
Most of the time, Senior plan, First Response and Military Plan always excluded.
12-20-2020 at 11:00 AM
Just worked for me on my military plan.
12-20-2020 at 11:11 AM
My agent told me my military plan is not qualified.
12-20-2020 at 06:26 PM
T-Mobile ONE Military plan here, not eligible for this promotion according to the dude on the 611 line
12-21-2020 at 09:37 AM
Military plans all have different SOCs. Please refer to the instructions above to determine that.
Karkos asked this question on 12-19-2020 at 03:52 PM
12-19-2020 at 04:46 PM
There's no catch, once they have you signed up with a bunch of free numbers though it'll make it very hard to leave them.
12-19-2020 at 08:19 PM
The only catch is if you don't have a Taxes Included plan. You would then pay taxes on the new line.
12-20-2020 at 11:52 AM
This will also be a win for T-Mobile because from a marketing and advertising standpoint they can say that they’ve added “x” number of lines for the past quarter/year.
Joelioli asked this question on 12-19-2020 at 08:48 PM
12-19-2020 at 09:19 PM
Generally after 1 year you can. You would still have to likely maintain 2 lines to keep the free line.
12-21-2020 at 10:49 AM
How to know which line is a free line?
12-23-2020 at 05:23 AM
I removed a paid line in May. Added a free line in June or so. Also removed a paid line 2 days ago and added a free line several hours later the same day. I’m still waiting to see if this particular promo will show up on my account.
chils asked this question on 12-19-2020 at 09:06 PM
12-20-2020 at 10:40 AM
Most likely not since it wasn't last time. I had to switch to MAGENTA2 to get it.
12-21-2020 at 10:23 AM
I was told by the chat rep that Magenta Amplified plan customers are eligible for this promo as well. Try again and post your finding.
12-22-2020 at 12:34 PM
I'm on MGAMP2 and was told by chat rep that it's not eligible.
paullu95 asked this question on 12-19-2020 at 06:08 PM
12-20-2020 at 08:24 AM
I just did an on-line chat with T-Mobile and was told that the Magenta 55+ plans are limited to 2 lines and therefore are not included in the free line promotion. If anyone gets a different answer, please post!
12-20-2020 at 11:14 AM
Agent said regular magenta and magenta plus are qualified.
DealJugaad asked this question on 12-19-2020 at 04:54 PM
12-20-2020 at 08:16 AM
Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

4,209 Comments

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This comment has been rated as unhelpful by Slickdeals users
Joined Apr 2013
L2: Beginner
94 Posts
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#2236
Quote from shortiex91
:
I was told the same thing, the rep said free phone with the free line but I'm not too sure because OP said it doesn't stack.
No it doesn't stack with the free line and the system will turn it into a paid line automatically.

There are some exclusions for this promo listed here :
LIMITATIONS
Important: If the customer meets the requirements for any of the following device offers, they will receive the device offer and will NOT receive the free line offer.

Get an iPhone 12 on us for every plan "2020 Apple Trade Activate P3"
Buy one iPhone, get one on us! "2020 Apple Buy 2 P11"
Get a free Samsung Galaxy A71 5G with new line "2020 Samsung Activate P12"
Get the new OnePlus 8T+ 5G for free when you AAL "2020 OnePlus Activate P5"
Buy a NEW Samsung Galaxy S20 FE 5G &Get One FREE! for Business Accounts "TFB 2020 Samsung Buy 2 P1"
TFB - Save $480 on an iPhone 11, 11 Pro, or 11 Pro Max with new line activation "TFB 2020 Apple Activate P13"
Targeted TFB customers can get up to $150 off select smartphones "TFB 2020 Upgrade P2"

TFB iPhone SE free with AAL "TFB 2020 Apple Activate P10"
TFB - Businesses get $400 Off iPhones w/Plus Plans "TFB 2020 Apple Activate P8"
TFB Exclusive Revvl 5G On Us "TFB 2020 REVVL Activate P1"
TFB - iPhone 12 on Us for Business Customers "TFB 2020 Apple Trade P1"
TFB - Save $200 on any iPhone "TFB 2020 Apple Activate P9"
Targeted Legacy Sprint Business Customers can migrate and save! "TFB 2020 Apple Upgrade P2"

The representative copy & paste from his own notes.
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Joined Dec 2005
L5: Journeyman
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#2237
Quote from shortiex91
:
I was told the same thing, the rep said free phone with the free line but I'm not too sure because OP said it doesn't stack.
I don't think you can do this
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Joined Apr 2013
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77 Posts
#2238
Quote from MoneyMan4Life
:
No it doesn't stack with the free line and the system will turn it into a paid line automatically.

There are some exclusions for this promo listed here :
LIMITATIONS
Important: If the customer meets the requirements for any of the following device offers, they will receive the device offer and will NOT receive the free line offer.

Get an iPhone 12 on us for every plan "2020 Apple Trade Activate P3"
Buy one iPhone, get one on us! "2020 Apple Buy 2 P11"
Get a free Samsung Galaxy A71 5G with new line "2020 Samsung Activate P12"
Get the new OnePlus 8T+ 5G for free when you AAL "2020 OnePlus Activate P5"
Buy a NEW Samsung Galaxy S20 FE 5G &Get One FREE! for Business Accounts "TFB 2020 Samsung Buy 2 P1"
TFB - Save $480 on an iPhone 11, 11 Pro, or 11 Pro Max with new line activation "TFB 2020 Apple Activate P13"
Targeted TFB customers can get up to $150 off select smartphones "TFB 2020 Upgrade P2"

TFB iPhone SE free with AAL "TFB 2020 Apple Activate P10"
TFB - Businesses get $400 Off iPhones w/Plus Plans "TFB 2020 Apple Activate P8"
TFB Exclusive Revvl 5G On Us "TFB 2020 REVVL Activate P1"
TFB - iPhone 12 on Us for Business Customers "TFB 2020 Apple Trade P1"
TFB - Save $200 on any iPhone "TFB 2020 Apple Activate P9"
Targeted Legacy Sprint Business Customers can migrate and save! "TFB 2020 Apple Upgrade P2"

The representative copy & paste from his own notes.
Quote from montero1
:
I don't think you can do this
What if I have it in writing?
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Joined Aug 2019
L3: Novice
192 Posts
54 Reputation
#2239
Quote from Nattefrost
:
I haven't had such luck
I was surprised, too. Since with the last free line promotions the reps always said no. Today I tried it via Twitter again with no real hope and was surprised that the rep said yes to move to FRLTULF2 and also transferring the existing promotions on the existing lines to the new plan. So I still have the One Plus Promo, Kickback add-ons on the existing lines plus I now have also Netflix which comes with FRLTULF2.
I also had old T-Mobile SIM cards so the rep activated the new free line on an existing SIM card. I didn't have to pay the extra SIM card and activation fee then.
The only part which didn't work was to move my prepaid T-Mobile Connect number over to the free line as it needs to be a new line or ported in from a different provider. Probably to shine on their internal KPI adding new lines.
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Joined Apr 2013
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#2240
Quote from shortiex91
:
What if I have it in writing?
Most of the time they will honor it to where you get to keep both.
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Joined Oct 2015
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#2241
I tried doing it on my own and it says it's 15 a month since I'm on T-Mobile essentials. Anybody else get this? 😑
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#2242
Quote from MoneyMan4Life
:
Most of the time they will honor it to where you get to keep both.
I declined the offer at first then the rep was like are you sure it's free phone with a free line....still chatting with the rep.
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Joined Dec 2007
L5: Journeyman
998 Posts
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#2243
Quote from rogerh9428
:
For the Costco promotion, I am guessing it was $200 for byod. Did u
1) get a new phone promo either from Costco or T-Mobile for that same line ?
2) since u also apply for T-Mobile port in credit, did u enter the original byod number assigned or the new ported number for the $200 shop card ?
1. My $200 is still pending. expect it to be cleared after their stipulated time.
2. My $100 was denied for incorrect activation or something. called in and they resubmitted and its approved. so that should come in a week or so.
3. I did buy Pixel 4a5g on 24 month credit. Waiting for trade in credit from assurant.
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Joined Jul 2008
L5: Journeyman
631 Posts
333 Reputation
#2244
Quote from shortiex91
:
I had to give him the imei, he said he couldn't add a line without an imei, is that true?
Ok...not sure...as I always had a old phone(byod) or bought a new
Phone
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Joined Oct 2007
L5: Journeyman
546 Posts
191 Reputation
#2245
This offer never applies to FRLTUL2LP. Wonder if it's worth moving to another plan. Could have gotten 3-4 free lines by now. Have 3 kids using my old phones and they could all have their own data plan now.

Any input, and best plans to switch to?
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Joined Oct 2017
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#2246
Quote from divide0
:
Did this with our plan the last time we got this offer and they ended up charging us extra for the line even though it should've been free. After lots of back and forth with TMobile customer service (with many who "apparently" didn't know about these promos to others saying that the promo will be reimbursed after two months) we finally managed to get the line for free. Just don't expect to get this hassle free imo
Same thing here
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Joined Jan 2011
L6: Expert
1,182 Posts
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#2247
Quote from starcaptor
:
Thats in line with the 90 day rule. it would take 1 year and 3 months, but it is doable.
But honestly, better off just porting main number to google voice and not have to deal with these shenanigans.
Isn't it if somebody calls your old number, your phone with new number will ring, but if you call out with your phone, your old number won't show to the person on the other end?
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Joined May 2017
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#2248
Quote from Matthew-Nguyen
:
I also have the same question. But from what I read, the magenta2 is capped at 8 lines and magenta9 is capped at 12 lines. I am at 8 lines right now and planning to go to costco to add the line and get the free Samsung A11. I am just worried adding a line will change my plan to MAGENTA9 and mess up all the free lines that I currently have.
I have magenta2 and tforce told me i could add up to 15 lines
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Joined Dec 2014
L4: Apprentice
358 Posts
28 Reputation
#2249
Quote from am90
:
I was able to stack the free iPhone 12 Mini deal with the free line by calling in.
To be totally honest I did not even know about the free iPhone promo until the rep mantioned it and added it for me. I had to pay $42 in taxes but the phone was completely free over 24 month bill credits, and was able to add the line at no extra cost. Im not sure if this is YMMV as my buddy who is on the same plan as me was told he could not stack the promos.
iPhone mini deal only requires a trade-in, so it doesn't really need you to add a new line.
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Joined Jul 2008
L5: Journeyman
631 Posts
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#2250
Quote from taleefoonka
:
1- No.
2-I intered the original BYOD Number
U should have entered ported number....because temp number they assigned gets canceled once you port...when they verify the rebate...it shows that number is canceled...also rebate form says enter permanent number....even though rep enters temp number on rebate form....
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