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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line EXPIRED

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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
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Original Post

Written by
Edited December 20, 2020 at 04:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 10:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.



Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Questions & Answers BETA
goto3511 asked this question on 12-19-2020 at 08:11 PM
12-20-2020 at 09:09 AM
Most of the time, Senior plan, First Response and Military Plan always excluded.
12-20-2020 at 11:00 AM
Just worked for me on my military plan.
12-20-2020 at 11:11 AM
My agent told me my military plan is not qualified.
12-20-2020 at 06:26 PM
T-Mobile ONE Military plan here, not eligible for this promotion according to the dude on the 611 line
12-21-2020 at 09:37 AM
Military plans all have different SOCs. Please refer to the instructions above to determine that.
Karkos asked this question on 12-19-2020 at 03:52 PM
12-19-2020 at 04:46 PM
There's no catch, once they have you signed up with a bunch of free numbers though it'll make it very hard to leave them.
12-19-2020 at 08:19 PM
The only catch is if you don't have a Taxes Included plan. You would then pay taxes on the new line.
12-20-2020 at 11:52 AM
This will also be a win for T-Mobile because from a marketing and advertising standpoint they can say that they’ve added “x” number of lines for the past quarter/year.
Joelioli asked this question on 12-19-2020 at 08:48 PM
12-19-2020 at 09:19 PM
Generally after 1 year you can. You would still have to likely maintain 2 lines to keep the free line.
12-21-2020 at 10:49 AM
How to know which line is a free line?
12-23-2020 at 05:23 AM
I removed a paid line in May. Added a free line in June or so. Also removed a paid line 2 days ago and added a free line several hours later the same day. I’m still waiting to see if this particular promo will show up on my account.
chils asked this question on 12-19-2020 at 09:06 PM
12-20-2020 at 10:40 AM
Most likely not since it wasn't last time. I had to switch to MAGENTA2 to get it.
12-21-2020 at 10:23 AM
I was told by the chat rep that Magenta Amplified plan customers are eligible for this promo as well. Try again and post your finding.
12-22-2020 at 12:34 PM
I'm on MGAMP2 and was told by chat rep that it's not eligible.
paullu95 asked this question on 12-19-2020 at 06:08 PM
12-20-2020 at 08:24 AM
I just did an on-line chat with T-Mobile and was told that the Magenta 55+ plans are limited to 2 lines and therefore are not included in the free line promotion. If anyone gets a different answer, please post!
12-20-2020 at 11:14 AM
Agent said regular magenta and magenta plus are qualified.
DealJugaad asked this question on 12-19-2020 at 04:54 PM
12-20-2020 at 08:16 AM
Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

4,209 Comments

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This comment has been rated as unhelpful by Slickdeals users
Joined Apr 2014
L1: Learner
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#2356
Quote from BronxDiplomat
:
611. Better to get an actual human to speak to voice to voice.
Thanks.
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Joined May 2008
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#2357
Quote from starcaptor
:
Im curious on the internal language which excludes the Costco BYOD $100 cash card. That promo is only good from 12/20-12/24...which overlaps completely with the free line. The two circles on this venn diagram are almost the same.

So...every single person who gets this cash card effectively will lose the free line?
Some folks are trying to invoke fear in others because they have nothing better to do and literally know nothing. Don't worry about it, the only risk is the rebate gets denied, which we knew anyways. T-Mobile has excellent customer service.
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Last edited by calisoldier83 December 21, 2020 at 10:46 PM.
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Joined Sep 2011
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#2358
Thanks, took only a few mins to get the free line added to my account. The rep mentioned this offered is not stackable with any other offer or free phone. I even had them escalate to the manager and he said the same. I am on Magenta Amplified plan with 4 lines for $160. Now I have this free 5th line with same plan.
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Joined Apr 2017
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#2359
Stop 🛑 it. It's the 5th free line , I'll be receiving. This is getting ridiculous. Now I need more kids to give free lines to in our family.
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Joined Oct 2016
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95 Posts
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#2360
People, please help me to understand. Is the list of soc codes in google spreadsheet just a list of all existing soc codes or eligible ones? Why there is separate list in some shared IMG files? Finally my plans SOC code is ONE60TIFM which is 55+ unlimited. Is my plan eligible? if not do you think if I follow below thread the promo somehow can show up on my plan?
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899
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Joined Jan 2008
L9: Master
5,331 Posts
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#2361
Just to be clear, this promo is same as "Line on us 2020" or are these 2 separate promos? If separate then can we add 2 lines as free lines???
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Joined Feb 2020
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#2362
Thx OP and SD members,
I saw this below post on pg 122 and double stacked the promo "2020 Samsung Buy 2 Promo 5". with free line. Buy 2 Samsung phones and get $1000 off via monthly credit. I did 2 Note 20. Will be charged tax on both. She also gave the Sim card credit in advance and free shipping. Per her and Supervisors this above promo is not excluded under free line so it's stackable. Any Heads up or issues.

Quote from o4s
these are the eligible promos
​​​​Costco 2020 Samsung Activate P7
Get 50% off Google Pixel 4a 5G with new line
Get 50% off iPhone SE with new line & qualifying plan "2020 Apple Activate P9"
iPhone 12 mini on Us - Holiday Offer "2020 Apple Trade P29"
$500 off select Samsung phones with trade "2020 Samsung Trade P15"
$200 off REVVL 5G with new line "2020 Revvlry Plus Activate P7"
2020 Samsung Buy 2 Promo 5
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Joined Aug 2019
L3: Novice
192 Posts
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#2363
Quote from Nattefrost
:
please let me know how it goes- will try to get the Hotspot added to free line as well. Thanks!
Wow, that worked. I called 611 and spoke nicely with the overseas account team. I said I have a problem with my account since I added a new line. I don't like inconsistencies and the new line doesn't have all the add-ons that the other 2 lines have. The rep needed some time to check but was able to add Scam ID and One Plus Promo to the new line. I didn't ask for kickback as it doesn't make sense on a free line.

Thanks also @starcaptor. Glad I could add the One Plus Promo to the free line. Smilie
Quote from starcaptor
:
They applied One Plus promo when I asked. I mainly cited that my other lines already have it, and Id like them to all have the same feature set. No problem on the three occasions that I have asked them to do so (2017, last month, and tonight).
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#2364
What exactly is the One Plus promo? I have Magenta. Does it matter?
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Joined Oct 2019
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#2365
For those who had the One Plus promo added for the free lines, are you getting HD video? I have the toggle for it under the account>profile>media settings for my original 2 paid lines that had it, but the new lines which just got it added on just say "this line is not eligible for media settings". The One Plus add-on shows up on all the lines including the ones that were just added.
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#2366
What promo's stack with this? So many people just saying which promos dont stack but no one saying which promos do stack
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#2367
Quote from Schakira
:
Stop ������ it. It's the 5th free line , I'll be receiving. This is getting ridiculous. Now I need more kids to give free lines to in our family.
Lol, stop. That's a much more expensive proposal. more kids produced just for the free lines. haha. I just took my parents off their 55 plus plan and added them on two of these, so that saves them $70 a month. Any possible future kiddos will have to wait for another free line deal or two in the next 10 years. . .
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Last edited by needgeech December 22, 2020 at 12:16 AM.
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Joined Jan 2010
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#2368
Quote from phonelake
:
Each line comes with $4-5 tax and charges
I thought taxes are all included.
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Joined Nov 2006
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#2369
Quote from indeo
:
yeah, my account shows the 5th line, total bill is still the same. And when I check applied discounts and promos to my account, I see "20.00 19 Dec Third Line On us (Additional Lines)"
"Third Line On Us" is different though. It's for new accounts.
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Joined Nov 2006
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#2370
Quote from Morisato13
:
What promo's stack with this? So many people just saying which promos dont stack but no one saying which promos do stack
Seems like only the 50% Pixel 4a 5G
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