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expiredcoolchicagoguy posted Mar 16, 2021 7:02 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

Free

T-Mobile
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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free (via monthly bill credits).

Thanks to community member coolchicagoguy for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (thanks to Reddit user Jman100_JCMP; see instructions below on how to find your SOC code).
      • SOC (Service Order Code) is the technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2021 Line On Us P6".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • Can be combined with device offers on the same line.
  • Costco & T-Mobile rebate promos are NOT stackable with the free line.

Editor's Notes

Written by StrawMan86 | Staff
  • Free line bill credits start within 2 bill cycles from activation; customers keep the credit for as long as they meet the promo requirements.
  • For one year after the offer's start date, customers must maintain the same number of voice (GSM) lines that were on the account when they enrolled in the offer.
  • After one year, customers must keep at least 2 paid voice lines AND the free new line that was activated to enroll in this offer to continue to receive the credit.
  • Please refer to the forum thread for additional deal ideas, details and discussion. Promotion available for a limited time. -StrawMan86

Original Post

Written by coolchicagoguy
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free (via monthly bill credits).

Thanks to community member coolchicagoguy for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (thanks to Reddit user Jman100_JCMP; see instructions below on how to find your SOC code).
      • SOC (Service Order Code) is the technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2021 Line On Us P6".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • Can be combined with device offers on the same line.
  • Costco & T-Mobile rebate promos are NOT stackable with the free line.

Editor's Notes

Written by StrawMan86 | Staff
  • Free line bill credits start within 2 bill cycles from activation; customers keep the credit for as long as they meet the promo requirements.
  • For one year after the offer's start date, customers must maintain the same number of voice (GSM) lines that were on the account when they enrolled in the offer.
  • After one year, customers must keep at least 2 paid voice lines AND the free new line that was activated to enroll in this offer to continue to receive the credit.
  • Please refer to the forum thread for additional deal ideas, details and discussion. Promotion available for a limited time. -StrawMan86

Original Post

Written by coolchicagoguy

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2.5K Comments

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Mar 24, 2021 1:39 AM
2.4K Comments
Joined Sep 2009
PoLusImoMar 24, 2021 1:39 AM
2.4K Comments
That's not true. I even provided my own spare SIM I had, still I don't see a line.
Quote from WF72431 :
You can port in before you get the phone
Mar 24, 2021 1:40 AM
1.1K Comments
Joined Mar 2009
WF72431Mar 24, 2021 1:40 AM
1.1K Comments
Quote from PoLusImo :
That's not true. I even provided my own spare SIM I had, still I don't see a line.
The line needs to be activated first, usually 24 hours
Mar 24, 2021 1:45 AM
946 Comments
Joined Sep 2005
fightingirishMar 24, 2021 1:45 AM
946 Comments
I am on chat with Tmobile and processing the trade in. I bought an unlocked Iphone 8 phone from Trademore. The device is in shipping and I will receive it tomorrow. I gave Tforce the IMEI but now they are saying that I also need to let them know the carrier the phone was originally bought with to process the trade in. I dont really have that information from Trademore. Anyone have any thoughts on how to respond?
Mar 24, 2021 1:46 AM
2.4K Comments
Joined Sep 2009
PoLusImoMar 24, 2021 1:46 AM
2.4K Comments
Three rep told me that I can't activate the line with spare SIM, as I ordered new line with a device. Device needs to ship first, that's what I been hearing.
Quote from WF72431 :
The line needs to be activated first, usually 24 hours
Mar 24, 2021 1:48 AM
2.3K Comments
Joined Jun 2012
NewpurchaserMar 24, 2021 1:48 AM
2.3K Comments
Quote from fightingirish :
I am on chat with Tmobile and processing the trade in. I bought an unlocked Iphone 8 phone from Trademore. The device is in shipping and I will receive it tomorrow. I gave Tforce the IMEI but now they are saying that I also need to let them know the carrier the phone was originally bought with to process the trade in. I dont really have that information from Trademore. Anyone have any thoughts on how to respond?
If no other options, maybe

https://freecarrierlookup.com/

But yeah it probably won't let you know MVNO for needed acct specific information they may want...
Mar 24, 2021 1:50 AM
2.7K Comments
Joined Jan 2009
fithosMar 24, 2021 1:50 AM
2.7K Comments
Quote from fightingirish :
I am on chat with Tmobile and processing the trade in. I bought an unlocked Iphone 8 phone from Trademore. The device is in shipping and I will receive it tomorrow. I gave Tforce the IMEI but now they are saying that I also need to let them know the carrier the phone was originally bought with to process the trade in. I dont really have that information from Trademore. Anyone have any thoughts on how to respond?
Ask them to put in Generic Apple. If its been through a couple of hands nobody really knows where it was originally from.
You can also search for the IMEI online. Sometimes it will show from where it originated
Mar 24, 2021 1:51 AM
946 Comments
Joined Sep 2005
fightingirishMar 24, 2021 1:51 AM
946 Comments
Quote from Newpurchaser :
If no other options, maybe

https://freecarrierlookup.com/

But yeah it probably won't let you know MVNO for needed acct specific information they may want...
Looks like this link is for looking a carrier tied to a phone number. I need to find out which carrier the phone I am trading in (bought from Trademore) was purchased from. The only information I have is the IMEI number, phone make, model and size.

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Mar 24, 2021 1:52 AM
676 Comments
Joined Sep 2009
linda85
Pro
Mar 24, 2021 1:52 AM
676 Comments
Quote from fightingirish :
I am on chat with Tmobile and processing the trade in. I bought an unlocked Iphone 8 phone from Trademore. The device is in shipping and I will receive it tomorrow. I gave Tforce the IMEI but now they are saying that I also need to let them know the carrier the phone was originally bought with to process the trade in. I dont really have that information from Trademore. Anyone have any thoughts on how to respond?
Pm me the imei and I'll check it for you.
Mar 24, 2021 1:55 AM
1.7K Comments
Joined Dec 2007
angel5000Mar 24, 2021 1:55 AM
1.7K Comments
This is what T-force just told me:
"On all ship-to device orders paired with a port-in, there will be a 30-day grace period starting on day of device shipping for the port-in to be complete. "
Mar 24, 2021 2:00 AM
3.2K Comments
Joined Apr 2008
seiromemMar 24, 2021 2:00 AM
3.2K Comments
Quote from kamaaina :
yes, if you activate a new line (free LOU 6) and paid $10 for a sim it will usually come in the mail likely in a few days. The new number usually activates once the SIM ships. Check your account, you may have a tracking number. That's been my experience. the SIM's in the phones were never hot/live I guess unless you are a new customer signing up for the first time maybe.

In any case, you could transfer the line to a new SIM if you wanted in your account (web portal) and move it on a another spare SIM. That would deactivate any live SIM in the phone and make that a spare. No need to open the phone unless you want to unlock it. For the unlock it needs to be on the network for 42 days.

I just checked my account and there is no separate tracking number for the SIM card that I was charged for. There is a line item for the phone and the SIM card and it shows the SIM card as shipped.

In addition, I just received an email stating my account has been activated, referring to the new line. I just don't want to open the phone if I don't have to but still want to use the SIM card on a different phone.
Original Poster
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Mar 24, 2021 2:15 AM
2.6K Comments
Joined Dec 2012
coolchicagoguyMar 24, 2021 2:15 AM
Original Poster
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Quote from PoLusImo :
Three rep told me that I can't activate the line with spare SIM, as I ordered new line with a device. Device needs to ship first, that's what I been hearing.
I think it's due to how the new line was added. If the line was already active, you could have done a SIM swap with your spare.

If you had added just the line without phone, you would have a SIM shipped out and the line gets activated within 24 hours after SIM ships.

If ordered with a device, you likely need the device to activate as SIM is inside.

Here is my sequence of events, which likely helped even without getting the ordered SIM:
3/17 - Free line added by phone support, SIM ordered.
3/18 - SIM shipped.
3/19 - Line activated and email confirmation received. LOU 6 showed up on Account.
3/20 - Port completed in-store over the new line activated on 3/19 replacing it, but iPhone 12 out of stock
3/21 - iPhone 12 activated (8+ trade in) with ported number using the SIM inside. Bill credit / trade-in shows up online in an hour after phone purchase.
3/23 - SIM from 3/17 order gets delivered.
Last edited by coolchicagoguy March 23, 2021 at 07:34 PM.
Mar 24, 2021 2:19 AM
946 Comments
Joined Sep 2005
fightingirishMar 24, 2021 2:19 AM
946 Comments
Quote from linda85 :
Pm me the imei and I'll check it for you.
Thank you for your help - They were able to process the trade in based on the information you provided!
Mar 24, 2021 2:22 AM
946 Comments
Joined Sep 2005
fightingirishMar 24, 2021 2:22 AM
946 Comments
Quote from fithos :
Ask them to put in Generic Apple. If its been through a couple of hands nobody really knows where it was originally from.
You can also search for the IMEI online. Sometimes it will show from where it originated
Thank you - Linda85 was able to help me with the carrier info and it turned it was an apple warranty replacement so I asked Tforce to put generic and they were able to process it.
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Mar 24, 2021 2:25 AM
2.6K Comments
Joined Dec 2012
coolchicagoguyMar 24, 2021 2:25 AM
Original Poster
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2.6K Comments
Quote from seiromem :
I just checked my account and there is no separate tracking number for the SIM card that I was charged for. There is a line item for the phone and the SIM card and it shows the SIM card as shipped.

In addition, I just received an email stating my account has been activated, referring to the new line. I just don't want to open the phone if I don't have to but still want to use the SIM card on a different phone.
Use this to track your order status, no login needed. Use the order # from the SIM shipped email confirmation here - https://www.t-mobile.com/order-status. In my case SIM was shipped by USPS and I was able to find the tracking number only using this method and couldn't find the order online in my account.

The SIM in the mail is the activated one, and you can put that SIM in any compatible phone. You wouldn't need to open the phone that's getting shipped to you.

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Mar 24, 2021 2:28 AM
5.9K Comments
Joined Jan 2008
MarathiMar 24, 2021 2:28 AM
5.9K Comments
Quote from coolchicagoguy :
I suggest looking for places to port that's cheap or free, with Visible BYOD $100 GC / $25 per month. With party size now unlimited, you can join any random group if having less than 4-lines.

Or, Cricket at 4 for $100. With Cricket, you can pair it with a discounted phone on port-in, which you can use to trade when returning to T-Mobile. Timing is always an issue. There were many who made use of iPhone 7 ($0) / 8 ($50) / 8+ ($100-150) deals with Cricket last year, which were traded to T-Mo for iPhone 11 /12 deals.

AT&T offers $250 GC up to two lines / account for BYOD.

I was in a similar situation when Sprint's free service ended in June last year. Switched to Visible / Cricket, and spent enough time outside (3-4 months) to come back in as a new customer, and combined with Insider / Hookup discount and iPhone trade-in deals. The Visible rebates paid for the time I was out of Sprint / T-Mo. Started with 4-line (primary lines) Magenta plan at $112 and have added three free (secondary / kids) lines so far (Nov 20, Dec 20, Mar 21) - so now $112 for 7. I just missed one more free line that came when Hookup was offered last year, else I would have been at $96 for 7 now. Icing on the Nov 20 free line was the $200 Costco Card + $100 T-Mo port-in rebate. I will stay put for sometime with T-Mo and look for options when the EIP ends to rotate some paid lines.

With BYOD deals with other carriers, there are plenty of places to move around without breaking the bank.
Great tips man...thanks a lot.
Pls do keep us posted in case anyone finds a BYOD deals like Cricket you mentioned...!!!

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