Moen Bathroom Faucets: Brantford Two-Handle Low-Arc (Chrome)

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03-26-2021 at 06:39 AM #3

moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

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03-26-2021 at 10:15 AM #4

Quote from thedealsman440

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moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

Not true. I have moen faucet which were installed 30 years ago and cartridge are still good

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03-27-2021 at 11:58 AM #5

Quote from NervousRoad842

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Not true. I have moen faucet which were installed 30 years ago and cartridge are still good

I think the previous commenter is referring to recent revisions. Not moen from several decades ago.

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03-27-2021 at 11:59 AM #6

Quote from thedealsman440

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moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

For us its about every 3.

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03-27-2021 at 12:18 PM #7

Quote from MBis

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For us its about every 3.

I have had to replace one specific shower cartridge every 2 years. But only that one shower. I have another shower and 3 sinks using moen cartridges and they have never given me trouble.

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03-27-2021 at 12:26 PM #8

Quote from MBis

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For us its about every 3.

I was just about to buy these last week but went for the very similar Delta Haywood faucet because it was cheaper @ $57pp on Amazon. Flow restrictors are very loud in those as the reviews claimed. You can replace them or even remove them entirely if the noise is too much for you.

I still have six "builder-quailty" Moen faucets installed 9 years ago with original cartridges. Lucky/unlucky?

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03-27-2021 at 12:45 PM #9

Quote from thedealsman440

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moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

It isn't like Delta is any different. Both Moen and Delta have builder's grade stuff where they will leak after a few years and you need to replace parts.

We bought a "Moen" from Costco for like $50, and it is a joke compared to our $400 Moen ktichen faucet. Clearly there is a massive variation in quality within the brand.

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03-27-2021 at 12:53 PM #10

I have the same look faucet but not sure if it's Moen or not, came with the house
The cold water started to drip water every 10 seconds or so not matter how much I close it up, which is so annoying. searched methods online they all say about taking it apart and clean, but didn't do the job for me. Any suggestions other than just replacing it?

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03-27-2021 at 12:55 PM #11

Quote from thedealsman440

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moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

Half of mine have started failing since I re-did the bathrooms 3 years ago. How do you get free replacements?

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03-27-2021 at 12:56 PM #12

Quote from harryiori

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I have the same look faucet but not sure if it's Moen or not, came with the house
The cold water started to drip water every 10 seconds or so not matter how much I close it up, which is so annoying. searched methods online they all say about taking it apart and clean, but didn't do the job for me. Any suggestions other than just replacing it?

You probably need to replace the seats and springs. These are wear items.

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03-27-2021 at 12:56 PM #13

Quote from mung35

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Half of mine have started failing since I re-did the bathrooms 3 years ago. How do you get free replacements?

You just call them. Both Moen and Delta have lifetime warranties on their products if you are the original owner

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03-27-2021 at 01:14 PM #14

Quote from firefox15

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You just call them. Both Moen and Delta have lifetime warranties on their products if you are the original owner

Awesome - my contractor ordered them so I don't have the proof of purchase. I have his work order if that helps?

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03-27-2021 at 01:15 PM #15

Quote from thedealsman440

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moen cartridges are guaranteed to fail after 2 years. if you're the original owner they replace them for free but if you're not be prepared to shell out $20 every 2 years on these.

I agree. We used Moen in all of our facets when we built our house. I lost one of the receipts for the kitchen faucet and it costs me $20 every few years because I don't have the receipt for that particular faucet. Their support staff is hit and miss most of the time. It is always the same part on my Moen faucet. Little plastic part for lever and you have to buy the entire kit for the one part. An obvious design flaw in the material.

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