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Edited May 20, 2021
at 01:30 PM
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Samsung's Helping Those Who Help Us Promotion (the "Promotion") will provide eligible First Responders, Healthcare Professionals, and Teachers (the "Promotion") will provide eligible First Responders, Healthcare Professionals and Teachers one (1) $49.99 cracked screen repair for a Galaxy S series device that is Galaxy S8 model year or later, or a Galaxy Note series device that is Galaxy Note8 model year or later (excluding Galaxy Fold, Galaxy Z Flip, Galaxy Z Fold2, all A & J models, and all Galaxy S and Galaxy Note models prior to S8). Eligible customers include Physicians, Nurses, EMTs, Medical Staff, Hospital Staff, Nursing Home Staff, Pharmacists, Law Enforcement, Firefighters including Volunteer Firefighters, and Teachers.
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Nope. Can't make it to work! Typical Samsung
contact samsung via chat and they told me my ecoupon was expired on May 31. I had my repair on June 1 and they sent me the expired ecoupon. They said they will send the new one.
The device came back in a different box than I shipped it in as and was padded with the invoice that the total repair was $50 plus tax. A new screen was installed and the invoice also said they replaced the fingerprint sensor and the receiver mesh due to touchpad and fingerprint sensor failure. To my surprise, they didn't charge extra for these things and the invoice said it passed all tests. I also got texted a $20 coupon code on the day it was delivered to my surprise.
So overall, glad I sent in the device to Samsung repair. My account had an EDU email but I couldn't view any of the emails so I had to get all my updates via text which worked. The coupon code was also texted to my number.
Can I ask if you got the $20 reissued code?
Mine was emailed to be on June 5 and was supposed to expire July 6 but same issue as you my original code was also programmed to expire may 31 and Samsung chat support requested a new one to be re-emailed.
Hoping you got a resolution
Mine was emailed to be on June 5 and was supposed to expire July 6 but same issue as you my original code was also programmed to expire may 31 and Samsung chat support requested a new one to be re-emailed.
Hoping you got a resolution
yes, I got it a few days after chat with support
last question was the new voucher expiration 1 month from even they emailed you the new code? Wanted to see if an extension would give us more time to use it
hoping to use mine on a sd card sale and not have to buy a phone, tv. or mobile phone as specified in the original coupon
hoping to use mine on a sd card sale and not have to buy a phone, tv. or mobile phone as specified in the original coupon
correct, it's valided for 30 days. you may ask for extension but this is ymmv.
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