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Win 10 reboots since the ongoing updates

4,010 115 June 2, 2021 at 01:07 PM
I have a HP Compaq 6200 Pro SFF Intel 5 pc - I did upgrade HDD, Ram, Video card
BIOS J01 v02.28 March 24th 2015
Its been working fine.

With this never ending updates, now it reboots in the middle of my work. No blue screen.

How to fix this?

HP has 2014 BIOS - but my PC has March 2015 BIOS - how is it possible?
https://support.hp.com/us-en/driv...pc/5037900

Update:
- Soon after I bought this on NewEgg, I installed the Video Card - will get back with the year of purchase
- a year ago, I put larger 2nd HDD.
- a year ago, I added more memory

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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-24-2021 at 07:26 PM.
06-24-2021 at 07:26 PM.
Quote from jkee :
It has a 240 watt power supply, but there are other relevant specs I didn't quickly find. GPU recommends minimum 350W.

Last longer as in, have slightly more powerful capable graphics so as to be more useful, maybe.
Last longer as in, extend the lifespan of the device, very unlikely.

It's possible that it's occasionally (under higher load) drawing a bit more power than the system can deliver and that's causing the 'black screens'.
model D10-240P2A => 240W

GeForce 8400GS: P/N: 512-P3-1300-LR
https://www.newegg.com/evga-gefor...6814130592
System Requirements Minimum of a 350 Watt power supply. (Minimum recommended power supply with +12 Volt current rating of 18 Amps.)

But I have used this PC for a while in the same config. Only lately I have these issues.
Perhaps something else is drawing more power in the PC?
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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-24-2021 at 10:17 PM.
06-24-2021 at 10:17 PM.
Quote from KMan :
I've been having multiple freezes and reboots since a major update to Windows some 3-4 months ago. I don't know if it was due to the update or a coincidence. Best I can tell it's something to do with the video card, since sound sometimes still works, or the screen sometimes does something funny just before it goes like shimmering or getting pixilated or showing weird colors. Have others been having similar issues recently? I have an AMD RX560-based Gigabyte video card FWIW.
I saw the thread online - in June more people are complaining of BSOD etc.

I am thinking of going back to the OS install that is 1yr old and it worked fine. After installing, I am going to stop updates - I found how to do it.

This new install still did reboot - event viewer seems to say something to do win 10 DCOM or similar issue.

Thoughts, advice?
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Joined Jul 2003
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> bubble2 35,473 Posts
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DC
06-25-2021 at 08:24 AM.
06-25-2021 at 08:24 AM.
Quote from ms2000 :
...Thoughts, advice?
Quote from ms2000 :
model D10-240P2A => 240W

GeForce 8400GS: P/N: 512-P3-1300-LR
https://www.newegg.com/evga-gefor...6814130592
System Requirements Minimum of a 350 Watt power supply. (Minimum recommended power supply with +12 Volt current rating of 18 Amps.)

But I have used this PC for a while in the same config. Only lately I have these issues.
Perhaps something else is drawing more power in the PC?
Perhaps get a less demanding vid card for it.

By the specs you post above it's underpowered by 100 watts.

To me, the math is simple.
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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-25-2021 at 10:43 AM.
06-25-2021 at 10:43 AM.
Quote from DC :
Perhaps get a less demanding vid card for it.

By the specs you post above it's underpowered by 100 watts.

To me, the math is simple.
Thanks guys for helping me - two questions:
1) It worked flawlessly for years - what changed?
2) I thought if the power demand is guy, it will work over the spec and fail quicker - its not black & white - the spec says 100-240v 4A. So watt is at least 400!
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> bubble2 7,395 Posts
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jkee
06-25-2021 at 11:32 AM.
06-25-2021 at 11:32 AM.
Quote from ms2000 :
Thanks guys for helping me - two questions:
1) It worked flawlessly for years - what changed?
2) I thought if the power demand is guy, it will work over the spec and fail quicker - its not black & white - the spec says 100-240v 4A. So watt is at least 400!
This may not be the issue. In your OP, you stated that you "did upgrade the video card...". There was no context to say you did this several years ago and it worked fine until recently.

Video cards do fail, the fans are often one of the first things to go. Issues related to a diver update are possible. It could also be an early sign the PSU or mother board is starting to fail.

Years ago, I had a case fan in an older computer seize up resulting in my hard drives being cooked while I was out of town. A MOSFET in the power supply of a computer of mine that's similar in age to yours exploded last year.
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Joined Jul 2003
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> bubble2 35,473 Posts
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DC
06-25-2021 at 01:43 PM.
06-25-2021 at 01:43 PM.
Quote from ms2000 :
Thanks guys for helping me - two questions:
1) It worked flawlessly for years - what changed?
2) I thought if the power demand is guy, it will work over the spec and fail quicker - its not black & white - the spec says 100-240v 4A. So watt is at least 400!
My standard advice on desktops and laptops is that they were designed to last 3-5 years.

Some folks get 3 years and it dies, and some get 5 and beyond.

If the hardware lasts longer than 3 years, that's bonus time IMO.

When you get beyond 5 you are rolling the dice and the odds are getting worse and worse every day.

Does the box only have an add-in vid card or does it have a built in card in addition to the add-in?

If the latter, I'd pull the card and see if it can do what you want.
if the former, then I'd try some other card if you had one or could get one really cheap. I would not spend any serious $ as this is a crap-shoot at best.

1 other possibility to try....burn a Linux boot CD and run the box from that as that would help eliminate the windows drivers from the equation.
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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-25-2021 at 01:49 PM.
06-25-2021 at 01:49 PM.
Yesterday was the last reboot with the freshly installed OS - Event viewer no longer points to Video card - 8 identical warnings within 20 seconds.

Error log - actually warning - I did not find anything else other than system reboot after failure:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user DESKTOP-xxx\Owner SID (S-1-5-21-3530535213-4219387118-2373425608-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.1023_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.


https://appuals.com/how-to-fix-th...ion-error/
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Last edited by ms2000 June 26, 2021 at 08:39 AM.

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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-25-2021 at 01:51 PM.
06-25-2021 at 01:51 PM.
Quote from jkee :
This may not be the issue. In your OP, you stated that you "did upgrade the video card...". There was no context to say you did this several years ago and it worked fine until recently.

Video cards do fail, the fans are often one of the first things to go. Issues related to a diver update are possible. It could also be an early sign the PSU or mother board is starting to fail.

Years ago, I had a case fan in an older computer seize up resulting in my hard drives being cooked while I was out of town. A MOSFET in the power supply of a computer of mine that's similar in age to yours exploded last year.
- I updated the OP with timelines
- HP Compaq - SFF machines
I have 2 machines, intel and Phenom. Both were rebooting.

- To avoid the issue you had, is it enough to monitor the temp periodically?
Is there anything else you recommend?
I guess, older cars need more attention - let me do it to this PC too!
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> bubble2 7,395 Posts
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jkee
06-25-2021 at 02:39 PM.
06-25-2021 at 02:39 PM.
Open it up, clean / blow the dust out including from the PSU.
See if any of the fans look funny as they spin (with the machine on).
Make sure your data is backed up.
Save / watch for a deal on a new/newer computer.
Don't leave older computers turned on when your gone for days at a time.
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Last edited by jkee June 25, 2021 at 02:46 PM.
Joined Dec 2005
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> bubble2 4,010 Posts
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Original Poster
ms2000
06-26-2021 at 08:33 AM.
06-26-2021 at 08:33 AM.
Warning msgs before it rebooted while on Youtube:
- The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-xxx\Owner SID (S-1-5-21-3530535213-4219387118-2373425608-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
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Last edited by ms2000 June 26, 2021 at 08:39 AM.
Joined Dec 2008
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> bubble2 7,395 Posts
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jkee
06-26-2021 at 09:40 AM.
06-26-2021 at 09:40 AM.
Does it usually reboot when doing more graphics intensive things like playing video?
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Joined Dec 2005
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> bubble2 4,010 Posts
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Original Poster
ms2000
06-26-2021 at 03:20 PM.
06-26-2021 at 03:20 PM.
Quote from jkee :
Video cards do fail, the fans are often one of the first things to go. Issues related to a diver update are possible. It could also be an early sign the PSU or mother board is starting to fail.
1) You were spot on - I saw the Video card fan moving slowly with a grinding sound - I heard this sound before, several yrs ago. The fan then completely stopped. But no issues on the Monitor,

CPU fan is running fine.

Case fine - for SFF, I have not seen it yet.

2) Win OS - I freshly installed the 12months old version and set it to not to auto upgrade. I did so since there are many people having issues with WinOS lately. More like in June.
Ran the Youtube for several hrs and no issues with the faulty video card in. Just removed it and looking for another one as I like an HDMI port.
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Last edited by ms2000 June 26, 2021 at 05:31 PM.
Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-27-2021 at 01:52 PM.
06-27-2021 at 01:52 PM.
1) Power Supply:
Is there a way to see how much power the pc uses?
Because though the PS was designed for 240W, it is capapble of powering more just that its life span could be affected.

Other than the PS concern, I have solved all my PC issues. Thanks guys for tips and asking me questions. The issues were:
- Win OS: went back to older version and disabled auto upgrade. PC demand went up and MS team got excited and did a choppy job with their software
- Video Card works even if the fan does not move without temp issues. But I have swapped it. Failed one has lifetime warranty.
- MS works calendar issue got resolved when I use the older version of win10
- Eudora - I forgot to update the files to avoid the certificate error issues.

PS: I am someone always come back and report what worked or not!
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Joined Dec 2005
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> bubble2 4,010 Posts
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Original Poster
ms2000
06-28-2021 at 11:24 AM.
06-28-2021 at 11:24 AM.
Quote from jkee :

Video cards do fail, the fans are often one of the first things to go. Issues related to a diver update are possible. It could also be an early sign the PSU or mother board is starting to fail.
I called EVGA.
They said power supply being 240W is not an issue unless I am gaming.

For the faulty fan, he said, I can disconnect the fan and use it with the heat sink - also pointed me to 37mm replacement fan on eBay - from China it cost $10. If you rotate the fan, there are 3 screws that would remove the fan/motor assembly. Other is put in a fan that will below air on the heat sink.

Where is the heat sensor located? How does the PC knows the temp of the Video card?
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Joined Dec 2005
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> bubble2 4,010 Posts
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ms2000
06-30-2021 at 10:57 AM.
06-30-2021 at 10:57 AM.
Quote from jkee :
What kind of temps are you seeing on the GPU? What model of graphics card?
I mentioned "GPU Core 86C, Max allowed 92C" - the max allowed is arbitrarily entered by the software I use,OpenHardwareMonitor
The new card with fan working runs around 50C

The article below states "But the average GPU temp while gaming should be around 65 degrees Celsius to 75 degrees Celsius".

https://www.cputemper.com/ideal-g...ure-range/

Apparently modern cards fan got turned off at temp below 60C. Mine is not modern and fan motor bearing must have failed resulting in bearing sound.
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Last edited by ms2000 June 30, 2021 at 11:00 AM.
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