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Hey guys - Just a quick PSA for when these orders likely get xcled - When you call to complain, whine, threaten to never shop at HD again, yell at or say how you'll sue them, blablabla, remember that the person you're speaking to didn't cancel or decide to do so to your order. They will stick to the script. Take the 20% off your next order, free ship or whatever consolation offer they give and move on.
They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
Yep, I think they are working now to void the orders. My order status page says "We're sorry, this product is no longer available" which makes sense but the cancel button in grayed out and says "The cancellation window for this item has closed" which kinda odd considering it's only been an hour. I'll take a dookie in my local HD's parking lot and call it square.
Yep, I think they are working now to void the orders. My order status page says "We're sorry, this product is no longer available" which makes sense but the cancel button in grayed out and says "The cancellation window for this item has closed" which kinda odd considering it's only been an hour.
You have 45 minutes to cancel your order per HD's own Terms and Conditions. Item no longer available means they sold out of it.
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
Last edited by FOMOYOLO July 18, 2021 at 11:12 AM.
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So do they usually honor their mistakes or do they cancel?
If this was in California they would have to legally. They have laws on advertised price, not sure of you ever notice all places like so have stickers at the register from the FTC.
(a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity
If this kind of price mistake, it will most likely and rightfully a cancellation. That would be a $1,000 loss for every sale.
As stated, that's moot. Retailers intentionally lose millions all the time to clear out inventory quickly -- especially larger ones with an online presence.
I'll state it one more time:
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
Home Depot almost certainly intentionally set this price. It was highly unlikely to be a "price mistake."
Last edited by FOMOYOLO July 18, 2021 at 11:12 AM.
If this kind of price mistake, it will most likely and rightfully a cancellation. That would be a $1,000 loss for every sale.
Lol, they don't pay even close to a $1k for these mattresses. Do you realize mattresses are one of the highest margin products on the market. I bet these have a 60-70% profit margin from the regular price built in.
If this was in California they would have to legally. They have laws on advertised price, not sure of you ever notice all places like so have stickers at the register from the FTC.
(a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity
You have 45 minutes to cancel your order per HD's own Terms and Conditions. Item no longer available means they sold out of it.
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
I hope your right but I've never seen that button grayed out. It just seems like they are trying to freeze the orders so they can work on damage control. I recently cancelled an appliance order after it was shipped, several days after the order. It just seemed odd to see the button grayed out.
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They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
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https://www.homedepot.c
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
Sign up for a Slickdeals account to remove this ad.
(a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity
I'll state it one more time:
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
Home Depot almost certainly intentionally set this price. It was highly unlikely to be a "price mistake."
(a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity
Sign up for a Slickdeals account to remove this ad.
THIS WAS HD'S "DEAL OF THE DAY. That UNDERMINES their attempts to claim this was a pricing error, especially when setting a specific time to order this deal, and listing a specific amount of these items in inventory.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!