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Hey guys - Just a quick PSA for when these orders likely get xcled - When you call to complain, whine, threaten to never shop at HD again, yell at or say how you'll sue them, blablabla, remember that the person you're speaking to didn't cancel or decide to do so to your order. They will stick to the script. Take the 20% off your next order, free ship or whatever consolation offer they give and move on.
They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
I got order confirmation and in the it is written that order can be cancelled upto 45 mins but till now order has not been cancelled..do anyone know if they can cancel after 45 mins
This is in reference to the customer's ability to cancel the order without the order processing (being authorized/charged).
HD reserves the the right to cancel on their end for likely any number of reasons.
One of my two orders shows up with greyed out request cancellation. My second order shows up where I can still request cancellation. But both still are "processing" and have not been cancelled by HD. I would imagine cancelling the orders would be fast if they were planning on cancelling?
One of my two orders shows up with greyed out request cancellation. My second order shows up where I can still request cancellation. But both still are "processing" and have not been cancelled by HD. I would imagine cancelling the orders would be fast if they were planning on cancelling?
True, but since it was deal of the day and can't buy that size mattress anymore on site, I imagine that they would have cancelled them all by now. It's probably a single click of the button on their end.
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I ordered 1 yesterday while forgetting to apply the promo. Turned around and cancelled and ordered another with the promo code. They never cancelled my first one even though it was within the 45 min window.
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They aren't getting paid enough to care about your interpretation of a law or that you will never shop there again and how much you spend there. Trust this.
Should go without saying, but some of the posts here are pretty concerning...
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You can't even select the other bed sizes. The whole page is dead.
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HD reserves the the right to cancel on their end for likely any number of reasons.
Get over it
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