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Item 1 of 6
Item 1 of 6
expiredrkm1208 posted Nov 6, 2021 1:14 AM
128GB 11" Samsung Galaxy Tab S7 Tablet + Galaxy Buds2
$150
$800
81% off
w/ Qualifying Trade-In + Free S/Hat Samsung
Top Comments
https://web.archive.org/web/20211...870NDBA
Edit: Prepare for tears, y'all. This is going to be a mess.
Friendly advice: If you're interested in any of these tablets…just go buy them outright without the hoops & games. Samsung either has so much customer volume that they don't care about the complaints or they just flat-out don't care about their individual customers. Based on the many deals prior this year: a small percentage may score this, but there are a lot of variables working against you (1.They Cancel your initial order / 2. cancel your trade-in from a litany of arbitrary reasons and bill you the $350 TIV / 3. make you wait over the tight 2-week return window to verify/appraise your trade-in…just to name a few) and their call centres are HORRENDOUSLY DIFFICULT and time-intensive to deal with when there are issues. People have even had their money in limbo for weeks to months (without using CC chargeback) in hopes of getting their orders fulfilled amidst weeks of shipping delay after delay after delay…
Samsung Trade-in Program terms&conditions here: https://www.samsung.com/us/trade-...onditions/
Note: they mention they can even remotely disable your device (!!!) if they feel you haven't kept up your end of the deal with a proper trade-in.
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These tablets are not displayed, if yoy are lucky the store rep will go and check in the back.
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Trust…being on the phone with their customer service is HORRENDOUS…
And there are so many things that could happen in the interim. This all seems like such an elaborate waste of time.
> Other posters mentioned your trade-in can sit in limbo for weeks
> Even when they get to it they can deny you and you will be wrestling with them for approval
> You only have a 2 week window after you get the device
> On top of all these…they can still cancel your order.
This seems like a HUGE mess. I'm going to say possible a 60% success rate on this deal, and the rest will be left in the torment that is Samsung CS as was with every single instance of this deal this year.
I wasn't going to wait an hour in that line, so maybe I'll try again later. Maybe monday when everyone is supposed to be working, or maybe I'll just cancel the order and not roll the dice with the trade in that seems flaky from all the posts here.
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