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Item 1 of 6
Item 1 of 6
expiredrkm1208 posted Nov 6, 2021 1:14 AM
128GB 11" Samsung Galaxy Tab S7 Tablet + Galaxy Buds2
$150
$800
81% off
w/ Qualifying Trade-In + Free S/Hat Samsung
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https://web.archive.org/web/20211...870NDBA
Edit: Prepare for tears, y'all. This is going to be a mess.
Friendly advice: If you're interested in any of these tablets…just go buy them outright without the hoops & games. Samsung either has so much customer volume that they don't care about the complaints or they just flat-out don't care about their individual customers. Based on the many deals prior this year: a small percentage may score this, but there are a lot of variables working against you (1.They Cancel your initial order / 2. cancel your trade-in from a litany of arbitrary reasons and bill you the $350 TIV / 3. make you wait over the tight 2-week return window to verify/appraise your trade-in…just to name a few) and their call centres are HORRENDOUSLY DIFFICULT and time-intensive to deal with when there are issues. People have even had their money in limbo for weeks to months (without using CC chargeback) in hopes of getting their orders fulfilled amidst weeks of shipping delay after delay after delay…
Samsung Trade-in Program terms&conditions here: https://www.samsung.com/us/trade-...onditions/
Note: they mention they can even remotely disable your device (!!!) if they feel you haven't kept up your end of the deal with a proper trade-in.
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4.5K Comments
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I also had a CS tell me via chat that any LG tablet was eligible. I'm also trading in a T-Mobile tablet from about 5 years ago.
Of course, all the CS reps may be grossly misinformed, but you'd think Samsung would have caught on to this problem by now. I know it's only been about 18 hours or so, but Samsung is a huge organization.
1:52 PM
As it is taking longer than expected please allow me 2 more minutes to check and assist you right away.
1:53 PM
okay
1:57 PM
Thank you for staying connected.
1:57 PM
I really appreciate your valuable time and patience.
1:58 PM
Is Lenovo Smart Tab M 8 eligible for Trade in ?
1:58 PM
Yes, you can go ahead and send your trade-in device.
1:59 PM
So, please be rest assured you're in safe hands of Samsung always.
1:59 PM
Thank You
1:59 PM
https://order-help.us.samsung
Attachment 10764886
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Same here. Losing hope. Others that placed order later got pickup or shipping. I ordered last night and still Order says processing. Chatted with a rep and he said i will soon get confirmation email so we will see.
Edit
Items picked up at Best Buy stores, orders should be returned to a Best Buy store within 15 days.
https://order-help.us.samsung
Edit: Nevermind, just saw that Samsung won't honor changes to the trade-in device. Too bad.
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