Anybody in the same boat as me? I could never complete the transaction because the payment was not going thru. In the process of trying, I had used my PayPal account as well as 2 CCs. Now I have $$$s of pending charges across the 3 payment methods.
One of my orders via PayPal got the same situation like you.
So I chatted with CS and he said he found my order# via PayPal in the system and asked me to wait for "up to 24 hours for the confirmation email" and "up to 72 hours for the gift card code."
He also said, contact again if I will not get the confirmation email by tomorrow.
FYI, you can see invoice ID regarding your GS order in your PayPal dashboard and that's the order #.
Update: I received the gift card code email, but didn't received the confirmation email.
Thanks for the info! Turns out the order did go through, it showed up in my account an hour or so later. The problem is I am not receiving any emails from gamestop. Not when I opened the account, not for orders, not for security codes. I google host and have no issues with anything else. Some weird delivery issues...Gonna have to figure out how to change the email..
Every time I try to buy a gift card from GameStop I get an error message about my payment method no matter which payment method I use. Which is why I was surprised earlier, after trying Apple Pay, when I got a confirmation email. Followed just recently with a cancellation email.
Your order was showing $75 and not $45 at checkout, correct? If so, it seems like the deal had already ended by the time you placed the order. Previously, it showed $45 for three gift cards.
I hope it goes well for you,
Tofu Vic
Fyi, I had reached out to chat right after my order, saying that I expected the charge to be $15 a card and not $25, and asked them to cancel the order if they could not adjust the price.. I just got $30 refunded to my paypal.
Ugggh I still haven't been refunded my $30. This time I called they refused to issue partial refund for overcharge. Just sent email to care@gamestop dot com. Will do chargeback if doesn't get resolved soon.
Ugggh I still haven't been refunded my $30. This time I called they refused to issue partial refund for overcharge. Just sent email to care@gamestop dot com. Will do chargeback if doesn't get resolved soon.
Just filed a chargeback with paypal for $30. 2 phone calls and email with no response.
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.. got 3.
Edit: they refunded 2 of them , I only got 1.
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So I chatted with CS and he said he found my order# via PayPal in the system and asked me to wait for "up to 24 hours for the confirmation email" and "up to 72 hours for the gift card code."
He also said, contact again if I will not get the confirmation email by tomorrow.
FYI, you can see invoice ID regarding your GS order in your PayPal dashboard and that's the order #.
Update: I received the gift card code email, but didn't received the confirmation email.
I got an Uber deal email a few days ago $25 dollars off any order I practically got my meal free
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Same here. Final count
redeemed $300 for $180!
I hope it goes well for you,
Tofu Vic
Fyi, I had reached out to chat right after my order, saying that I expected the charge to be $15 a card and not $25, and asked them to cancel the order if they could not adjust the price.. I just got $30 refunded to my paypal.
I did. But I sent them a msg within 5 mins of placing the order.
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