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FLIR Scion OTM230 1.9x 18mm Lens Thermal Imaging Monocular Expired

$800
$2,795.00
+ Free Shipping
+65 Deal Score
106,667 Views
Adorama has select FLIR Scion Thermal Imaging Monoculars on sale listed below. Shipping is free.

Thanks to Community Member WooHoo2You for sharing this deal.

Available: Key Features:
  • Resolution: 1280x960
  • Onboard Video and Image Recording
  • Redesigned User Interface featuring picture-in-picture zoom, video recording, and GPS
  • Trusted Thermal Detection
  • IP67-rated housing

Original Post

Written by
Edited February 5, 2022 at 02:13 PM by
This seems like a crazy low price for a name brand thermal imaging monocular. According to Adorama regular price is $3795 but these go online for $2500 - $2800 on a normal day.

https://www.adorama.com/flptm336.html OOS

Amazon has for the same price when you pick Adorama as the seller:

https://www.amazon.com/FLIR-Scion...B07NF43BSD Expired

Edit: Also some other models discounted pretty heavily:

FLIR Scion OTM136 $799:
https://www.adorama.com/flrtm136.html OOS

FLIR Scion OTM230 $799:
https://www.adorama.com/flrtm230.html >$799.99

FLIR Scion OTM130 $599:
https://www.adorama.com/flrtm130.html OOS
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
Deal
Score
+65
106,667 Views
$800
$2,795.00

Community Wiki

Last Edited by nofreelunch February 5, 2022 at 08:07 PM
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Note - Field of view information
These thermal viewers have a limited field of view that buyers should consider.
Examples:
OTM 130/136, Horizontal field of view: 16°, View at 20ft: ~2.8 ft, View at 300ft: ~42ft.
OTM 230/236, Horizontal field of view: 12°, View at 20ft: ~2.1 ft, View at 300ft: ~31ft.

To consider the detect/identification distance of thermal signatures (human, animal, car), divide view field size by 320 (horizontal pixels of sensor) to estimate how many ft/inches each pixel would represent at that distance. For example, the OTM 136 would barely see a squirrel at 300ft, due to each pixel being 1.5" of length, and you would not recognize it as a squirrel.

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Featured Comments

I agree, very priced
Never had problems with them before... they go downhill recently?
not a mistake, they've been selling them on ebay at these prices last 3 weeks.

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Joined Feb 2010
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> bubble2 18,498 Posts
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Binar
02-15-2022 at 12:46 PM.
02-15-2022 at 12:46 PM.
Quote from TenderGuitar909 :
So I have to ask a question to help clear the air. If you were truly unaware of the issue or unit status as being used how do you explain the price blowout? These items were on a limited sale then went back to normal prices and still showed inventory. My true feeling is you got caught in the act of trying to offload used items that you clearly paid less for and now are just playing damage control.
ya they were not expecting all or most to be purchased by the same group and the group to share what they received. What you going to do about it?
I'm glad he/she/they posted here because I hope they just FULLY refund me without any hassle so I can move on.
You want to fight them go ahead. Law is on your side but you are too small . I have bigger fish to catch
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TenderGuitar909
02-15-2022 at 01:43 PM.
02-15-2022 at 01:43 PM.
What am I going to do about it - Just not deal with them anymore that's about all I can do. Hopefully everyone get's their money back.
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Joined Jan 2007
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> bubble2 88 Posts
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This is an official merchant account for customer service.
AdoramaCS
02-15-2022 at 02:26 PM.
02-15-2022 at 02:26 PM.
Quote from TenderGuitar909 :
So I have to ask a question to help clear the air. If you were truly unaware of the issue or unit status as being used how do you explain the price blowout? These items were on a limited sale then went back to normal prices and still showed inventory. My true feeling is you got caught in the act of trying to offload used items that you clearly paid less for and now are just playing damage control.
Quote from Binar :
ya they were not expecting all or most to be purchased by the same group and the group to share what they received. What you going to do about it?
I'm glad he/she/they posted here because I hope they just FULLY refund me without any hassle so I can move on.
You want to fight them go ahead. Law is on your side but you are too small . I have bigger fish to catch
We understand why you might think this way, and we can't really blame you, but we know how important the Slickdeals community is and would never try to pull this.

We have a merchant team that is always negotiating promos with our vendors for new products. If something is refurbished or open box we always clearly state it on the product page.

Right now we have a lot of the same questions as you and will do what we can to make it right for everyone.

- Adorama
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> bubble2 47 Posts
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dealmaker123
02-15-2022 at 04:02 PM.
02-15-2022 at 04:02 PM.
Can anyone provide any legit unboxing videos of these units? I have no clue what 'official' packaging should look like.
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TenderGuitar909
02-15-2022 at 04:47 PM.
02-15-2022 at 04:47 PM.
Quote from Adorama :
We understand why you might think this way, and we can't really blame you, but we know how important the Slickdeals community is and would never try to pull this.

We have a merchant team that is always negotiating promos with our vendors for new products. If something is refurbished or open box we always clearly state it on the product page.

Right now we have a lot of the same questions as you and will do what we can to make it right for everyone.

- Adorama
Sounds like you intend to swap out with new stock which would be the appropriate thing to do. Were these a direct purchase from Flir or a 3rd party vendor/ distributor. If direct from Flir that would say alot about them as a company. Really looking forward to an update.

Since your researching the issue you may want to look into some of the pictures that look like they are in a lab of some sort. I wonder if any of those pictures have GPS location data to help fine-tune the mystery. If bought through a 3rd party vendor its anybody's guess but that location data may give you clues.
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> bubble2 18,498 Posts
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Binar
02-15-2022 at 05:30 PM.
02-15-2022 at 05:30 PM.
Quote from TenderGuitar909 :
Sounds like you intend to swap out with new stock which would be the appropriate thing to do. Were these a direct purchase from Flir or a 3rd party vendor/ distributor. If direct from Flir that would say alot about them as a company. Really looking forward to an update.

Since your researching the issue you may want to look into some of the pictures that look like they are in a lab of some sort. I wonder if any of those pictures have GPS location data to help fine-tune the mystery. If bought through a 3rd party vendor its anybody's guess but that location data may give you clues.
at least yours powered up...mines did not
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TenderGuitar909
02-15-2022 at 06:07 PM.
02-15-2022 at 06:07 PM.
Quote from Binar :
at least yours powered up...mines did not
Agreed mine does work somewhat. I just have to decide if I keep it with the current issues. If mine did not work at all it would be an easy choice but at the price I may just deal with the issues. Hopefully they come through for people like you who got a truly non functioning device.
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Jdjones298
02-16-2022 at 08:45 PM.
02-16-2022 at 08:45 PM.
I have audio, screenshots, and now this thread response where Adorama has adamantly directed the blame at Flir. Anyone looking at the entire picture here and all the facts can clearly see this was undeniably done intentionally by Adorama. Some here stated "you're too small"… maybe your right, I disagree though. But when this makes it way to Flir and they see Adorama trying to blame their company and publicly drag their company name online… oh man what a field day they'll have. They sir, are not "too small".
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Jdjones298
02-16-2022 at 08:57 PM.
02-16-2022 at 08:57 PM.
My email to FLIR's corporate office. I'll keep you updated on the response:

Hi there. I just wanted to reach out to you in good faith over a recent "FLIR" debacle. Is your company aware that a business by the name of Adorama, recently ran a HUGE (80% off) sale on your Scion series monoculars, and then sent 100's of consumers used/refurbished/defective units after marketing them as factory new? There has been many complaints issued to the BBB, FTC, and New York State Attorney General. I ask this because the company is continuing to place blame on FLIR and is accepting zero responsibility. They have stated on phone calls, emails, and now on a public message board where many people are complaining, that FLIR is the culprit. If FLIR is not guilty and not involved, I would think they would be very upset to know that their company name is being drug through the mud by a shady vendor. Please respond back when you're able. Thank you in advance.
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Joined Feb 2010
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> bubble2 18,498 Posts
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Binar
02-17-2022 at 07:11 AM.
02-17-2022 at 07:11 AM.
They got my return today. Let's see how they process the refund and not pull some crap like refund as store credit or partial refund because of restocking fee. Hopefully internally they let their return departament know of the issue and they wont try to antagonize their customers even more. ..I dont have any hope for any remedy .
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marzxbarz
02-17-2022 at 08:31 AM.
02-17-2022 at 08:31 AM.
Quote from Binar :
They got my return today. Let's see how they process the refund and not pull some crap like refund as store credit or partial refund because of restocking fee. Hopefully internally they let their return departament know of the issue and they wont try to antagonize their customers even more. ..I dont have any hope for any remedy .

If it gives you peace of mind, they received my return yesterday and issued a full refund this morning. No additional questions or followups. Very painless, all things considered.
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Binar
02-17-2022 at 09:14 AM.
02-17-2022 at 09:14 AM.
Quote from marzxbarz :
If it gives you peace of mind, they received my return yesterday and issued a full refund this morning. No additional questions or followups. Very painless, all things considered.
thank you..hopefully i'll have the same experience to share
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Joined Feb 2010
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> bubble2 18,498 Posts
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Binar
02-17-2022 at 11:05 AM.
02-17-2022 at 11:05 AM.
oik got my refund in full

So long Adorama. Last time i dealt with you before this fiasco was 2016 , after this I dont think I'll purchase from you again. I was never your customer to begin with but I'll make sure I'll share what happened with some of your loyal customers
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> bubble2 128 Posts
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notr1
02-18-2022 at 07:21 AM.
02-18-2022 at 07:21 AM.
Quote from Adorama :
We are terribly sorry about this error. We did not know these units were anything other than brand new and are trying to fix this with FLIR. We will update this thread if we can get new, replacement units. If you don't want to wait, please send an email to [email protected] with your order number and we will issue a prepaid return label and full refund once the product is received at our warehouse.

- Adorama
Adorama, can you give us an update? Will you be receiving new replacement units? If so, what is the estimated timeframe?
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Jdjones298
02-18-2022 at 10:07 AM.
02-18-2022 at 10:07 AM.
You guys aren't gonna believe this… FLIR responded to my email and said it was their fault. They claim to have accidentally mixed up new stock and refurbished stock and then sent the refurbished stock to Adorama. I have to be a man here and eat crow. After all this, it's not Adormas fault. I would've lost any bet you would've made me that it was definitely Adoramas fault. What an ass I look like. Doesn't change our outcome but still. I felt it was right to get on here and set the record straight. Holy hell man. I have a lot of work to do unwinding all my complaints and whatnot. I'm gonna go disappear for a while. Hate this happened to all of us.
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