Original Post
Written by
Edited February 5, 2022
at 02:13 PM
by
This seems like a crazy low price for a name brand thermal imaging monocular. According to Adorama regular price is $3795 but these go online for $2500 - $2800 on a normal day.
https://www.adorama.com/flptm336.html OOS
Amazon has for the same price when you pick Adorama as the seller:
https://www.amazon.com/FLIR-Scion...B07NF43BSD Expired
Edit: Also some other models discounted pretty heavily:
FLIR Scion OTM136 $799:
https://www.adorama.com/flrtm136.html OOS
FLIR Scion OTM230 $799:
https://www.adorama.com/flrtm230.html >$799.99
FLIR Scion OTM130 $599:
https://www.adorama.com/flrtm130.html OOS
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So long Adorama. Last time i dealt with you before this fiasco was 2016 , after this I dont think I'll purchase from you again. I was never your customer to begin with but I'll make sure I'll share what happened with some of your loyal customers
Hi everyone,
Please see the attached letter from FLIR. All I've done is redact the buyer's name. If you have any further questions, please direct them to [email protected]. I hope everyone can accept our sincerest apologies for this error.
-Adorama
-Adorama
You dont discount 75% off in demand items... you know more about pricing than me. Someone knew the batch was used/defective and it was either FLIR , FLIR & you or only you.
Someone did complain and NY AG office or FTC got involved or you wouldnt have bothered to come to justify it
Again 75% fire sale lasted as long as the bad stock was available. Now the price is reverted because whatever it's left are brand new units. Funny earlier in thread buyers even said FLIR doesnt even want to look at their lenses after they asked for serial
You are responsible for what you sell on your site..Amazon was investigated for fakes sold by 3rd party, Bestbuy for exactly what you just did by marking new some returned/opened /used items, Alibaba for fakes sold by 3rd parties etc. You can demand the manufacturer to replace all orders with brand new unit or not sell their products anymore if they truly did it without you knowing (again 75% off lasted long enough for this bad batch to sell). Where are they going to go and sell their gear? To opticsplanet that has a subpar site and no traffic?
Hi notr1, please see attached letter from FLIR that explains what happened. If we are able to get replacements we will let you know.
Hi Jdjones298, thank you for replying. Either way we are sorry for this inconvenience and hope to make it right for everyone.
Hi everyone,
Please see the attached letter from FLIR. All I've done is redact the buyer's name. If you have any further questions, please direct them to [email protected]. I hope everyone can accept our sincerest apologies for this error.
-Adorama
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If FLIR doesn't have any new stock to replace my OTM236, I'd accept a substitution of a OTM266 Or OTM366 😀
If FLIR doesn't have any new stock to replace my OTM236, I'd accept a substitution of a OTM266 Or OTM366
I bought the OTM 236 at 67% off through Amazon and received a B stock unit when I thought I was buying brand new. Lots of bizarre issues with it and I luckily came back to this thread to see if anyone was experiencing issues. Really glad I did and returned it immediately.
My experience was similar to others and I received my refund 3 days ago. I am going to reach out to FLIR and find out what they will be doing to make this "right" for customers that returned the products. In my opinion, if FLIR is going to issue the letter of apology, they should do something for the customers since you can buy directly from them. The same should occur with Adorama, again if they sold the unit, then they should do something for the customers.
This is easy for Adorama and FLIR to fix. They simply need customers to show they previously bought one of the defective cameras, and either returned it or kept it and now want what they originally thought they bought. We all have that proof in our invoices/emails. Then they arrange for the deal the customer originally purchased.
If FLIR or Adorama does not make this happen, then this means there was no accident, this was intentional and as many people as possible should be notified as possible. I will reach out to FLIR this week and find out what they are willing to do.
On a separate tangent, there is at least one reddit thread (r/gundeals) that had the adorama FLIR sale listed. I posted in there to let them know they should be aware of the issue, referenced this thread and consider returning the product if they are still able to do so.
Adorama wanted me to send the unit back in to them - and they will replace the defective unit with new stock WHEN they receive new stock from FLIR.
That is all well and good, but before I send the unit back in to Adorama - I want a guarantee that I will get a REPLACEMENT ---- not a REFUND!
What are you all doing?
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