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RECALL: Best Buy Recalls Insignia™ Air Fryers and Air Fryer Ovens Due to Fire and Burn Hazards
April 21, 2022 at
02:09 PM
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Home & Home Improvement
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Last Edited by rachaelm | Staff April 21, 2022 at 02:37 PM
Summary
Name of Product:
Insignia Air Fryers and Air Fryer Ovens
Hazard:
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
Remedy:
Refund
Recall Date:
April 21, 2022
Units:
About 635,000 (In addition, 137,000 in Canada)
Consumer Contact:
Consumers can register online at http://www.insigniaair
Recall Details
Description:
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, model numbers NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1 and NS-AFO6DSS1 sold by Best Buy. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Remedy:
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Incidents/Injuries:
Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child's leg.
Sold At:
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com and www.google.com from November 2018 through February 2022 for between $30 and $150.
Importer(s):
Best Buy Purchasing LLC, of Richfield, Minnesota
Manufactured In:
China
Recall number:
22-125
SOURCE:
https://www.cpsc.gov/Recalls/2022...rn-Hazards
Name of Product:
Insignia Air Fryers and Air Fryer Ovens
Hazard:
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
Remedy:
Refund
Recall Date:
April 21, 2022
Units:
About 635,000 (In addition, 137,000 in Canada)
Consumer Contact:
Consumers can register online at http://www.insigniaair
Recall Details
Description:
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, model numbers NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1 and NS-AFO6DSS1 sold by Best Buy. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Remedy:
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Incidents/Injuries:
Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child's leg.
Sold At:
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com and www.google.com from November 2018 through February 2022 for between $30 and $150.
Importer(s):
Best Buy Purchasing LLC, of Richfield, Minnesota
Manufactured In:
China
Recall number:
22-125
SOURCE:
https://www.cpsc.gov/Recalls/2022...rn-Hazards
Community Wiki
Last Edited by c2nah777
July 25, 2022
at
04:43 PM
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137 Comments
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I don't see why they can't just refund it if they see a valid order in your account? Make you acknowledge the safety issue and agree to throw it out or something, it feels like the inconvenience is more to make you not participate than getting rid of the problem fryers.
April, 2022
SAFETY RECALL
Dear Customer,
Nothing is more important than our customers' safety, which is why Best Buy has voluntarily recalled certain models of Insignia air fryers and air fryer ovens in cooperation with the U.S. Consumer Product Safety Commission. The reason for the voluntary recall is that these specific models of air fryers and air fryer ovens can overheat, posing a potential fire and burn hazard. Our records indicate that you may have purchased an Insignia air fryer or air fryer oven that is affected by the recall.
This voluntary recall involves the following model numbers:
Air Fryers: NS‑AF32DBK9, NS‑AF32MBK9, NS‑AF50MBK9, NS‑AF53DSS0, NS‑AF53MSS0, and NS‑AF55DBK9
Air Fryer Ovens: NS‑AFO6DBK1 and NS‑AFO6DSS1
The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts. The brand name INSIGNIA is on the top or front of each unit, which have plastic or plastic and stainless-steel bodies in black and stainless-steel finishes, as shown in the photos below. The air fryers and air fryer ovens were sold between November 2018 and February 2022 for $29.99 to $149.99.
A rating label on the underside of each unit identifies the brand INSIGNIA and the model number, as shown in the photos below.
Please immediately stop using your recalled air fryer or air fryer oven and contact Best Buy to return the product for a refund in the form of a credit for use at Best Buy stores or on BestBuy.com.
You can register for a refund online at http://www.insigniaair
If you purchased the air fryer or air fryer oven and gave it to someone else, please either forward this notice to that person or provide them with the registration website URL, http://www.insigniaair
Thank you for your understanding and cooperation.
Sincerely,
Best Buy
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I have the same one. It's not listed, the older model probably just looks the same.
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if anyone reads specifically what the flaw was, i'd really like to know what it was.
my guess is fires are cause by stupid people loading it up or running it too long.
I hear that. Our family has used the same one every day for 2 years with no issues. I guess I'll take the refund and get a new one… which will probably still cost as much as I paid the first time for the difference in updated price.
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