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RECALL: Best Buy Recalls Insignia™ Air Fryers and Air Fryer Ovens Due to Fire and Burn Hazards
April 21, 2022 at
02:09 PM
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Home & Home Improvement
(8)
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Last Edited by rachaelm | Staff April 21, 2022 at 02:37 PM
Summary
Name of Product:
Insignia Air Fryers and Air Fryer Ovens
Hazard:
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
Remedy:
Refund
Recall Date:
April 21, 2022
Units:
About 635,000 (In addition, 137,000 in Canada)
Consumer Contact:
Consumers can register online at http://www.insigniaair
Recall Details
Description:
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, model numbers NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1 and NS-AFO6DSS1 sold by Best Buy. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Remedy:
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Incidents/Injuries:
Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child's leg.
Sold At:
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com and www.google.com from November 2018 through February 2022 for between $30 and $150.
Importer(s):
Best Buy Purchasing LLC, of Richfield, Minnesota
Manufactured In:
China
Recall number:
22-125
SOURCE:
https://www.cpsc.gov/Recalls/2022...rn-Hazards
Name of Product:
Insignia Air Fryers and Air Fryer Ovens
Hazard:
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
Remedy:
Refund
Recall Date:
April 21, 2022
Units:
About 635,000 (In addition, 137,000 in Canada)
Consumer Contact:
Consumers can register online at http://www.insigniaair
Recall Details
Description:
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, model numbers NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1 and NS-AFO6DSS1 sold by Best Buy. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit identifies the brand INSIGNIA and the model number.
The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Remedy:
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Incidents/Injuries:
Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child's leg.
Sold At:
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com and www.google.com from November 2018 through February 2022 for between $30 and $150.
Importer(s):
Best Buy Purchasing LLC, of Richfield, Minnesota
Manufactured In:
China
Recall number:
22-125
SOURCE:
https://www.cpsc.gov/Recalls/2022...rn-Hazards
Community Wiki
Last Edited by c2nah777
July 25, 2022
at
04:43 PM
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137 Comments
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Any other reports of fires or other dangers with these? Asking because I sent my nephew the same model I have and he decided to keep his. Anyone else still waiting for the gift card? It seems they were sending them out in batches once a week - encouraging as I bet they had a ton of them returned.
Any other reports of fires or other dangers with these? Asking because I sent my nephew the same model I have and he decided to keep his. Anyone else still waiting for the gift card? It seems they were sending them out in batches once a week - encouraging as I bet they had a ton of them returned.
I would highly recommend the nephew do the return as they've changed the process so it's very quick now.
I held onto mine because it was used multiple times a day, from soft boiled eggs to casseroles. I stopped using it when one day it didn't turn itself off after the time ran out and it wouldn't respond to button presses. That was a very eye-opening experience!
Ignore the people who claim it's user error, it takes a lot of evidence for companies to decide to recall this many units... there's obviously something wrong with the parts used and I wouldn't risk bodily harm or property damage on anyone!