expired Posted by snowbelt • Jun 7, 2022
Jun 7, 2022 6:48 AM
Item 1 of 5
Item 1 of 5
expired Posted by snowbelt • Jun 7, 2022
Jun 7, 2022 6:48 AM
512GB Teamgroup AX2 3D NAND SATA 2.5" Internal Solid State Drive SSD
+ Free S/H$37
$60
38% offAmazon
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Buy the teamgroup on Amazon.
Fails after 10 months.
Buy another on Amazon, return the failed one.
That is the warranty. There is no serial number on the teamgroup box.
Teamgroup gets their broken item back. You get a new one. Win Win. And you continue to buy stuff from Amazon.
Fair is Fair.
It is a 37 dollar SSD drive and not a 2000 dollar laptop. You spend more more on GAS.
For some reason reputable companies have no problem doing so but if you like to pay 2-3x more for shipping than what you already paid for item, wait for months for it to get processed and returned to you and then cross your fingers that it doesn't fail again in a month or so then props to you and good luck, I just choose Samsung and WD for my needs instead and considering the price difference vs quality of support it makes it much more sense to me.
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P.S. and yes they tell you that shipping charges is your responsibility at which point considering the cost of international shipping it wouldn't be worth in many cases.
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Fair, but you should probably stop buying anything that doesn't come from a drive thru.
Faulting them because they're based in Taiwan is not okay.
For some reason reputable companies have no problem doing so but if you like to pay 2-3x more for shipping than what you already paid for item, wait for months for it to get processed and returned to you and then cross your fingers that it doesn't fail again in a month or so then props to you and good luck, I just choose Samsung and WD for my needs instead and considering the price difference vs quality of support it makes it much more sense to me.
For some reason reputable companies have no problem doing so but if you like to pay 2-3x more for shipping than what you already paid for item, wait for months for it to get processed and returned to you and then cross your fingers that it doesn't fail again in a month or so then props to you and good luck, I just choose Samsung and WD for my needs instead and considering the price difference vs quality of support it makes it much more sense to me.
It cuts down on people wanting to buy their products. Shitty warranties are worthless warranties.
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P.S. and yes they tell you that shipping charges is your responsibility at which point considering the cost of international shipping it wouldn't be worth in many cases.
Buy the teamgroup on Amazon.
Fails after 10 months.
Buy another on Amazon, return the failed one.
That is the warranty. There is no serial number on the teamgroup box.
Teamgroup gets their broken item back. You get a new one. Win Win. And you continue to buy stuff from Amazon.
Fair is Fair.
It is a 37 dollar SSD drive and not a 2000 dollar laptop. You spend more more on GAS.
Buy the teamgroup on Amazon.
Fails after 10 months.
Buy another on Amazon, return the failed one.
That is the warranty. There is no serial number on the teamgroup box.
Teamgroup gets their broken item back. You get a new one. Win Win. And you continue to buy stuff from Amazon.
Fair is Fair.
It is a 37 dollar SSD drive and not a 2000 dollar laptop. You spend more more on GAS.
Fair, but you should probably stop buying anything that doesn't come from a drive thru.
Faulting them because they're based in Taiwan is not okay.
i don't know if you are trying to make this into a race thing with your comment about it being not ok to hate a Taiwanese company, but your comment is dumb. no one hates Taiwanese companies because like 90% of the computer hardware we buy is made by Taiwanese companies, but all the other Taiwanese companies have RMA departments here in the US.
Fair, but you should probably stop buying anything that doesn't come from a drive thru.
Faulting them because they're based in Taiwan is not okay.
Seriously - do you have any idea how much International shipping costs? The issue is that they manage to get their products here to sell to us, but then expect that we are going to ship it to Taiwan for service, at a cost that at least equals what was paid, and could be far more than the cost of the item. That isn't "customer service" that's a BS warranty not worth the paper it's printed on.
The good news was that the RMA approval process was painless, it was done via e-mail
For some reason reputable companies have no problem doing so but if you like to pay 2-3x more for shipping than what you already paid for item, wait for months for it to get processed and returned to you and then cross your fingers that it doesn't fail again in a month or so then props to you and good luck, I just choose Samsung and WD for my needs instead and considering the price difference vs quality of support it makes it much more sense to me.
The good news was that getting the RMA approved was painless.
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For those faulting the international warranty service. You pay more for another brand, you are paying for the warranty as insurance. You'd be paying $10-20 for the very small chance that you won't have to buy a new drive entirely somewhere down the line.
Average failure rate is about 1% for SSDs, but you're paying an extra 20-30% for the domestic warranty. Either way, your data is fuct if your SSD fails, warranty or not. So why not just buy a new drive at a cheaper price (or an upgrade) in the future instead of spending more money now in case of failure for CONVENIENCE of replacement with same product (with no choice of upgrade).
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