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PSA - How to view all of your outstanding amazon returns for the past two months

3,720 10,661 July 14, 2022 at 10:22 AM in Other Get Amazon coupons
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I thought I would share this link for checking your outstanding Amazon returns as they keep burying it deeper and deeper for some reason. This is useful if you have several returns and want to check their status quickly. Otherwise, you need to go through each order one by one, and that can be a pain, if you have many orders.

Enjoy!

https://www.amazon.com/spr/return...eturns_ref
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Joined Jun 2014
L10: Grand Master
> bubble2 6,792 Posts
ToolDeals
07-18-2022 at 01:09 PM.
07-18-2022 at 01:09 PM.
Quote from Abstracted :
If the seller is a company other than Amazon, and Amazon is the shipper, the seller is using "FBA", AKA Fulfilled By Amazon.

FBA sellers account for most things sold on Amazon.

FBA fees are charged to the seller by Amazon even if the item is returned. And disposal fees are added to that, if the item isn't resalable. And, to add insult to injury, if a seller has too many returns, their "account health" can suffer which can lead to eventual suspension.

Bottomline for buyers: Return your items packaged and unused like they were received, to save the seller at least a little bit of money.
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It all sounds like a business plan that needs to include the variables and costs for that sales platform.

And if you do a little research, about 97% of new sellers on Amazon are from China that is highly competitive. The same item may be selling under a dozen brand names, but don't forget that China can mail some packages from China with tracking, cheaper than I can mail same across town.

Now, if they choose to use FBA instead of a domestic fulfillment facility that the largest are located in NY and California, they better have their business model perfected that includes lossage. Because for certain, there is someone waiting to take their spot. Personally, I could not deal with the hustlers as a seller and prefer not to as a buyer. There are a lot of unethical morons in this world of almost 8 Billion people and they breed more of the same.

Nevertheless, I don't do the try on clothes thing, but seldom return anything and if I do, it was either grossly misrepresented, damaged or used. And those returns are cut down to almost nothing when sold AND shipped by Amazon.
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Joined Jun 2014
L10: Grand Master
> bubble2 6,792 Posts
ToolDeals
07-18-2022 at 01:21 PM.
07-18-2022 at 01:21 PM.
Quote from RelaxedMice9954 :
Glad someone is finally sticking up for union-busting trillion $ companies . 😆
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The problem with most Unions, including the millions that work for government, is that the lazy and worthless are often hired by preferential treatment and paid the same as the best that removes the incentive to do better. 'Everyone is equal' is Socialism/Marxism.

Unions were created for better working conditions, such as miners and better pay for the hard work and dangers imposed. Today, I have no idea why the millions in government and elsewhere need a union. If you are a quality employee, the employer will pay you more to keep you.

We are a union and non-union shop and we pay the best in the union a $100 more each week to keep them and they can take the truck home. That is how it works in a capitalist world.
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Joined Sep 2010
L8: Grand Teacher
> bubble2 3,189 Posts
548 Reputation
ak1802
07-18-2022 at 08:49 PM.
07-18-2022 at 08:49 PM.
Quote from MagentaMoon3841 :
I have at least 3 boxes of orders (individual or combined) per day. I do return at least 3 to 5 items out of 20 to 30 weekly purchases. That is the price to pay to maintain your double digit ranking on Amazon Hall of Fame! And I have never had any problem returning. There has been weeks, I bought 35 items and returned 20 of them. No question or headache ever.

Tell us about these hall of fame perks
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Joined Apr 2015
L2: Beginner
> bubble2 43 Posts
10 Reputation
jasonbjacobs
07-18-2022 at 09:28 PM.
07-18-2022 at 09:28 PM.
Quote from happygooddeal :
So treat Amazon like Zappos ? Got it.

Amazon owns Zappos.. lol
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Joined Dec 2017
New User
> bubble2 7 Posts
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scubasteve_17
07-19-2022 at 11:55 AM.
07-19-2022 at 11:55 AM.
Quote from ctbear :
Anyone else have returns with UPS numbers that aren't trackable and sit pending in your account for weeks even after they've been dropped off at UPS? Status: waiting for receipt of item before refund....they seem to be stuck at Amazon sorting

FYI

I've had an issue recently with two returns where I was informed of the process for their returns.

When you send and item back, whether it be via ups or even their own warehouse drop off (which is what I did), you are given an "advance" on your refund.

This means they will reverse the refund if the item never gets to its destination. I understand that policy if I never returned the item but in my case I did return it and still go charged.

So their current policy is to charge you for an item that has been handed over already to either them directly (which was my case) or to a 3rd Party responsible for returning it to them.

The only way I found out about this was because I noticed in my bank statements I was getting charged by amazon but couldn't recall ordering anything recently. Went back to look at my return status and it clearly said returned to amazon warehouse but still in transit to their return facility. Somehow it got lost in their possession but I got charged for it instead.

Spoke with their support team and got it corrected but this policy seems very flawed and hopefully wasn't designed to intentionally take money back from people who wouldn't notice after their refund came in the first time.

I requested that get investigated and changed but never got a response back from my escalation.
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Joined Nov 2018
L6: Expert
> bubble2 1,218 Posts
194 Reputation
b-t-1
07-19-2022 at 05:51 PM.
07-19-2022 at 05:51 PM.
Quote from smpjcu :
Ha! I love all the downvotes when you spitting facts. Lots of people don't know this is a possibility lmao

Also downvoted the thread bc it's stupid
I don't know a single person who has been banned from amazon for returns. I know a single amazon customer who got "the email" warning them that their returns were "excessive," but nothing more.
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Joined Nov 2018
L6: Expert
> bubble2 1,218 Posts
194 Reputation
b-t-1
07-19-2022 at 05:54 PM.
07-19-2022 at 05:54 PM.
Quote from scubasteve_17 :
FYI

I've had an issue recently with two returns where I was informed of the process for their returns.

When you send and item back, whether it be via ups or even their own warehouse drop off (which is what I did), you are given an "advance" on your refund.

This means they will reverse the refund if the item never gets to its destination. I understand that policy if I never returned the item but in my case I did return it and still go charged.

So their current policy is to charge you for an item that has been handed over already to either them directly (which was my case) or to a 3rd Party responsible for returning it to them.

The only way I found out about this was because I noticed in my bank statements I was getting charged by amazon but couldn't recall ordering anything recently. Went back to look at my return status and it clearly said returned to amazon warehouse but still in transit to their return facility. Somehow it got lost in their possession but I got charged for it instead.

Spoke with their support team and got it corrected but this policy seems very flawed and hopefully wasn't designed to intentionally take money back from people who wouldn't notice after their refund came in the first time.

I requested that get investigated and changed but never got a response back from my escalation.
I returned a defective countertop RO unit recently, and got an exchange. I dropped the item off at the local Kohl's, but it never tracked as returned...and is still that status. I contacted "customer service" more than once prior to return cut-off date and was assured I would not be charged/penalized. I finally did receive an email saying they got the return, about 7 weeks after the return was given to Kohl's, but online it STILL shows as return pending. I kept the Kohl's return label until I got that amazon email.

They've got some "problems" with their system.
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Joined Nov 2018
L6: Expert
> bubble2 1,218 Posts
194 Reputation
b-t-1
07-19-2022 at 05:56 PM.
07-19-2022 at 05:56 PM.
Quote from ten80 :
Because it is abuse.
Define this "abuse." "Free Returns" is offered on nearly every amazon sold item. If there is a limit, we have a right to know in advance, or it's false advertising (a crime in some jurisdictions).
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Joined Nov 2018
L6: Expert
> bubble2 1,218 Posts
194 Reputation
b-t-1
07-19-2022 at 05:59 PM.
07-19-2022 at 05:59 PM.
Quote from ctbear :
Anyone else have returns with UPS numbers that aren't trackable and sit pending in your account for weeks even after they've been dropped off at UPS? Status: waiting for receipt of item before refund....they seem to be stuck at Amazon sorting
I've had amazon orders in the last two years that have had a UPS tracking number but it ends up shipped via USPS Parcel Select, or vice-versa. NOT UPS Mail Innovations, with dual UPS and USPS tracking numbers, but USPS Parcel Select which is 100% Postal Service once amazon hands it off.
Reply
Joined Nov 2018
L6: Expert
> bubble2 1,218 Posts
194 Reputation
b-t-1
07-19-2022 at 06:03 PM.
07-19-2022 at 06:03 PM.
Quote from RelaxedMice9954 :
Glad someone is finally sticking up for union-busting trillion $ companies . 😆
When amazon ships breakable items in an envelope to save themselves money (they are really hurting, as we all know), amazon must expect some customers are going to insist on a replacement when it shows up smashed flat. I love that food is "non-returnable" and "non-exchangeable." Uh, no, you deliver it to me INTACT and in-date, or I'm going to insist on a replacement! amazon executives know most people are dumb and/or lazy, and will go no further when the online automated system tells them "not eligible for return."
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Joined Aug 2014
L3: Novice
> bubble2 120 Posts
22 Reputation
samxba
07-21-2022 at 07:04 AM.
07-21-2022 at 07:04 AM.
Quote from Visceral_Adam :
If you have prime, you can literally send back every single item you order that is shipped and sold by amazon and you will never get banned, never get denied refund, might even make money on credits over time. Anything else said here is a lie. Yes, if you use another seller or don't have prime, you won't get that treatment, oh no.
This is flat out wrong.

I had prime. My account was banned for too many returns. Which is ridiculous.

Had 3 returns in a Short space of time. They were bought to be used together. And another item was faulty.

I was someone spending hundreds per week on Amazon. Their loss.

Amazon can and will ban you. It appears to be random, and algorithm based. I was one of the chosen. There are many others just look it up.
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Joined Aug 2014
L3: Novice
> bubble2 108 Posts
46 Reputation
DiamondDog
07-22-2022 at 07:16 AM.
07-22-2022 at 07:16 AM.
Why are dummies defending Amazon from customer returns in a thread about tracking returns? Does a customer's ability to track their returns encourage fraud?

Why not ask why Amazon continues to make a horrendous UI, without any notice? Go lick Bezos's lizard skin boots more.
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