Walts TV via Walmartalso has
65" Samsung 4K Smart TV (2021 Model, QN65QN9DAAFXZA) on sale for
$1,198 (price shown in cart).
Shipping is free.
Walts TV has
65" Samsung 4K Smart TV (2021 Model, QN65QN9DAAFXZA) on sale for
$1,198 (price shown in cart).
Shipping is free.
Thanks to Community Member
CaptDank for finding this deal.
Specs:- Resolution: 3840x2160
- Refresh Rate: 120Hz
- HDR: HDR10, HDR10+, Hybrid Log Gamma
- Smart TV with Bixby Voice, Apps and Full Web Browser
- Ports:
- 4x HDMI
- 2x USB
- 1x Ethernet
- 1x RF Input
- 1x Digital Audio Out (Optical)
Leave a Comment
Top Comments
The tech said this is pretty much how Samsung does it. Keep in mind I'm taking a day off of work each time they want to attempt a repair with these trash tier panels. Samsung doesn't care about your time or how much you have to keep calling them back to coordinate between their main support team and the service center team because there's no communication between them at all. On top of the repairs, this has absorbed about 20-30 hours of my time (failure to communicate between teams, accidently cancelling or closing tickets out of nowhere, each time calling in to speak to a higher level team you still have to get through the hold times of the lower level teams first, never any callbacks, etc.). You are left to do all the leg work.
They will not exchange the TV if they have no inventory of the same model. Their policy states that they they can only exchange for the same model and that's after 2 repair attempts...except one problem, production of the model stops about half way through the model year, so once inventory runs out towards the end of the year, you won't qualify for a replacement and they won't give you the successor model either.
Then you have to hope and pray that they will give you a refund, which requires an investigation from a different team and takes even more time. This is the stage I'm at right now, I'm not even sure if I'll get one.
This entire "warranty" is beyond anything I've ever seen. This is an expensive TV and they treat you like a nobody, leaving you without a TV for months at a time. They simply do not care. I've never received any warranty support this poor from brands even like Hisense. It really has changed my opinion of Samsung as a brand.
80 Comments
Sign up for a Slickdeals account to remove this ad.
Thanks OP !!!!
EDIT: I looked up the specs on Costco.com and it looks the same to me.
It has some white spots across the screen. I called Samsung and sent them pictures and they are going to replace the panel under warranty
Based on what I understand that it is...the light reflectors in the panel...I am betting it got damaged in shipment
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank FriedSausage
It has some white spots across the screen. I called Samsung and sent them pictures and they are going to replace the panel under warranty
Based on what I understand that it is...the light reflectors in the panel...I am betting it got damaged in shipment
Its been a while since I had a panel replaced under Samsung warranty
The last time the warranty replacement panel had issues and then they just sent me a new television
The tech told me Samsung would only replace a panel once under warranty. If that panel failed they gave you a replacement TV
maybe things have changed?
Its been a while since I had a panel replaced under Samsung warranty
The last time the warranty replacement panel had issues and then they just sent me a new television
The tech told me Samsung would only replace a panel once under warranty. If that panel failed they gave you a replacement TV
maybe things have changed?
The tech said this is pretty much how Samsung does it. Keep in mind I'm taking a day off of work each time they want to attempt a repair with these trash tier panels. Samsung doesn't care about your time or how much you have to keep calling them back to coordinate between their main support team and the service center team because there's no communication between them at all. On top of the repairs, this has absorbed about 20-30 hours of my time (failure to communicate between teams, accidently cancelling or closing tickets out of nowhere, each time calling in to speak to a higher level team you still have to get through the hold times of the lower level teams first, never any callbacks, etc.). You are left to do all the leg work.
They will not exchange the TV if they have no inventory of the same model. Their policy states that they they can only exchange for the same model and that's after 2 repair attempts...except one problem, production of the model stops about half way through the model year, so once inventory runs out towards the end of the year, you won't qualify for a replacement and they won't give you the successor model either.
Then you have to hope and pray that they will give you a refund, which requires an investigation from a different team and takes even more time. This is the stage I'm at right now, I'm not even sure if I'll get one.
This entire "warranty" is beyond anything I've ever seen. This is an expensive TV and they treat you like a nobody, leaving you without a TV for months at a time. They simply do not care. I've never received any warranty support this poor from brands even like Hisense. It really has changed my opinion of Samsung as a brand.
The tech said this is pretty much how Samsung does it. Keep in mind I'm taking a day off of work each time they want to attempt a repair with these trash tier panels. Samsung doesn't care about your time or how much you have to keep calling them back to coordinate between their main support team and the service center team because there's no communication between them at all. On top of the repairs, this has absorbed about 20-30 hours of my time (failure to communicate between teams, accidently cancelling or closing tickets out of nowhere, each time calling in to speak to a higher level team you still have to get through the hold times of the lower level teams first, never any callbacks, etc.). You are left to do all the leg work.
They will not exchange the TV if they have no inventory of the same model. Their policy states that they they can only exchange for the same model and that's after 2 repair attempts...except one problem, production of the model stops about half way through the model year, so once inventory runs out towards the end of the year, you won't qualify for a replacement and they won't give you the successor model either.
Then you have to hope and pray that they will give you a refund, which requires an investigation from a different team and takes even more time. This is the stage I'm at right now, I'm not even sure if I'll get one.
This entire "warranty" is beyond anything I've ever seen. This is an expensive TV and they treat you like a nobody, leaving you without a TV for months at a time. They simply do not care. I've never received any warranty support this poor from brands even like Hisense. It really has changed my opinion of Samsung as a brand.
In the last 10-12 years Samsung has replaced 3 televisions under warranty with essentially the next model year replacement product
The last one being a F7100 that died that they gave me a KS8000 replacement due to replacement parets not being available
Years earlier with a Samsung plasma Tv they did the same thing. The panel was replaced once and when it had a line through it they gave me a new television
Sign up for a Slickdeals account to remove this ad.
https://www.samsung.com/us/televi...q80baf
Leave a Comment