For people trying to do the Mail-In option and getting the "Error occured call 800-SAMSUNG" error.
I was also getting the error for the Mail-in option.
What I did to make it work:
- Sign into Samsung.com before going to the page.
- Go to: https://www.samsung.com/us/support/service/
- Click "Start Repair"
- This should list your products tied to your account. Choose the phone you want to send in. "Request Service".
​- Then do the rest normally. This way it worked!!
expiredtripredagus posted Sep 12, 2022 01:41 PM
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expiredtripredagus posted Sep 12, 2022 01:41 PM
Samsung Cracked Screen Repair for Galaxy S9 or Galaxy Note 9 or Newer Phones
(Valid through 9/26/2022)$100
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Wait 30 days then file a claim.
50$ repair fee front glass or cameras
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2022 3rd promo was 9/12/22 to 9/26/22 for $100.
2022 2nd promo was ended on 6/27/22 for $50.
2022 1st promo was ended on 3/28/22 for $100.
2021 2nd promo 10/25/21 - 11/01/11 for $100
2021 1st promo 9/13/21 - 9/26/21 for $100
You shall see them on the receipt when they return it back to you. It will list all the parts they did.
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Wait 30 days then file a claim.
50$ repair fee front glass or cameras
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