For people trying to do the Mail-In option and getting the "Error occured call 800-SAMSUNG" error.
I was also getting the error for the Mail-in option.
What I did to make it work:
- Sign into Samsung.com before going to the page.
- Go to: https://www.samsung.com/us/support/service/
- Click "Start Repair"
- This should list your products tied to your account. Choose the phone you want to send in. "Request Service".
- Then do the rest normally. This way it worked!!
expiredtripredagus posted Sep 12, 2022 01:41 PM
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expiredtripredagus posted Sep 12, 2022 01:41 PM
Samsung Cracked Screen Repair for Galaxy S9 or Galaxy Note 9 or Newer Phones
(Valid through 9/26/2022)$100
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Wait 30 days then file a claim.
50$ repair fee front glass or cameras
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Edit: for context, i hadn't heard of the samsung bsod until it happened. really weird issue...
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