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BestBuy delivered 75inch TV with bad screen, options?

102 14 November 26, 2022 at 11:13 AM in Tech & Electronics (5)
Hi,
I just got my Hisense - 75" Class A6 Series LED 4K delivered; hooked up the stand and powered it up only to see a screen that looks damaged.

Is there any advice on how to handle this? Obviously we were very careful while handling TV to affix the legs but looking for best ways to take this forward so it is quick and painless. Kids were so looking forward to it Frown

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Joined Nov 2006
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> bubble2 8,339 Posts
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LC2
12-04-2022 at 02:01 AM.
12-04-2022 at 02:01 AM.
Quote from agp_dang :
Ha, thank you! I did indeed order this (by keeping an eye on SD, of course). Sad that delivery wasn't available, so I opted for pick up and then I discovered the 75inch TV won't fit in my SUV and went to the store to have it converted to delivery and I'm waiting for that to be processed. Maybe I am destined to not get TV this year? shake head
We're all rooting for you! woot
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Joined Jul 2009
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> bubble2 102 Posts
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Original Poster
agp_dang
12-04-2022 at 06:42 PM.
12-04-2022 at 06:42 PM.
Quote from LC2 :
We're all rooting for you!
I was told that the order cannot be converted to free delivery, because this is a special Black Friday deal that I'll need to arrange pick up for myself. Frown
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Joined Nov 2006
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> bubble2 8,339 Posts
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LC2
12-04-2022 at 06:54 PM.
12-04-2022 at 06:54 PM.
Quote from agp_dang :
I was told that the order cannot be converted to free delivery, because this is a special Black Friday deal that I'll need to arrange pick up for myself. Frown
What about a U-haul rental to fetch it? It only costs $20 maybe for a small one.
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Joined Jul 2009
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> bubble2 102 Posts
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agp_dang
12-04-2022 at 09:18 PM.
12-04-2022 at 09:18 PM.
Quote from LC2 :
What about a U-haul rental to fetch it? It only costs $20 maybe for a small one.
Thank you. That is exactly what I might end up doing.
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> bubble2 102 Posts
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Original Poster
agp_dang
12-11-2022 at 03:48 AM.
12-11-2022 at 03:48 AM.
SUCCESS!

Finally rented a u-haul and got the TV and the TCL 75 is beautiful! Kids saw their first holiday season movie on the TV and _LOVED_ it.

Fairly impressed with BestBuy taking away the first dead TV very painlessly and then also having the TCL 75" in stock for an impressively low price that I could snag.

Thank you for the support/advise here, folks!
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acesmuzic | Staff
12-11-2022 at 11:08 AM.
12-11-2022 at 11:08 AM.
so glad this ended well! enjoy the new tv Whee
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Joined Nov 2006
L10: Grand Master
> bubble2 8,339 Posts
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LC2
12-12-2022 at 01:05 AM.
12-12-2022 at 01:05 AM.
Quote from agp_dang :
SUCCESS!

Finally rented a u-haul and got the TV and the TCL 75 is beautiful! Kids saw their first holiday season movie on the TV and _LOVED_ it.

Fairly impressed with BestBuy taking away the first dead TV very painlessly and then also having the TCL 75" in stock for an impressively low price that I could snag.

Thank you for the support/advise here, folks!
Yay! Whee
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