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expired007_bond posted Dec 07, 2022 02:19 AM
expired007_bond posted Dec 07, 2022 02:19 AM

T-Mobile High Speed 5G Internet for Life Offer

(New/Existing Voice Customers w/ Added HSI)

$25/Month w/ AutoPay

$50

T-Mobile
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Deal Details
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile is offering their T-Mobile High Speed 5G Internet for Life for $25/Month w/ AutoPay when you activate a new Home/Small Business Internet Line on an eligible plan or have/add a voice line on an eligible plan (New/Existing Voice Customers).

Thanks to community member 007_bond for finding this deal

Note, this offer/value will be price lock guarantee when you take advantage of this promotional offer.

What is this new Voice Line + Home Internet offer?
  • T-Mobile postpaid consumers who activate an unlimited Home Internet line and have or activate at least one qualifying paid voice line can save $25 per month on the Home Internet service via monthly bill credits—that's 50% off our regular price after auto pay discount
What plans are eligible?
  • All consumer voice rate plans are eligible, except $0 subsidized rate plans and customers with Hometown Discount offer pricing
  • Only Unlimited Home Internet/Small Business Internet is eligible for this offer; Home Internet Lite and Small Business Internet Lite plans are not eligible
Who is eligible?
  • T-Mobile postpaid customers who activate at least one eligible HINT line of service and have or activate at least one paid voice line of service qualify for $25 off their Home Internet service
  • Customers getting the Hometown Discount offer are not eligible for this Home Internet offer

Editor's Notes

Written by Discombobulated | Staff
  • This offer is 50% Off their regular price after auto-pay discount
  • Must activate or have at least one paid voice line on a qualifying rate plan and activate one unlimited Home Internet line on your account
  • Your required paid voice lines and Home Internet must remain active to continue receiving your bill credits; credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans
  • Promotional discount is limited to one line per account during this promotion
  • Offer valid while promotional offer/discount last
Additional Notes
  • Please refer to the forum thread for additional details - Discombobulated

Original Post

Written by 007_bond

Community Voting

Deal Score
+532
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Top Comments

Kouskous44
1641 Posts
433 Reputation
Great price but most of the reviews state it isnt consistant speeds and has frequent drops.

I wonder if this is portable as long as you have an oulet for power?
bigdeebird
146 Posts
18 Reputation
I had this from its inception, originally it wasn't too bad-as time went on the signal got worse and buffered like nuts, 3 TV's a pc and phone. I finally gave up after 7 months and terrible to non-existent customer service. The price is definitely tempting, btw, their newer modem was worst than their first, I had a pc fan underneath to cool it down, no difference.
thelegaldreamteam
2463 Posts
319 Reputation
If true it's a no brainer. I have the service. You can expect 100mbs-300mbs. Down time nonexistent.

3,640 Comments

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Dec 20, 2022 05:14 AM
682 Posts
Joined Jun 2012
C17chiefDec 20, 2022 05:14 AM
682 Posts
Quote from OliveKnob423 :
Same as some other with 400ish/70ish over wifi but sub 60 down via Ethernet. Hope a firmware update fixes it. I think my firmware was ahead of some others who posted. Have the Sage on 1.1.52. Still canceling my Verizon tomorrow as well as my xfinity install on Thursday.
Same gateway same firmware same kind of performance difference wifi vs Ethernet.

What I ended up doing is changing my router to bridge mode to feed my Ethernet. Besides much better performance, that allowed me to stick the gateway by itself where it receives the best signal as well. Seems a little counterintuitive, but it does work much better than feeding Ethernet off the ports of the gateway. Maybe try that if your using a router, or have one to use if you were just plugging in a device or 2 direct to the gateway. If your router doesn't have a bridge mode, see if there is 3rd party firmware for it.
Last edited by C17chief December 19, 2022 at 10:18 PM.
Pro
Dec 20, 2022 09:01 AM
3,020 Posts
Joined Apr 2010
wbs3333
Pro
Dec 20, 2022 09:01 AM
3,020 Posts
Quote from JL5 :
This is ABSOLUTELY the worst deal EVER for old Sprint Customers who got sucked up by T-Mobile

1st I went into a store and got the device.
They told me they could NOT add it to my T-Mobile account because I was an original Sprint Customer so they set me up w/a new T-Mobile account just for this deal.

Then, when I tried to sign up for an account to pay the bill, I was told that I could not get the special price since I did not have an existing T-Mobile line on the new account (yet I have 5 lines on my Sprint/T-Mobile account). They then told me I'd lose any promotion on my existing Sprint/T-Mobile account if they merged the accounts.

So, I just turned in the device the next day. Figured I was done with it.

Today, I get a $55 bill for the device...I called in and they told me that the account was never fully closed! WTF!!!! Now they try to tell me that I will have to pay a pro-rated charge for the one day of usage.

I have over 5 hours invested in this "Worst" Deal of my SlickDeals History!

Wow...us Sprint/T-Mobile customers really got screwed on this deal
You should have read this thread before doing what you did. A simple search in this thread with keyword sprint would have saved you a lot of pain. Still it is T-Mobile's rep fault for not canceling your account though. I would definitely keep fighting that.
1
Pro
Dec 20, 2022 09:04 AM
3,020 Posts
Joined Apr 2010
wbs3333
Pro
Dec 20, 2022 09:04 AM
3,020 Posts
Quote from RomCal83 :
Who had to wait the longest for $25 promotion to show up?
Im still waiting signed up in store Friday smh.
For me it took around 8 days to show up.
Dec 20, 2022 10:56 AM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 10:56 AM
1,261 Posts
Quote from SlickDillie :
Haven't tested over ethernet. I'm over 200mbps down and 20 up during peak times and over 400 down and 40 up non peak. I can go plug in and see, but I don't expect much change.
Well can't plug in right now. Don't have my adapter for the MacBook here. 🙄
For what it's worth I get about 40-50% faster downloads straight off the tower with my phone, and similar or sometimes oddly lower upload speeds.
My wifi is fine and similar
It's just Ethernet that's the problem. I prefer to use my own wireless router, and my house is very wired up. So I'd like to see the Ethernet speeds match the wifi.

I still have one more floor to go up too if need be with the Sage and can just drill a hole from the upstairs closet to the downstairs one.
Dec 20, 2022 11:09 AM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 11:09 AM
1,261 Posts
Quote from C17chief :
Same gateway same firmware same kind of performance difference wifi vs Ethernet.

What I ended up doing is changing my router to bridge mode to feed my Ethernet. Besides much better performance, that allowed me to stick the gateway by itself where it receives the best signal as well. Seems a little counterintuitive, but it does work much better than feeding Ethernet off the ports of the gateway. Maybe try that if your using a router, or have one to use if you were just plugging in a device or 2 direct to the gateway. If your router doesn't have a bridge mode, see if there is 3rd party firmware for it.
Yep. Very counterintuitive. They're literally right next to one another too. But... Just tested this morning and switched to one of the 5g bands and got about 400/80. Connected to 2.4 and got 200/70. So maybe it was a fluke last night. It wouldn't have been neighborhood congestion since direct wifi was normal. So I'll leave it for now.

Think some others with issues posted a 1.0.x firmware.
Dec 20, 2022 11:26 AM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 11:26 AM
1,261 Posts
Something to point out, if you have an OTA antenna mounted outdoors or in an attic, you could always drop $100 (give or take some dollars) for an external mimo antenna and run the cable along your coax indoors. Then you can place your gateway wherever it comes into the house and go from there.

You'd just need to take care in opening the gatway so you don't damage it since tmo theoretically could charge you for returning a damaged unit.
Dec 20, 2022 02:17 PM
850 Posts
Joined Sep 2010
RobsTVDec 20, 2022 02:17 PM
850 Posts
Quote from flightxxx :
anyone knows how tmobile internet compares to frontier internet?
Have had Frontier for a couple years, around 400/300 speeds, pretty good. But they keep raising the price $5 or $10 and it is now around $70 with taxes and fees. Discounts they give you are very short lived.

After testing out the T-Mobile Internet Gateway on my default shelf location, and getting as high as 400/120ish speeds, with worse speeds around 180/40, normal average around 290/80, I dropped Frontier. Now this is in a home that was stated "High Speed Internet not available", so I'd imagine in less congested area's it should do even better. Of course moving gateway around as some others do should also improve speeds if desired.

My Samsung S22 5G phone is actually even faster connected to 5G tower, with 480 speeds. Lower Home Internet speed is probably due to going through wired router to gateway and double NAT IPV6. Hoping all of this improves or other options are figured out to get around these limitations within a couple years.

Only real issue I have is with the gateway/router, where I need port forwarding for IP camera's and Plex. But for now I can still connect remotely using Google remote desktop to HTPC/Server and access everything from there..
Last edited by RobsTV December 20, 2022 at 07:31 AM.

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Dec 20, 2022 02:37 PM
850 Posts
Joined Sep 2010
RobsTVDec 20, 2022 02:37 PM
850 Posts
Quote from OliveKnob423 :
Same as some other with 400ish/70ish over wifi but sub 60 down via Ethernet. Hope a firmware update fixes it. I think my firmware was ahead of some others who posted. Have the Sage on 1.1.52. Still canceling my Verizon tomorrow as well as my xfinity install on Thursday.
I had the same exact issue and it turns out the top yellow LAN port I used on gateway is slower than the bottom yellow LAN port. Found out after updating Asus router to Merlin that then showed port speed type as 100 Mbps instead of 1 Gbps.. Moved cable to lower port and speeds jumped to 400's.

EDIT: Sorry just noticed you are using older gateway, not the Arkadyan from this deal.
Last edited by RobsTV December 20, 2022 at 07:45 AM.
Dec 20, 2022 03:27 PM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 03:27 PM
1,261 Posts
Quote from RobsTV :
I had the same exact issue and it turns out the top yellow LAN port I used on gateway is slower than the bottom yellow LAN port. Found out after updating Asus router to Merlin that then showed port speed type as 100 Mbps instead of 1 Gbps.. Moved cable to lower port and speeds jumped to 400's.

EDIT: Sorry just noticed you are using older gateway, not the Arkadyan from this deal.
Umm... The Sage is the newer one. The Arc is older. Nokia is older than Arc.
Last edited by OliveKnob423 December 20, 2022 at 08:33 AM.
Dec 20, 2022 03:29 PM
92 Posts
Joined Jul 2014
Gordo74Dec 20, 2022 03:29 PM
92 Posts
Quote from OliveKnob423 :
Something to point out, if you have an OTA antenna mounted outdoors or in an attic, you could always drop $100 (give or take some dollars) for an external mimo antenna and run the cable along your coax indoors. Then you can place your gateway wherever it comes into the house and go from there.

You'd just need to take care in opening the gatway so you don't damage it since tmo theoretically could charge you for returning a damaged unit.
Do these have a hookup for external antenna?
Dec 20, 2022 03:35 PM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 03:35 PM
1,261 Posts
Quote from Gordo74 :
Do these have a hookup for external antenna?
If you take off the back panel.

https://www.waveform.com/a/b/guid...y-sagemcom
Dec 20, 2022 03:44 PM
850 Posts
Joined Sep 2010
RobsTVDec 20, 2022 03:44 PM
850 Posts
Quote from OliveKnob423 :
Umm... The Sage is the newer one. The Arc is older. Nokia is older than Arc.
Looked at the date on router of year 22 and week 22, as well as most comments discussing it, and thought it was latest. Good to know there is a newer gateway.
Dec 20, 2022 03:59 PM
1,261 Posts
Joined Dec 2019
OliveKnob423Dec 20, 2022 03:59 PM
1,261 Posts
Quote from RobsTV :
Looked at the date on router of year 22 and week 22, as well as most comments discussing it, and thought it was latest. Good to know there is a newer gateway.
Yeah. The Sage was only introduced 5 months ago. Internally it was not to be touted as "better", just another one in the arsenal. Whether that's true or not seems to be very ymmv depending on what bands are in your area.
Dec 20, 2022 04:02 PM
4,018 Posts
Joined Jan 2012
RedElmoDec 20, 2022 04:02 PM
4,018 Posts
Quote from OliveKnob423 :
Umm... The Sage is the newer one. The Arc is older. Nokia is older than Arc.
Interesting. How do you differentiate the Arcaydan vs the Sage?

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Pro
Dec 20, 2022 05:35 PM
4,615 Posts
Joined Jul 2009
SlickDillie
Pro
Dec 20, 2022 05:35 PM
4,615 Posts
Quote from JL5 :
I initially signed up in franchise store. I then tried to set up an online account to set up the autopay and was unable so I reached out to an off-shore based CSR who was of no help
After a couple of CSR calls, I finally found one who seemed to understand the situation - she wrote up a long list of things that needed to be done and instructed me to go to a Corporate store and have my accounts merged. She also instructed me to bring the Cell Router just in case.

The corporate store rep, even after reading what the US based CSR wrote, was unable to merge the accounts and instructed me to close my Sprint/T-Mobile account and lose all future promotions I had on that account. At that point, I was done and just told the guy to close the account and take back the device.

Today, I learned the POS never closed out the account but did indicate the device was turned back in. Slick Move on that CSR's part - He'll be explaining why tomorrow in front of his boss!

Checking social media, I see that others have also wrote about similar problems being a Sprint customer. T-Mobile's social media team tries to play the good guy, promising to take care of the issue and quickly get people move to IM, DM's, and e-mail...yet, nothing is ever done and people go back to social media to complain.

NO ONE at T-Mobile seems to have the balls to make a decision or fix the issue related to legacy Sprint Customers not able to take advantage of T-Mobile deals. Or I haven't found them yet!

As to lots of legacy Sprint customers getting in on the deal, maybe they had no promos left on their account that had to be finished out or were already converted into T-Mobile billing, or they gave up future promo payments to get in on this deal.
I stay away from franchise stores. I found an amazing rep on Twitter, and honestly everyone I've talked to on T-Force on Twitter has been great. Corporate store reps cannot do anywhere near as much as T-Force. The only reps that outrank T-Force is the executive team.

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