I wish I could say "yes" emphatically but this year there's been serious issues with the Running Warehouse returns department. They're still a good store to buy from but recent delays in processing returns and issuing refunds has irked me. If you need to return your shoes expect to wait 2-3 weeks for a refund. It can take 7-10 days just for their staff to get to your return package AFTER it's delivered to the warehouse,
This week I had to call to get my refund on a package that was delivered to their returns department back on November 28th. The phone customer rep was helpful. However, my earlier emails inquiring about missing/delayed refund went unanswered for 3 days. I experienced a similar delay back during the summer. Very frustrating. Their customer service used to be on point up until last year. Now it seems that they are in disarray and understaffed.
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Our community has rated this post as helpful. If you agree, why not thank brucknerfan
12-08-2022 at 04:04 AM.
Quote
from hottoys2012
:
How are returns with this site ? Hassle free ?
I wish I could say "yes" emphatically but this year there's been serious issues with the Running Warehouse returns department. They're still a good store to buy from but recent delays in processing returns and issuing refunds has irked me. If you need to return your shoes expect to wait 2-3 weeks for a refund. It can take 7-10 days just for their staff to get to your return package AFTER it's delivered to the warehouse,
This week I had to call to get my refund on a package that was delivered to their returns department back on November 28th. The phone customer rep was helpful. However, my earlier emails inquiring about missing/delayed refund went unanswered for 3 days. I experienced a similar delay back during the summer. Very frustrating. Their customer service used to be on point up until last year. Now it seems that they are in disarray and understaffed.
There's a 1.75ish mile stretch of bark dust on my half marathon trail (everything else is blacktop), and I can barely finish it in my Bondis, as my knees get super sore.
I'd prefer to just go the route I have, avoiding the bark requires me to run around a busy city block 4x.
Great Deal, bought a pair of ATR6 last month for trail running ~115 and they're great for medium technical trails!
How's the durability of these? I love my Hoka road shoes (have Clifton, bondi, Mach 4, x2) but durability has been terrible so transitioning to other brands.
How's the durability of these? I love my Hoka road shoes (have Clifton, bondi, Mach 4, x2) but durability has been terrible so transitioning to other brands.
I found hokas durability to be on par if not better than brooks or saucony. Got 3 pairs of altras to try/switch to, but already know they aren't durable.
Saucony has a back cushion lip issue where the cushion gets misaligned that appears in all my iterations of both regular and trail runners.
Note: use them for mainly backpacking/hiking with the very occasional trail run.
I'm a nurse and walk 5-10 miles daily. Purchased 3 pairs recently and rotate them everyday. These are my go to shoes now. Feet don't hurt! Prior to getting these shoes, I looked at inserts from the good feet store, but at $5,000 for the inserts that made my feet hurt horribly when just trying them on I quickly decided against those.
I will be purchasing these shoes again and this is an awesome price!
Seeking advise- I have been out of the running game for over 10 years, trying to get back in. My last shoe was a Saucony Peregrine. I've heard good things about Hoka brand, but not sure of some things like weight or durability
How's the durability of these? I love my Hoka road shoes (have Clifton, bondi, Mach 4, x2) but durability has been terrible so transitioning to other brands.
Can't speak to this model but I have the Torrent 2's for hiking and they've been rock solid.
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This week I had to call to get my refund on a package that was delivered to their returns department back on November 28th. The phone customer rep was helpful. However, my earlier emails inquiring about missing/delayed refund went unanswered for 3 days. I experienced a similar delay back during the summer. Very frustrating. Their customer service used to be on point up until last year. Now it seems that they are in disarray and understaffed.
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank brucknerfan
I wish I could say "yes" emphatically but this year there's been serious issues with the Running Warehouse returns department. They're still a good store to buy from but recent delays in processing returns and issuing refunds has irked me. If you need to return your shoes expect to wait 2-3 weeks for a refund. It can take 7-10 days just for their staff to get to your return package AFTER it's delivered to the warehouse,
This week I had to call to get my refund on a package that was delivered to their returns department back on November 28th. The phone customer rep was helpful. However, my earlier emails inquiring about missing/delayed refund went unanswered for 3 days. I experienced a similar delay back during the summer. Very frustrating. Their customer service used to be on point up until last year. Now it seems that they are in disarray and understaffed.
There's a 1.75ish mile stretch of bark dust on my half marathon trail (everything else is blacktop), and I can barely finish it in my Bondis, as my knees get super sore.
I'd prefer to just go the route I have, avoiding the bark requires me to run around a busy city block 4x.
Sign up for a Slickdeals account to remove this ad.
How's the durability of these? I love my Hoka road shoes (have Clifton, bondi, Mach 4, x2) but durability has been terrible so transitioning to other brands.
Saucony has a back cushion lip issue where the cushion gets misaligned that appears in all my iterations of both regular and trail runners.
Note: use them for mainly backpacking/hiking with the very occasional trail run.
I will be purchasing these shoes again and this is an awesome price!