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expirediconian | Staff posted Dec 14, 2022 5:48 PM

Korg LP-380 88-Keys Grand Digital Piano (Rosewood Black)

$799

$1,350

40% off
+ Free Shippingat Adorama
18.1K Views
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Deal Details
Adorama has Korg LP-380 88-Keys Grand Digital Piano (Rosewood Black) on sale for $799. Shipping is free.

Thanks to Deal Editor iconian for sharing this deal.

About this item:
  • Slim and Stylish Design
  • High-Quality Musical Instrument Produced by Expert Craftsman in Kyoto, Japan
  • Rich, Dynamic Acoustic Piano Sounds that are Enjoyable to Play
  • High-Output Amp Section Produces Plenty of Volume
  • RH3 (Real Weighted Hammer Action 3) Keyboard
  • Reduced Chassis, Package Size, and Weight
  • Three-Pedal Design with Half-Damper Support
  • USB MIDI/Audio
  • Korg 3 Year Limited Warranty

Editor's Notes

Written by SubZero5 | Staff

Original Post

Written by iconian | Staff
Product Info
Community Notes
About the Poster
Deal Details
Product Info
Community Notes
About the Poster
Adorama has Korg LP-380 88-Keys Grand Digital Piano (Rosewood Black) on sale for $799. Shipping is free.

Thanks to Deal Editor iconian for sharing this deal.

About this item:
  • Slim and Stylish Design
  • High-Quality Musical Instrument Produced by Expert Craftsman in Kyoto, Japan
  • Rich, Dynamic Acoustic Piano Sounds that are Enjoyable to Play
  • High-Output Amp Section Produces Plenty of Volume
  • RH3 (Real Weighted Hammer Action 3) Keyboard
  • Reduced Chassis, Package Size, and Weight
  • Three-Pedal Design with Half-Damper Support
  • USB MIDI/Audio
  • Korg 3 Year Limited Warranty

Editor's Notes

Written by SubZero5 | Staff

Original Post

Written by iconian | Staff

Community Voting

Deal Score
+31
Good Deal
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54 Comments

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Dec 14, 2022 6:25 PM
9.7K Comments
Joined Aug 2013
xtpDec 14, 2022 6:25 PM
9.7K Comments
limited edition, is there some guy out there collecting all the lp380 colors ? they offer 20 different colors in japan on the lp380, so just a room full of lp380s ? Big Grin
Dec 14, 2022 6:55 PM
167 Comments
Joined Jun 2019
RickTheRoulaDec 14, 2022 6:55 PM
167 Comments
Quote from xtp :
limited edition, is there some guy out there collecting all the lp380 colors ? they offer 20 different colors in japan on the lp380, so just a room full of lp380s ? Big Grin
It's definitely plausible. Just look at pokemon cards.

People will collect anything these days.
1
Dec 14, 2022 7:30 PM
343 Comments
Joined Jun 2009
f2000saDec 14, 2022 7:30 PM
343 Comments
What is the difference with the limited edition?
Dec 14, 2022 9:22 PM
915 Comments
Joined Aug 2014
slickdeal_hokageDec 14, 2022 9:22 PM
915 Comments
Any good people?
Dec 14, 2022 10:43 PM
205 Comments
Joined Dec 2018
imdjayDec 14, 2022 10:43 PM
205 Comments
This vs the costco deal?
Dec 14, 2022 10:52 PM
9 Comments
Joined Nov 2014
ayylmaophilDec 14, 2022 10:52 PM
9 Comments

Our community has rated this post as helpful. If you agree, why not thank ayylmaophil

This is a good intermediate-level piano, decent build quality and overall profile isn't too big so it will fit well in any room. The key action is good and the 40W speakers sound great. My only complaint would be the finish on the keys themselves - they're a bit too glossy (and hence grippy) for my tastes. I think some of the expensive Roland or Yamaha ones have ivory feel keys which are better.

However, Adorama customer service is absolutely AWFUL. My box came in severely damaged, which is pretty typical for UPS in my area (union job, high pay and yet these clowns can't do their jobs properly - go figure). I opened up the box and the base wood piece that holds the pedal was badly damaged. I tried calling Adorama, but their CS wanted me to send in photos of the damage to a separate team and wait 5-7 business days for a response. Fine, I do just that and 5 days later someone informs me that they will need to "validate" the damage and UPS will come by to pick up my package. I guess the photos and my word wasn't good enough.

I'm pretty annoyed at this point as the keyboard was meant to be a birthday present, but regardless I go along with it and wait. UPS never shows up so I send a followup E-mail to Adorama asking for an update. I guess the CS agent ran out of macro prompts for the E-mail, I got back a completely nonsensical E-mail that didn't make any sense. I tried calling back to escalate, but no go - need to contact them again via E-mail. Another week passes and I get a response from someone else at Adorama CS apologizing for the delay and that UPS would pick up the package without fail within the next 2 days.

That didn't happen either. I gave up at this point and contacted Korg directly, trying to see if I could just buy the base piece from them. They sent me that part absolutely free of cost!

So overall, the piano is good, but I definitely would not recommend anyone purchases large items like this from Adorama. I recall them having pretty decent service back in the day, but it looks like everything is outsourced now and their systems are a complete mess.
Last edited by ayylmaophil December 14, 2022 at 02:55 PM.
1
Dec 14, 2022 11:15 PM
343 Comments
Joined Jun 2009
f2000saDec 14, 2022 11:15 PM
343 Comments
Why is the camera shop selling digital pianos?
1

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Dec 14, 2022 11:17 PM
2 Comments
Joined Dec 2016
mrbrhartmanDec 14, 2022 11:17 PM
2 Comments
Quote from ayylmaophil :
This is a good intermediate-level piano, decent build quality and overall profile isn't too big so it will fit well in any room. The key action is good and the 40W speakers sound great. My only complaint would be the finish on the keys themselves - they're a bit too glossy (and hence grippy) for my tastes. I think some of the expensive Roland or Yamaha ones have ivory feel keys which are better.

However, Adorama customer service is absolutely AWFUL. My box came in severely damaged, which is pretty typical for UPS in my area (union job, high pay and yet these clowns can't do their jobs properly - go figure). I opened up the box and the base wood piece that holds the pedal was badly damaged. I tried calling Adorama, but their CS wanted me to send in photos of the damage to a separate team and wait 5-7 business days for a response. Fine, I do just that and 5 days later someone informs me that they will need to "validate" the damage and UPS will come by to pick up my package. I guess the photos and my word wasn't good enough.

I'm pretty annoyed at this point as the keyboard was meant to be a birthday present, but regardless I go along with it and wait. UPS never shows up so I send a followup E-mail to Adorama asking for an update. I guess the CS agent ran out of macro prompts for the E-mail, I got back a completely nonsensical E-mail that didn't make any sense. I tried calling back to escalate, but no go - need to contact them again via E-mail. Another week passes and I get a response from someone else at Adorama CS apologizing for the delay and that UPS would pick up the package without fail within the next 2 days.

That didn't happen either. I gave up at this point and contacted Korg directly, trying to see if I could just buy the base piece from them. They sent me that part absolutely free of cost!

So overall, the piano is good, but I definitely would not recommend anyone purchases large items like this from Adorama. I recall them having pretty decent service back in the day, but it looks like everything is outsourced now and their systems are a complete mess.
I had a very similar interaction with Adorama a few years ago. The piano was fully functional, but they would not take responsibility for the fact that it arrived damaged. I would have been happy with a discount, but they insisted I return it for them to assess. Then they simply credited me the discounted price that I'd paid and refused to replace it. I might MIGHT order small electronics from Adorama (which historically was all I ordered from them). But I would avoid for something like a piano.
Dec 15, 2022 12:44 AM
371 Comments
Joined Mar 2010
lilnicolaDec 15, 2022 12:44 AM
371 Comments
Quote from ayylmaophil :
This is a good intermediate-level piano, decent build quality and overall profile isn't too big so it will fit well in any room. The key action is good and the 40W speakers sound great. My only complaint would be the finish on the keys themselves - they're a bit too glossy (and hence grippy) for my tastes. I think some of the expensive Roland or Yamaha ones have ivory feel keys which are better.

However, Adorama customer service is absolutely AWFUL. My box came in severely damaged, which is pretty typical for UPS in my area (union job, high pay and yet these clowns can't do their jobs properly - go figure). I opened up the box and the base wood piece that holds the pedal was badly damaged. I tried calling Adorama, but their CS wanted me to send in photos of the damage to a separate team and wait 5-7 business days for a response. Fine, I do just that and 5 days later someone informs me that they will need to "validate" the damage and UPS will come by to pick up my package. I guess the photos and my word wasn't good enough.

I'm pretty annoyed at this point as the keyboard was meant to be a birthday present, but regardless I go along with it and wait. UPS never shows up so I send a followup E-mail to Adorama asking for an update. I guess the CS agent ran out of macro prompts for the E-mail, I got back a completely nonsensical E-mail that didn't make any sense. I tried calling back to escalate, but no go - need to contact them again via E-mail. Another week passes and I get a response from someone else at Adorama CS apologizing for the delay and that UPS would pick up the package without fail within the next 2 days.

That didn't happen either. I gave up at this point and contacted Korg directly, trying to see if I could just buy the base piece from them. They sent me that part absolutely free of cost!

So overall, the piano is good, but I definitely would not recommend anyone purchases large items like this from Adorama. I recall them having pretty decent service back in the day, but it looks like everything is outsourced now and their systems are a complete mess.
Wow that sucks...I mean good thing Korg fixed it, but Adorama sounds ridiculous. I have never bought anything from them and really hesitant to when I hear these stories.
Pro
Dec 15, 2022 12:59 AM
156 Comments
Joined Nov 2018
plq5plq5
Pro
Dec 15, 2022 12:59 AM
156 Comments
just bought one.
Dec 15, 2022 1:51 AM
226 Comments
Joined Dec 2017
phuH4801Dec 15, 2022 1:51 AM
226 Comments
Quote from f2000sa :
Why is the camera shop selling digital pianos?
Why does the bookstore Amazon sell cat food?
2
Dec 15, 2022 2:07 AM
40 Comments
Joined Nov 2013
AustinS3530Dec 15, 2022 2:07 AM
40 Comments
Quote from imdjay :
This vs the costco deal?
This one is definitely better than Costco $550. Keys feel much close to really piano. But the speaker not good as some brand that sell over $1500
Dec 15, 2022 2:27 AM
3.3K Comments
Joined Dec 2015
WB_KDec 15, 2022 2:27 AM
3.3K Comments
Quote from ayylmaophil :
This is a good intermediate-level piano, decent build quality and overall profile isn't too big so it will fit well in any room. The key action is good and the 40W speakers sound great. My only complaint would be the finish on the keys themselves - they're a bit too glossy (and hence grippy) for my tastes. I think some of the expensive Roland or Yamaha ones have ivory feel keys which are better.

However, Adorama customer service is absolutely AWFUL. My box came in severely damaged, which is pretty typical for UPS in my area (union job, high pay and yet these clowns can't do their jobs properly - go figure). I opened up the box and the base wood piece that holds the pedal was badly damaged. I tried calling Adorama, but their CS wanted me to send in photos of the damage to a separate team and wait 5-7 business days for a response. Fine, I do just that and 5 days later someone informs me that they will need to "validate" the damage and UPS will come by to pick up my package. I guess the photos and my word wasn't good enough.

I'm pretty annoyed at this point as the keyboard was meant to be a birthday present, but regardless I go along with it and wait. UPS never shows up so I send a followup E-mail to Adorama asking for an update. I guess the CS agent ran out of macro prompts for the E-mail, I got back a completely nonsensical E-mail that didn't make any sense. I tried calling back to escalate, but no go - need to contact them again via E-mail. Another week passes and I get a response from someone else at Adorama CS apologizing for the delay and that UPS would pick up the package without fail within the next 2 days.

That didn't happen either. I gave up at this point and contacted Korg directly, trying to see if I could just buy the base piece from them. They sent me that part absolutely free of cost!

So overall, the piano is good, but I definitely would not recommend anyone purchases large items like this from Adorama. I recall them having pretty decent service back in the day, but it looks like everything is outsourced now and their systems are a complete mess.
Tbh the shipping of DP are a high cost, high risk to all parties. I went through a hell phase getting the right DP. One of them failed in 6 month. When that happens it sucks!

Pianos are heavy. If one chooses just get one you'll be happy with. $900-$3500 should be the budget. I have bad taste for pianos under $900 and they just aren't right to me.
Dec 15, 2022 4:25 AM
142 Comments
Joined Oct 2017
niceguycardDec 15, 2022 4:25 AM
142 Comments
Quote from ayylmaophil :
This is a good intermediate-level piano, decent build quality and overall profile isn't too big so it will fit well in any room. The key action is good and the 40W speakers sound great. My only complaint would be the finish on the keys themselves - they're a bit too glossy (and hence grippy) for my tastes. I think some of the expensive Roland or Yamaha ones have ivory feel keys which are better.

However, Adorama customer service is absolutely AWFUL. My box came in severely damaged, which is pretty typical for UPS in my area (union job, high pay and yet these clowns can't do their jobs properly - go figure). I opened up the box and the base wood piece that holds the pedal was badly damaged. I tried calling Adorama, but their CS wanted me to send in photos of the damage to a separate team and wait 5-7 business days for a response. Fine, I do just that and 5 days later someone informs me that they will need to "validate" the damage and UPS will come by to pick up my package. I guess the photos and my word wasn't good enough.

I'm pretty annoyed at this point as the keyboard was meant to be a birthday present, but regardless I go along with it and wait. UPS never shows up so I send a followup E-mail to Adorama asking for an update. I guess the CS agent ran out of macro prompts for the E-mail, I got back a completely nonsensical E-mail that didn't make any sense. I tried calling back to escalate, but no go - need to contact them again via E-mail. Another week passes and I get a response from someone else at Adorama CS apologizing for the delay and that UPS would pick up the package without fail within the next 2 days.

That didn't happen either. I gave up at this point and contacted Korg directly, trying to see if I could just buy the base piece from them. They sent me that part absolutely free of cost!

So overall, the piano is good, but I definitely would not recommend anyone purchases large items like this from Adorama. I recall them having pretty decent service back in the day, but it looks like everything is outsourced now and their systems are a complete mess.
I literally had almost the same experience. I ordered this piano about 3-4 weeks ago. Came damaged and when I reached out, they told me to send photo via email. Few days later, UPS came to pickup/collect the piano. No communication from Adorama ever since I sent them the photo. Good thing someone was home but they were as confused as I was. About 10 days later or so, I called them to check on status, only to find out it's just sitting there lol. Customer service told me he will reach out internally to check. About 3 days later I got an automated email telling me they will refund my money. Overall the experience with return from this company is straight up awful. Almost zero communication and you are expected to follow up on your return. I wonder what would have happened if I didn't reach out first. My first time ordering and probably last.
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Dec 15, 2022 5:21 AM
502 Comments
Joined Mar 2009
twiztid83222Dec 15, 2022 5:21 AM
502 Comments
Definitely in the market for a piano. Not
4

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