There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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I then manually added a new line to my account through the T-Mobile app. I selected eSIM activation since it waives the $35 activation fee. My current iPhone has support for dual eSIM's (existing line is installed on the primary eSIM), so I used the unused secondary eSIM for the new line. After verifying that the new lines' number and data worked I just deleted the eSIM since I don't need two lines on my phone.
I was able to see that the new free line appears on my account deals and promo page. Whenever I eventually need the new line I can just install the eSIM onto a phone, or if I want a physical SIM card, I can get one from amazon, log into my T-Mobile account to link the line to it.
First time taking advantage of a free line promo. Easy process overall, no out of pocket expenses.
Everyone suddenly laid off one morning. Very sad.
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once i activate it, does anyone know how long i have to port a number in (want to port from another carrier but there's still 2 months left on contract)?
thank you!
I'm on the MM 55+ plan
I'm chatting with a rep on iMessage and he says if i switch to the regular Magenta plan then I'll be eligible for the free line promo.
Has anyone encountered this situation yet?
Edit: to add to my earlier question, can I switch from MM 55+ to regular Magenta and take the free lineoffered by this rep. Then after the promo is added to the account switch back to MM 55+?
Is there anything in the promo terms that negates the offer if you switch to a different plan?
I've only known of 2 instances where these accounts were eligible for free lines and that was a BOGO. I've been with T-Mobile for over a decade and lost 2 free LOU from 2016 when I switched to the military plan (regretted ever since).
What you are planning to do won't work as you will a) have a higher cost with the regular MM plan and b) when you switch back to the 55+plan you will lose the free line promo.
Reps say I'm ineligible.
One said I was but need to wait for the system to trigger my account before he can apply it.
Another said he been thru a few that asked and only a select few were eligible and doesn't know why if most had the same plans yet don't see the option for them.
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