There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps .
Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.
Here's everything we know so far:
- Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
- Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
- Promotion ends December 19th.
- Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
- You cannot cancel any lines once adding this free line for 12 months.
- DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
- It appears any postpaid plan could be eligible, not just Magenta plans.
- Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
- Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
- You can use an esim to activate the line.
- Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
- The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
- Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
- Good luck to everyone.
So far confirmed the following plans are compatible:
- Simple Choice Plans
- Magenta Max
- Magenta Plus
- Amp
- T-Mobile One
Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.
55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).
If you are still not showing correct promo give them the details to add correct promo:
Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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edit:
"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.
UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.
Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.
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"Congrats! You will receive your promotional service discount from T-Mobile as long as you maintain eligibility. View t-mo.co/activity for account details"
And when I look inside my account I see details of the new added line, as well as the following under "service promos" tab:
"2022 BYOD Line P1: enrolled"
All signs point to the promotion being manually applied correctly by the CSR that we spoke with after being denied three times previously.
This particular phone works out of the box with the T-mobile sim card. You can actually switch back and forth between putting in the Metro sim and T-Mobile sim and it will still always work when the T-Mobile sim is in it. It also automatically adds the T-Mobile and T-Mobile Play app as well as the T-Mobile splash screen.
In addition you can still activate it on Metro so that it officially unlocks after the six month time period.
https://www.metrobyt-mobile.com/c...0214669179
When you added the extra free line from this promo, will you get a further reduction in your monthly price? Thanks!
When you added the extra free line from this promo, will you get a further reduction in your monthly price? Thanks!
No code required.
During checkout, it will show you have to pay $30 monthly and you can just ignore it.
Once the order is complete, the line becomes free after a few hours.
Should I ignore that?
2nd try on 16th app chat said account eligible with $35 charge
3rd try on 16th dilaled 611 and rep said he heard about the promo but he couldnt find the promo in the system. so i gave him the promo code and he was able to find it and he was able to credit $35 back to the account after paying $35 with cc up front. new sim is being shipped via 2nd day air even after i told the rep i have spare sim on hand.
as of 17th 7am, new line showed up on my account as $30/line. 10am this morning received a text that i got promo service discount for as long as i maintain eligibility.
I have one TI plan 4 paid, 6 free lines and 2 tablet lines. Anyone know if i cancel my table lines will affect this free line promo ? I know we cant cancel previous voice lines, but not sure about tablet lines
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But it is not showing up under the account link yet.
FWIW, after getting this "free" line added, on my account, I see a plan change scheduled for December 2023, which I assume is to make it a real free line.
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