Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Frontpage

UFB Portfolio Savings: Earn Expired

up to 5.15% APY
+115 Deal Score
261,167 Views
UFB Direct, our partner, offers the following benefits with their UFB Portfolio Savings account:
  • Earn up to 5.25% -> now $5.15% APY*.
  • No monthly maintenance fees.
  • No minimum deposit requirement
  • Complimentary ATM card
  • Digital tools for seamless remote banking
  • Free transfers between direct deposit accounts
Thanks to staff member EfficientGame645 for finding this deal.

Slickdeals may be compensated by UFB Direct

Original Post

Written by
Edited September 19, 2024 at 10:43 AM by
UFB Direct our partner, offers the following benefits with their UFB Secure Savings account:
  • Earn up to 5.25% APY*.
  • No monthly maintenance fees.
  • No minimum deposit requirement
  • Complimentary ATM card
  • Digital tools for seamless remote banking
  • Free transfers between direct deposit accounts
Slickdeals may be compensated by UFB Direct
Created 08-11-2023 at 02:49 PM by EfficientGame645
in Finance Axos Bank
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
Deal
Score
+115
261,167 Views
up to 5.15% APY
These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

454 Comments

Your comment cannot be blank.

Featured Comments

I have this account, started a few months ago. Only drawback I've found is that if/when they increase the interest rate on their accounts, you have to manually request an increase each time. I started at 5.03%, now requested an increase to 5.25%. I messaged them in the app at 4:53pm, they responded and updated my rate at 5:03pm (exactly 10 min). I'm ok doing a couple minutes worth of work a couple/few times a year to maintain the highest percentage. Works exactly as promised otherwise, great rates.
As per their website FAQ...

The dollar limits at funding are:

Maximum to transfer in: $250,000.00

The dollar limits after your account is funded are:

Maximum per day in or out $30,000.00 

Maximum per month $60,000.00

You may not make funds transfers in excess of limits described on the External Bank Transfer service.

We reserve the right to change from time to time the dollar amount of funds transfers you are permitted to make using our service.

https://www.ufbdirect.com/Support/faqs
I had the same experience today. Happened to check my account and found that my 5.09% rate had been downgraded to 4.5%. I spoke to CS on the phone and they raised my rate to 5.25%. I asked what the deal was with lowering my interest rate when rates are rising -- including the rates they offer new customers. He said that I just have to check my account every week or so to see if they do it again!

So basically, this is a great account for folks willing to call them on their BS. Apparently enough customers don't do that to make it worthwhile for them to play games like this.

Sign up for a Slickdeals account to remove this ad.

Joined Jun 2007
L5: Journeyman
> bubble2 988 Posts
104 Reputation
Drummer_Dude
11-25-2023 at 11:04 AM.
11-25-2023 at 11:04 AM.
I've been using CIT bank, which is currently offering 5.05% apy. I've seen a couple banks offering 5.5% recently. Thinking about making a switch but it's such a pain. Love my $1,000 per month interest though. Smilie
Reply
Joined Jan 2020
New User
> bubble2 9 Posts
10 Reputation
ITee440
11-25-2023 at 11:55 AM.
11-25-2023 at 11:55 AM.
Quote from rhaug :
Where did you get 4.65% from PNC on a savings? I have PNC also but keep the bulk of my money in UFB for the better rate.

I'd like to know also
Reply
Joined Nov 2011
L2: Beginner
> bubble2 55 Posts
68 Reputation
StormH2OGuy
11-25-2023 at 12:53 PM.
11-25-2023 at 12:53 PM.
UFB Direct is (IMHO) an extremely scammy operation and you will be frustrated if you sign up with them. Nerd Wallet, while rating them 4.5/5.0 for their rates, has cited various customer service issues. Notably their frequent sidelining of your account and lowering the interest rate as a result. Here is Nerd Wallet's summary:

[We are aware of] reader complaints on three issues. Since late October 2022, NerdWallet readers have described delays in getting issues resolved through customer support, unusually long transfer times for funding accounts, as well as a lack of information about how to benefit from ongoing interest rate increases. (These complaints and issues don't factor into UFB Direct's star ratings given the variability associated with customer experiences; see our methodology.)

1. Customer support delays: "With the significant spike in new customer acquisition combined with historically low unemployment rates, we experienced some challenges with longer wait times than average," Elise Yung, former senior vice president of consumer deposits at UFB Direct's parent institution, Axos Bank, said in a February 2023 email. As a result, the servicing team has been tripled and the bank continues to find additional ways to optimize, she said. Yung recommends that customers chat with a UFB Direct chatbot or contact support outside regular business hours.

2. Long transfer waits: "With the significant spike in identity theft, we need time to confirm the validity of any money movement before releasing it. We are indeed working on a plan for faster release," Yung said in the February email.

3. Confusion over multiple account "upgrades": UFB Direct relaunched its savings and money market accounts seven [MAKE THAT EIGHT] times from August 2022 to July 2023, and customers of existing accounts must [monitor account changes themselves and then] request to upgrade to the latest account to benefit from ongoing interest rate changes [otherwise, their accounts are relegated to a legacy status at a lower interest rate]. The bank said it has processed all requests to upgrade.

If you're unsure what account you have, log into UFB's site or app and compare it with the current account name. Here's a rough timeline of accounts:

Aug. 9 - Sept. 20, 2022: UFB Rewards Savings and UFB Rewards Money Market.

Sept. 21 - Nov. 7, 2022: UFB Elite Savings and UFB Elite Money Market.

Nov. 8 - Dec. 13, 2022: UFB High Rate Savings and UFB High Rate Money Market.

Dec. 14, 2022 - Feb. 21, 2023: UFB Best Savings and UFB Best Money Market.

Feb. 22 - April 12, 2023: UFB Preferred Savings and UFB Preferred Money Market.

April 13 - July 18, 2023: UFB Premier Savings and UFB Premier Money Market.

July 19, 2023: UFB Priority Savings and UFB Priority Money Market.

[Fall 2023 UFB Secure Savings and UFB Secure Money Market]

"The unusual frequency of product launches is tied to the unusual frequency" of the Fed rate changes, Yung said in an April 2023 email.

Lots of BS from Mr. Yung, and the frequent account changes will likely cease if/when rates start to drop, but there are other good choices that are not so scammy (examples: CIT Bank, Bask Bank)
Reply
Joined May 2019
L3: Novice
> bubble2 196 Posts
26 Reputation
AFC118
11-27-2023 at 04:00 AM.
11-27-2023 at 04:00 AM.
Just stumbled upon this and after rummaging thru different potential accounts I finally settled on UFB. These are my opinions after 3 months.
-They have an app and you get a fugasi looking "debit" card. So if you need to "feel" like you have connection to your money, it's sorta there.
-I'm at 5.25%. If they raise rates, you will NOT be automatically bumped up. You need to use the chat feature and apparently a quick message and your acct will be bumped up. I'm thinking maybe this is why people are saying their rate got lowered??? Maybe they just seen the current promos at 5.25 and they had signed up for 5.05 and thought they were lowered. Just a thought…
-I have not had them lower my rate. I open the app and check from time to time.
-The messaging isn't the best. Little slow but they get the job done that you need. It's definitely a low budget operation, which most of these high yield accts are. I wasn't expecting the greatest customer care going in.

If you're ok with losing 1% from the highest yield, AMEX Savings is probably your #1 best best. I have that as well and it's a dream if you LOVE/NEED good customer service.
Reply
Joined Nov 2010
L5: Journeyman
> bubble2 571 Posts
14 Reputation
gcretro
11-27-2023 at 05:22 AM.
11-27-2023 at 05:22 AM.
Quote from Gbeirn :
Had an account I opened back in March, just chatted and had the rate increased to reflect current rates. Super easy and took less than 5 min, thanks!
Called to increase rates on your CD? or savings account?
Reply
Joined Sep 2009
L7: Teacher
> bubble2 2,339 Posts
258 Reputation
animageofmine
11-28-2023 at 08:08 AM.
11-28-2023 at 08:08 AM.
Quote from JollyReward108 :
Staying with treasury bills for now, tax advantage and equal yield.

Doing the same. What is the maturity you pick for t bills?
Reply
Joined Jan 2021
L2: Beginner
> bubble2 32 Posts
34 Reputation
BrightMountain3932
11-29-2023 at 01:00 AM.
11-29-2023 at 01:00 AM.
Quote from waldo6238 :
Why bother having to babysit a savings account to get the extra .05% interest when you can just use another bank? Save yourself the time of dealing with their nonsense.
Hello, what reputable bank do you recommend that offers this kind of interest rate. Thanks in advance!
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Jun 2007
L5: Journeyman
> bubble2 988 Posts
104 Reputation
Drummer_Dude
11-29-2023 at 07:53 AM.
11-29-2023 at 07:53 AM.
fwiw, just received an offer from Fifth Third for 5.3% APY on savings account good until June of 2024. *Need $25K minimum balance. Since I already have an account there, I'm going to take that offer and move money into that account until 6/24.
Reply
Joined Dec 2005
Chief Bottlewasher
> bubble2 1,033 Posts
452 Reputation
candelabra
12-01-2023 at 06:47 PM.
12-01-2023 at 06:47 PM.
Quote from madrascaldavid :
I have this account, started a few months ago. Only drawback I've found is that if/when they increase the interest rate on their accounts, you have to manually request an increase each time. I started at 5.03%, now requested an increase to 5.25%. I messaged them in the app at 4:53pm, they responded and updated my rate at 5:03pm (exactly 10 min). I'm ok doing a couple minutes worth of work a couple/few times a year to maintain the highest percentage. Works exactly as promised otherwise, great rates.
Yeah I got fed up with them. I saw new rates, assumed I would get them, found out they tweaked the name of the account and I would have to set up a new one. No thanks. They are banking Wink on people not watching. Just buy short term bonds or CDs they are 5.5% anyway.

screw these guys
Reply
Joined Aug 2016
L6: Expert
> bubble2 1,145 Posts
150 Reputation
Batmansplumber
12-02-2023 at 04:39 PM.
12-02-2023 at 04:39 PM.
Quote from animageofmine :
Doing the same. What is the maturity you pick for t bills?

4 or 8 weeks, since I want to stay liquid
Reply
Joined Dec 2012
L6: Expert
> bubble2 1,030 Posts
511 Reputation
luvmikey
12-03-2023 at 12:53 PM.
12-03-2023 at 12:53 PM.
I love the app and my interest is paid on time and I have no issues transferring money out of the bank as well as using them as a hub to transfer money between banks keeping UFB as the middle man

HERE IS MY ISSUE: I can't stand how often they open up new products and never disclose that your account is being reduced to a lower rate but that you can rollover to a premium rate.

I find that practice to be deceptive when practiced consistently which is basically more than once every 18 months
Reply
Joined Dec 2013
L1: Learner
> bubble2 6 Posts
10 Reputation
stogie1020
12-04-2023 at 01:11 PM.
12-04-2023 at 01:11 PM.
Just my experience, YMMV, but I have had an account for 10 months and have made several thousand dollars in interest. Thus far, I have not had my rate lowered, and when I see the rate go up, I chat with a rep online and it's raised in 10 minutes or less (done it a few times since inception).

My rate started at 4.85, now at 5.25. Transfers in take a week for me. I have not moved money out yet, so no experience with that.

If you are here, you are a Slickdealer. Don't want to miss a rate update? Set up a Slickdeal alert for Axos/UFB and when you get a deal notification, log on to UFB and ask for the rate update.
Reply
Joined Jun 2016
L5: Journeyman
> bubble2 800 Posts
119 Reputation
socseb
12-04-2023 at 08:08 PM.
12-04-2023 at 08:08 PM.
Quote from BullittEV :
Doesnt work for people like me where I want access to all of my cash immediately (house down payment). Still using PNC @ 4.65% for that reason.

Damn if ur house down payment is 250k good for you
Reply
Joined Nov 2015
L3: Novice
> bubble2 171 Posts
53 Reputation
ns8013
12-05-2023 at 09:05 PM.
12-05-2023 at 09:05 PM.
Quote from AFC118 :
Just stumbled upon this and after rummaging thru different potential accounts I finally settled on UFB. These are my opinions after 3 months.
-They have an app and you get a fugasi looking "debit" card. So if you need to "feel" like you have connection to your money, it's sorta there.
-I'm at 5.25%. If they raise rates, you will NOT be automatically bumped up. You need to use the chat feature and apparently a quick message and your acct will be bumped up. I'm thinking maybe this is why people are saying their rate got lowered??? Maybe they just seen the current promos at 5.25 and they had signed up for 5.05 and thought they were lowered. Just a thought…
-I have not had them lower my rate. I open the app and check from time to time.
-The messaging isn't the best. Little slow but they get the job done that you need. It's definitely a low budget operation, which most of these high yield accts are. I wasn't expecting the greatest customer care going in.

If you're ok with losing 1% from the highest yield, AMEX Savings is probably your #1 best best. I have that as well and it's a dream if you LOVE/NEED good customer service.
I can assure you that I was at 5% when I signed up, which was far better than the 4.2 I had with SoFi and the 4.25 or so I was at with BMO Harris. So I had moved a majority of my funds to UFB. After about 3 months I checked my app and noticed my rate had dropped to 4.5%. I called and spoke to someone and she quickly moved me to the new 5.25% account type. So at least some people are correct when saying their rate dropped, I know for a fact mine did with no notice to me. That's what I noticed in their fine print is specifically says they can change the rate without any notification.
Reply

Sign up for a Slickdeals account to remove this ad.

Joined May 2013
Master chief
> bubble2 503 Posts
41 Reputation
Gager
12-07-2023 at 02:58 PM.
12-07-2023 at 02:58 PM.
Just FYI to anyone trying this for the first time, the app is not great and kept asking me to "make my initial deposit". I ended up doing it 3-4 times because it never said transaction successfully made wait x amount of hours for it to post or something along those lines and when I opened the app it kept asking me "make your initial deposit" so I ended up over drawing my checking account by like 80k after all 4 of the transactions eventually posted. Seeing my checking account in the negative was startling to say the least. Their customer service was useless to remedy this. Apple savings account app, chase app are much better fwiw
Reply
Page 14 of 31
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.