Costco: New/Upgrade Lines w/ Trade-In at AT&T: iPhone 15/15 Pro + $100 GC

rick_312

Oct 5, 2023 12:58 AM

240 Comments

Joined Nov 2006

rick_312Oct 5, 2023 12:58 AM

240 Comments

Quote from low_ball_88

:

I requested and just received my trade-in kit from Costco ATT customer service center. My kit has my invoice number associated with the phone number that is to be traded in, It will be shipped to La Vergne, TN. Is that what you guys have on your mail-in trade in?

Was told by Costco ATT kiosk (where I did my upgrade) customer service rep not to take it to the store for trade-in.

I ordered over the phone through the Costco Att number, and my rep told me I can take it to the corporate store. Which lines up with what others are saying here. I'm going to say we can.

llvsixaxisvll

Oct 5, 2023 6:54 AM

72 Comments

Joined Sep 2017

llvsixaxisvllOct 5, 2023 6:54 AM

72 Comments

Quote from chenny

:

Since there's no confirmation of the Costco bill credits and shop card, is doing this deal via the Costco link pretty much the same as doing the deal via the AT&T website (minus the activation fee which most people seem to be getting)? Are the trade in credits (ie. $1000) showing up at least?

There is confirmation for both if the Costco rep does everything correctly. In email and in the printout receipt they give you.

valkerine

Oct 5, 2023 4:15 PM

5 Comments

Joined Feb 2012

valkerineOct 5, 2023 4:15 PM

5 Comments

Will Costco take in a 5S for trade-in?

Vahdidu

Oct 5, 2023 8:51 PM

12 Comments

Joined May 2013

VahdiduOct 5, 2023 8:51 PM

12 Comments

Anyone receive their $100 Costco gift cards yet? Are they mailing those out or digital?

MoeFaux

Oct 5, 2023 9:00 PM

710 Comments

Joined Apr 2004

MoeFauxOct 5, 2023 9:00 PM

710 Comments

Quote from Vahdidu

:

Anyone receive their $100 Costco gift cards yet? Are they mailing those out or digital?

If I recall correctly the fine print says up to 3 months.

1

llvsixaxisvll

Oct 5, 2023 10:15 PM

72 Comments

Joined Sep 2017

llvsixaxisvllOct 5, 2023 10:15 PM

72 Comments

Quote from valkerine

:

Will Costco take in a 5S for trade-in?

Edit: sorry mistaken, unsure.

Last edited by llvsixaxisvll October 5, 2023 at 03:57 PM.

turns2stone

Oct 5, 2023 10:29 PM

4.4K Comments

Joined Feb 2010

turns2stoneOct 5, 2023 10:29 PM

4.4K Comments

Quote from valkerine

:

Will Costco take in a 5S for trade-in?

Quote from llvsixaxisvll

:

Yes, anything above a 3G as long as you can provide an IMEI. Some older ones didn't have that and were locked to specific carriers.

The Costco trade-in offer mirrors the current AT&T offer. You can't just bring any old phone in, it has to be on the list/terms as provided by AT&T.

5S does not qualify for this offer.

somubtech

Oct 5, 2023 10:31 PM

114 Comments

Joined Mar 2015

somubtechOct 5, 2023 10:31 PM

114 Comments

I already submitted an order at Costco Kiosk and trading in iPhone 14, Is it possible to change the tradein device to iPhone 13 without cancelling the order?

llvsixaxisvll

Oct 5, 2023 10:56 PM

72 Comments

Joined Sep 2017

llvsixaxisvllOct 5, 2023 10:56 PM

72 Comments

Quote from turns2stone

:

The Costco trade-in offer mirrors the current AT&T offer. You can't just bring any old phone in, it has to be on the list/terms as provided by AT&T.

5S does not qualify for this offer.

Whoops sorry, thought this was the Verizon trade in thread.

iendu

Oct 5, 2023 11:13 PM

178 Comments

Joined Nov 2010

ienduOct 5, 2023 11:13 PM

178 Comments

Quote from SF911

:

How do you know if your Costco deal went thur? Never received any confirmation from Costco or ATT. And I got charged $35 activation fee on the first bill. I already got charged for 1st Installation before the phone even shipped. How do I check if I am going to get the $100GC and $50 credit. Beside praying and hope for the best

I received an order summary email from [email protected] right away before leaving the store. There was a PDF file attached with all the details about the promotion I'm getting which are waived the $35 upgrade fee, $100 upgrade gift card offer, and $50 upgrade line bill credit. Check your junk/spam mail folder. I've attached the partial screenshot of the PDF file.

Last edited by iendu October 5, 2023 at 04:48 PM.

iendu

Oct 5, 2023 11:30 PM

178 Comments

Joined Nov 2010

ienduOct 5, 2023 11:30 PM

178 Comments

Quote from persian_mafia

:

Take everything to an ATT store and do it there. I traded ours last week at the store and it's already shows pending in the system. Didn't want to risk it and have my phone be lost in the mai which seems to happen often reading the comments here. Just make sure to get a receipt. ATT corp stores do take trade-ins. Costco CS gave you wrong info.

I second this. 2 years ago, the warehouse inspected my trade-in and determined it was not in excellent condition. This made the value fall below the minimum free iPhone promotion value which was $120 or $130 or something like that. They only applied a one-time credit to my account – either $80 or $90. That was it. The worst thing is the time frame to trade in for the promotion is only 30 days from activation. If they mess up a trade-in like that, 99% of the time you're too late to try another promotional trade-in, which means you end up with no promotional bill credit at all. If you go to a corporate store, they check the phone in person and let you know right away. If they value your old phone below the eligible value, you can just walk away and bring another phone to try again.

iendu

Oct 5, 2023 11:37 PM

178 Comments

Joined Nov 2010

ienduOct 5, 2023 11:37 PM

178 Comments

Quote from somubtech

:

I already submitted an order at Costco Kiosk and trading in iPhone 14, Is it possible to change the tradein device to iPhone 13 without cancelling the order?

I think you can bring any eligible old phone directly to the corporate stores. Just provide them with your upgrade/new line number, and ensure them the promotional trade-in offer code is applied. AT&T will send you the trade-in kit by mail after your new phone has shipped, but you can ignore that and complete the trade-in at the store with the phone of your choice.

mach4

Oct 6, 2023 1:27 AM

621 Comments

Joined Jul 2008

mach4Oct 6, 2023 1:27 AM

621 Comments

Quote from Vahdidu

:

Anyone receive their $100 Costco gift cards yet? Are they mailing those out or digital?

When I did my Costco upgrade in August, I received physical card in mail about a month later.

1

RadRick

Oct 6, 2023 2:31 AM

90 Comments

Joined Nov 2009

RadRickOct 6, 2023 2:31 AM

90 Comments

Great deal! Just switch 6 T-Mobile Lines over. 4 iPhone 11's for 4 iPhone 15's, 1 Samsung S10e for 1 Samsung S23 and an old Samsung S7 for a Galaxy Z Flip5. Did it all online, which was so much better than at the Costco Kiosk. ($250 Bill Credit and $100 Costco Card) per line. No Activation fee. Also got a 25% Nurse Discount on the service.

Last edited by RadRick October 5, 2023 at 07:35 PM.

EfficientLlama8097

Oct 6, 2023 2:40 AM

2 Comments

Joined Nov 2019

EfficientLlama8097Oct 6, 2023 2:40 AM

2 Comments

Quick Question.. I recently upgrade my line to iphone 15 pro, how many days do I have to send the trade-in device?. Is it same as 90 days for return or I've to send my old phone within 30 days or so?.

Costco: New/Upgrade Lines w/ Trade-In at AT&T: iPhone 15/15 Pro + $100 GC

Free after 36-Monthly Bill Credits

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