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Start Oct 17th, T-Mobile Will Force customers to migrate grandfather plan to newer plans Unless You Opt-Out

210 141 October 10, 2023 at 08:39 PM in Services (2)
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Last Edited by asdfan October 10, 2023 at 08:44 PM
+104 Deal Score
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Start Oct 17th, T-Mobile Will Force customers to migrate grandfather plan to newer plans Unless You Opt-Out

Affected plans as the following:
Magenta
One
Magenta 55+
Simple Choice / Select Choice
Simple Choice Business

Reference:
https://tmo.report/2023/10/breaki...u-opt-out/

I just called in to opt out and request $25 credit.

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Last Edited by green_key October 16, 2023 at 09:19 AM
https://forums.macrumors.com/thre...t-32634669

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Joined Jun 2007
L10: Grand Master
> bubble2 7,908 Posts
1,240 Reputation
Dyscalculic
10-11-2023 at 06:42 AM.
10-11-2023 at 06:42 AM.
Quote from MM48 :
I was using an S23 Ultra, and now a Pixel 7 pro, both Firstnet certified. I was using an esim on the S23 and physical sim on the Pixel. I just got back from the Carolinas and it was even worse back there vs southern California.

I have even more questions now. What made you move from S23U to P7P?

FirstNet is unfortunately a PITA. We have a line too, want it's supposed to give you better access, but ends up giving you more pain than gain.

Currently, grappling with an issue where the phone is constantly showing as roaming on FirstNet, instead of organic connectivity. With roaming connectivity, we have to enable data roaming and all sorts of settings in apps to allow data on roaming. It opens the phone up to unintended actual roaming charges when we travel internationally.

Coverage wise we don't really have an issue. Our T-Mobile family members have constant dropped calls though.
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Joined Feb 2022
L3: Novice
> bubble2 247 Posts
18 Reputation
atn0716
10-11-2023 at 06:45 AM.
10-11-2023 at 06:45 AM.
Quote from crazeedave :
ONE plan shows 5 increase but offset with autopay. So no increase?

The free lines better stay free.

What about kickback?
Reply
Joined Sep 2005
L9: Master
> bubble2 4,711 Posts
203 Reputation
ugabuga
10-11-2023 at 06:59 AM.
10-11-2023 at 06:59 AM.
How is it offset with autopay when majority already had autopay discount. More bs marketing rebuttals

If they move to newer plan my guess is promos will be forfeit
Reply
Joined Dec 2015
L10: Grand Master
> bubble2 14,179 Posts
1,636 Reputation
Pro
Spaceman6969
10-11-2023 at 06:59 AM.
10-11-2023 at 06:59 AM.
Quote from TruongKy :
This gives me another reason to look for another provider. i've been using t-mobile family plan for over 10 years

Do it. No such things as company loyalty these days
Reply
Joined Sep 2005
L9: Master
> bubble2 4,711 Posts
203 Reputation
ugabuga
10-11-2023 at 07:01 AM.
10-11-2023 at 07:01 AM.
Quote from Spaceman6969 :
Do it. No such things as company loyalty these days

Yep if they touch my plan for the worse definitely time to leave
Reply
Joined Dec 2015
L10: Grand Master
> bubble2 14,179 Posts
1,636 Reputation
Pro
Spaceman6969
10-11-2023 at 07:01 AM.
10-11-2023 at 07:01 AM.
Quote from MrNice :
Ha they got people addicted to cheap unlimited data and now the data addicts have to cope with the price increase. Good strategy by T Mobile.

Want to save money? Kick your mobile data addiction and get one of those 14$/gb a month plans and only use 1gb of data per month. Its not that hard. You do not have to always have your face glued to your screen.

Not gonna work. You first need to be in someone else's shoes to understand why they need it more.
2
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Joined Dec 2017
L4: Apprentice
> bubble2 418 Posts
147 Reputation
xemods
10-11-2023 at 07:03 AM.
10-11-2023 at 07:03 AM.
Quote from Eragorn :
This sounds like an ad but I switched our family to US Mobile from Tmobile even though we were on a grandfathered plan. 5 lines for $23ish each after taxes and fees and we're on the verizon towers.

https://www.usmobile.com/get-started

My Simple Mobile service went from T-Mobile to Verizon towers and since then I've had connectivity issues, less 5G range, and significant speed issues. (I live in a major metropolitan area)
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Joined Jan 2015
Supreme Kai
> bubble2 253 Posts
157 Reputation
scitzofrenic
10-11-2023 at 07:08 AM.
10-11-2023 at 07:08 AM.
I just sent a message to tmobile tforce via x(twitter) stating I want to officially opt out as well as receive the $25 account credit. We'll see what they say.
Reply
Joined Aug 2009
L6: Expert
> bubble2 1,634 Posts
164 Reputation
dcguy703
10-11-2023 at 07:19 AM.
10-11-2023 at 07:19 AM.
So they are giving us $25 if we opt out and stay in our old and cheaper plan?? i dont follow....
Reply
Joined Dec 2007
L6: Expert
> bubble2 1,713 Posts
1,243 Reputation
phewry
10-11-2023 at 07:23 AM.
10-11-2023 at 07:23 AM.
Quote from atn0716 :
What about kickback?

Good question.
Reply
Joined Jul 2009
L2: Beginner
> bubble2 92 Posts
520 Reputation
Pro
nickwitty
10-11-2023 at 07:28 AM.
10-11-2023 at 07:28 AM.
Quote from loopydeals :
https://tmo.report/2023/10/breaki...u-opt-out/
https://www.cnet.com/tech/mobile/...CAD590a51e

T-Mobile plans affected:
  • One
  • Simple Choice
  • Magenta
  • Magenta 55 Plus

The 60 days opt out window only applies to newer plans with Price Lock. If your plan doesn't have price lock it isn't clear how long you've to opt out right now.


Price Lock doesn't really lock in your plan price. If you check the fine print, it just covers your final month's service charges if you disagree with any price changes. They protected themselves from the beginning when they introduced Price Lock.
T-Mobile "Un-Contract" has the fine print about it they raise your price they will cover your last months bill if you decide to switch carriers. This applies to customers who signed up on or before April 27, 2022.

Customers who signed up on April 28, 2022 and later have Price Lock which guarantees their price will not increase. No fine print about if they raise your price they pay your last months bill.

For reference: https://www.androidpolice.com/t-m...-everyone/
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Last edited by nickwitty October 11, 2023 at 07:58 AM.

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Joined Aug 2013
L3: Novice
> bubble2 455 Posts
2,004 Reputation
loopydeals
10-11-2023 at 08:07 AM.
10-11-2023 at 08:07 AM.
Quote from nickwitty :
T-Mobile "Un-Contract" has the fine print about it they raise your price they will cover your last months bill if you decide to switch carriers. This applies to customers who signed up before April 27, 2022.

Customers who signed up on April 28, 2022 and later have Price Lock which guarantees their price will not increase. No fine print about if they raise your price they pay your last months bill.

For reference: https://www.androidpolice.com/t-m...-everyone/
I got Price Lock and Un-Contract terms mixed up then.

Everyone that signed up before 4/27/22 (Un-Contract).
  • Last month's bill refunded if you choose to leave. 60 days to notify T-mobile if planning to leave.
The choice to opt out and staying seems like an exception outside of the Un-Contract terms. This is the opt out we don't know yet on how long people have to decide.

Price Lock for those that signed up after 4/27/22 doesn't really protect you from rate increases either. T-mobile could do the same as Verizon and AT&T by adding a surcharge fee for older plans since fees are excluded from Price Lock. Price Lock also guarantees "access" to an AutoPay discount but the discount rate can be adjusted by T-mobile. AT&T did this over the Summer for people paying by credit card.
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Joined Jul 2015
L5: Journeyman
> bubble2 838 Posts
534 Reputation
TikiTaka
10-11-2023 at 08:09 AM.
10-11-2023 at 08:09 AM.
As a 10 years customer, I have no regrets to move to Google FI last month
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Joined Mar 2012
L6: Expert
> bubble2 1,087 Posts
3,277 Reputation
dodgers2025win
10-11-2023 at 08:13 AM.
10-11-2023 at 08:13 AM.
I wonder if this includes One Plan Military?
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