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Model: Sony UBP-X800M2 4K UHD Home Theater Streaming Blu-ray Player UBPX800M2
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I'm the guy supermanrob was talking about that posted the settings tweaks that are supposedly a fix for the skipping issues on 4k discs. And since you have had so many issues I'm curious if they would fix your issues. I bought the X700/M when the Target clearance deal was posted on this site for $78. Many people were warning of this issue, but for $78 I was willing to give it a try as I could carry it back for a refund if I needed to. I did some searching about the issue and ran across a few posts on social media and forums about the settings that could be changed to solve the issue. I set mine up with those settings and have not experienced the skipping or freezing after playing a good 25-30 4k discs. I do know that basically everyone who tried the settings tweaks said that it fixed the problem for them.
1st setting is the 4k upscaling. That is recommended to be turned off (especially when watching a 4k disc as it doesn't need to be upscaled). I have used the upscaling on regular blu rays with no issue, but usually just let my C1 do that as it does it better anyways.
2nd setting is to be sure the cinema conversion mode is set to Video instead of Auto.
I'm really curious to see if this would work for you. I know that it seems to have worked for nearly everyone who found this info and tried it. There's a YouTube video that covers this and the comments section is full of people thanking the guy for the video, saying that they were beyond frustrated, beyond the return window, and just ready to give up on it. Link to video...
That said, there is still the obvious issue with the manual selection of Dolby Vision. Yeah, it is a little frustrating but it does get the job done at a less expensive cost vs the Panasonics. I jumped on the UB820 deal myself at Abt when the price dropped to $348 and got an extra $25 off for signing up for their email list. I couldn't resist at $323 and am looking forward to getting it tomorrow.
If you get a chance to try the settings please respond with your results. If it doesn't work I'm not going to bother to even mention it again. But if it works like it has for me the Sony is a decent budget entry into the 4k physical media world for many.
I have this model. I've watched 30+ 4k movies. 20+ of them have paused or glitched at some point. Some have to be restarted and skipped forward, some will never finish playing. Same disc plays fine on Xbox. Buy with caution.
Anyone have experience with open box items from Best Buy?
Wondering if there has been any consistency among those who have bought them (either good or bad). I see an Open-Box Excellent condition for $181, but have never had experience with them myself.
A documented glitchy electronic device returned to a Best Buy.
Bought an open box item 15 yr ago. It was a 5.1 channel pioneer receiver. Still works to this day.
Oh wow yeah that worked out well. I went ahead and took a chance on this one, seems it's not a big issue if it doesn't end up working out (return if any issues spotted within the return window, or out $180 if something happens years or months later).
As a person with six 4k players in one house ranging from a $150 cheap Panasonic, a PS5, Xbox Series X, and the Sony X800m2, there are differences in these players. The Sony will do Dolby Vision and none of my other players do. The Xbox Series X and PS5 have issues reading some discs, I think they are using old Samsung drives. I wish I could have gotten the $500 Panasonic but as this was a replacement device for a 3-year-old LG that played Dolby Vision I have no complaints.
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Nov 15, 2023 08:29 PM
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The HDR Optimizer and HCX Processor are clear wins over the Sony models --- if you use them.
What if you use your TV for 4K upscaling, HDR tone mapping, and TV-led Dolby Vision, because it's supposed to be top notch as well, e.g., the Sony Cognitive Processor XR in the A80, A90, and A95 series OLEDs?
You post a lot on the electronics items, so thought you might have an opinion.
The Sony BD players also play a lot of network media that the Panasonics won't.
Having tried that because of this very question on a calibrated master Sony Oled(personal calibrated LG Oled), agree Sony's processing is top notch(LG's is very close behind).
Not really a comparison since you can't turn off display processing.
I could see how it may be a benefit turning off processing with Sony with a good display.
It sounds like that's what needs to be done to solve the known issues with Sony anyways.
Panasonic we had to really scrutinize the picture, basically a wash.
As a matter of fact there is a much greater difference between calibrated vs non-calibrated display.
DV isn't very relevant since it's dynamic HDR, all dependent on quality of content & quality of display.
Why IMO the 420 is a great buy especially when on sale.
Depending on quality of DV content vs the "processing" of HDR will determine the difference.
Often it's not a big one because of the good "processing" from player/display.
Network media, I know no one that uses their player for that, I know I don't.
I'm the guy supermanrob was talking about that posted the settings tweaks that are supposedly a fix for the skipping issues on 4k discs. And since you have had so many issues I'm curious if they would fix your issues. I bought the X700/M when the Target clearance deal was posted on this site for $78. Many people were warning of this issue, but for $78 I was willing to give it a try as I could carry it back for a refund if I needed to. I did some searching about the issue and ran across a few posts on social media and forums about the settings that could be changed to solve the issue. I set mine up with those settings and have not experienced the skipping or freezing after playing a good 25-30 4k discs. I do know that basically everyone who tried the settings tweaks said that it fixed the problem for them.
1st setting is the 4k upscaling. That is recommended to be turned off (especially when watching a 4k disc as it doesn't need to be upscaled). I have used the upscaling on regular blu rays with no issue, but usually just let my C1 do that as it does it better anyways.
2nd setting is to be sure the cinema conversion mode is set to Video instead of Auto.
I'm really curious to see if this would work for you. I know that it seems to have worked for nearly everyone who found this info and tried it. There's a YouTube video that covers this and the comments section is full of people thanking the guy for the video, saying that they were beyond frustrated, beyond the return window, and just ready to give up on it. Link to video...
That said, there is still the obvious issue with the manual selection of Dolby Vision. Yeah, it is a little frustrating but it does get the job done at a less expensive cost vs the Panasonics. I jumped on the UB820 deal myself at Abt when the price dropped to $348 and got an extra $25 off for signing up for their email list. I couldn't resist at $323 and am looking forward to getting it tomorrow.
If you get a chance to try the settings please respond with your results. If it doesn't work I'm not going to bother to even mention it again. But if it works like it has for me the Sony is a decent budget entry into the 4k physical media world for many.
Related question: Does the 4k upscaling do anything if your tv isn't 4k?
Having tried that because of this very question on a calibrated master Sony Oled(personal calibrated LG Oled), agree Sony's processing is top notch(LG's is very close behind).
Not really a comparison since you can't turn off display processing.
I could see how it may be a benefit turning off processing with Sony with a good display.
It sounds like that's what needs to be done to solve the known issues with Sony anyways.
Panasonic we had to really scrutinize the picture, basically a wash.
As a matter of fact there is a much greater difference between calibrated vs non-calibrated display.
DV isn't very relevant since it's dynamic HDR, all dependent on quality of content & quality of display.
Why IMO the 420 is a great buy especially when on sale.
Depending on quality of DV content vs the "processing" of HDR will determine the difference.
Often it's not a big one because of the good "processing" from player/display.
Network media, I know no one that uses their player for that, I know I don't.
So if you play the 420 with a DV HDR disk to a TV capable of Dolby Vision what happens? It outputs 'optimized' HDR but no DV? Which would still look pretty darn good right?
Smart Functionality: With fast, stable built-in Wi-Fi, you can wirelessly access your favorite streaming apps and services including Netflix, YouTube, Amazon Prime & various others.
So if you play the 420 with a DV HDR disk to a TV capable of Dolby Vision what happens? It outputs 'optimized' HDR but no DV? Which would still look pretty darn good right?
Correct, you could play 10 different disc(I have) and differences will vary sometimes widely, often it's fairly close though.
Look at Samsung, no DV and people rave about their PQ!
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1st setting is the 4k upscaling. That is recommended to be turned off (especially when watching a 4k disc as it doesn't need to be upscaled). I have used the upscaling on regular blu rays with no issue, but usually just let my C1 do that as it does it better anyways.
2nd setting is to be sure the cinema conversion mode is set to Video instead of Auto.
I'm really curious to see if this would work for you. I know that it seems to have worked for nearly everyone who found this info and tried it. There's a YouTube video that covers this and the comments section is full of people thanking the guy for the video, saying that they were beyond frustrated, beyond the return window, and just ready to give up on it. Link to video...
https://www.youtube.com/watch?v=Sym8ayO
That said, there is still the obvious issue with the manual selection of Dolby Vision. Yeah, it is a little frustrating but it does get the job done at a less expensive cost vs the Panasonics. I jumped on the UB820 deal myself at Abt when the price dropped to $348 and got an extra $25 off for signing up for their email list. I couldn't resist at $323 and am looking forward to getting it tomorrow.
If you get a chance to try the settings please respond with your results. If it doesn't work I'm not going to bother to even mention it again. But if it works like it has for me the Sony is a decent budget entry into the 4k physical media world for many.
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Wondering if there has been any consistency among those who have bought them (either good or bad). I see an Open-Box Excellent condition for $181, but have never had experience with them myself.
A documented glitchy electronic device returned to a Best Buy.
What could go wrong.
Sign up for a Slickdeals account to remove this ad.
What if you use your TV for 4K upscaling, HDR tone mapping, and TV-led Dolby Vision, because it's supposed to be top notch as well, e.g., the Sony Cognitive Processor XR in the A80, A90, and A95 series OLEDs?
You post a lot on the electronics items, so thought you might have an opinion.
The Sony BD players also play a lot of network media that the Panasonics won't.
Not really a comparison since you can't turn off display processing.
I could see how it may be a benefit turning off processing with Sony with a good display.
It sounds like that's what needs to be done to solve the known issues with Sony anyways.
Panasonic we had to really scrutinize the picture, basically a wash.
As a matter of fact there is a much greater difference between calibrated vs non-calibrated display.
DV isn't very relevant since it's dynamic HDR, all dependent on quality of content & quality of display.
Why IMO the 420 is a great buy especially when on sale.
Depending on quality of DV content vs the "processing" of HDR will determine the difference.
Often it's not a big one because of the good "processing" from player/display.
Network media, I know no one that uses their player for that, I know I don't.
1st setting is the 4k upscaling. That is recommended to be turned off (especially when watching a 4k disc as it doesn't need to be upscaled). I have used the upscaling on regular blu rays with no issue, but usually just let my C1 do that as it does it better anyways.
2nd setting is to be sure the cinema conversion mode is set to Video instead of Auto.
I'm really curious to see if this would work for you. I know that it seems to have worked for nearly everyone who found this info and tried it. There's a YouTube video that covers this and the comments section is full of people thanking the guy for the video, saying that they were beyond frustrated, beyond the return window, and just ready to give up on it. Link to video...
https://www.youtube.com/watch?v=Sym8ayO
That said, there is still the obvious issue with the manual selection of Dolby Vision. Yeah, it is a little frustrating but it does get the job done at a less expensive cost vs the Panasonics. I jumped on the UB820 deal myself at Abt when the price dropped to $348 and got an extra $25 off for signing up for their email list. I couldn't resist at $323 and am looking forward to getting it tomorrow.
If you get a chance to try the settings please respond with your results. If it doesn't work I'm not going to bother to even mention it again. But if it works like it has for me the Sony is a decent budget entry into the 4k physical media world for many.
Not really a comparison since you can't turn off display processing.
I could see how it may be a benefit turning off processing with Sony with a good display.
It sounds like that's what needs to be done to solve the known issues with Sony anyways.
Panasonic we had to really scrutinize the picture, basically a wash.
As a matter of fact there is a much greater difference between calibrated vs non-calibrated display.
DV isn't very relevant since it's dynamic HDR, all dependent on quality of content & quality of display.
Why IMO the 420 is a great buy especially when on sale.
Depending on quality of DV content vs the "processing" of HDR will determine the difference.
Often it's not a big one because of the good "processing" from player/display.
Network media, I know no one that uses their player for that, I know I don't.
Smart Functionality: With fast, stable built-in Wi-Fi, you can wirelessly access your favorite streaming apps and services including Netflix, YouTube, Amazon Prime & various others.
Look at Samsung, no DV and people rave about their PQ!
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