I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.
The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.
I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.
You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.
I was able to take advantage of the
June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.
Hope this helps a few people.
image source:
https://imgur.com/a/86OjWxb
T-Mobile
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Can someone confirm if the trade-in is NOT required?
Here is a copy of the email:
Upgrade your network experience
Don't let an older phone keep you from experiencing the power of our 5G network, now in your area. Enjoy better coverage in buildings and faster speeds to do all the things you love when you upgrade to a 5G phone.
Great news! You're eligible for a FREE 5G phone with trade-in and 24 monthly bill credits, plus tax.
Experience the full power of America's largest and fastest 5G network. Upgrade today!
ELIGIBLE LINE(S) ENDING IN: XXXX
Limited-time offer; subject to change. Contact us before canceling account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $198.00 – moto g 5G). Tax on pre-credit price due at sale. Qualifying credit, service, & trade-in (any phone in any condition) required. $35 device connection charge due at sale. Up to $228 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 discounted devices/account. May not be combinable with some offers or discounts. Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data for Q3 2023. Ookla trademarks used under license and reprinted with permission. See 5G device, coverage, & access details at T‑Mobile.com. See Terms & Conditions (including arbitration provision) at T‑Mobile.com.
I'll try to call later and see if they can do the iPhone SE with a trade in (any condition).
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Limited-time offer; subject to change. Contact us before canceling account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $198.00 – moto g 5G). Tax on pre-credit price due at sale. Qualifying credit, service, & trade-in (any phone in any condition) required. $35 device connection charge due at sale. Up to $228 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 discounted devices/account. May not be combinable with some offers or discounts. Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data for Q3 2023. Ookla trademarks used under license and reprinted with permission. See 5G device, coverage, & access details at T‑Mobile.com. See Terms & Conditions (including arbitration provision) at T‑Mobile.com.
I'll try to call later and see if they can do the iPhone SE with a trade in (any condition).
Can someone confirm if the trade-in is NOT required?
Here is a copy of the email:
Upgrade your network experience
Don't let an older phone keep you from experiencing the power of our 5G network, now in your area. Enjoy better coverage in buildings and faster speeds to do all the things you love when you upgrade to a 5G phone.
Great news! You're eligible for a FREE 5G phone with trade-in and 24 monthly bill credits, plus tax.
Experience the full power of America's largest and fastest 5G network. Upgrade today!
ELIGIBLE LINE(S) ENDING IN: XXXX
Sign up for a Slickdeals account to remove this ad.
Join The Conversation
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