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YMMV, In-Store for T-Mobile Customers with Non-5G Phones: Free (via Bill Credits) iPhone SE 3rd Gen, No Trade-In Required, Worked for Simple Choice, Support Fee and Taxes Apply

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I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb
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Created 12-08-2023 at 07:16 PM by edmondsdave
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Joined Sep 2003
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> bubble2 17,040 Posts
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chaoss
12-13-2023 at 06:22 AM.
12-13-2023 at 06:22 AM.
Quote from angel5000 :
got the email for the line using iphone 11.
meanwhile, the lines using iphones 6-xr and se (1st generation) are not getting anything.
all the lines have been using the phones for at least 1 year or more

You think the 11 user uses mobile data more? I'm wondering if a heavy data user would get it triggered more vs someone who is usually on WiFi
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Joined Dec 2007
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angel5000
12-13-2023 at 07:12 AM.
12-13-2023 at 07:12 AM.
Quote from chaoss :
You think the 11 user uses mobile data more? I'm wondering if a heavy data user would get it triggered more vs someone who is usually on WiFi
probably. the one uses about 60+gb of data per month. the other ones use less than 2 gb of data per month.
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randonomous
12-13-2023 at 07:14 AM.
12-13-2023 at 07:14 AM.
Quote from Spacegho5t :
I got one of these emails. Any chance it could be done at Costco to avoid the $35 upgrade fee and may even snag a $75 shop card?
@Spacegho5t
Did you get an answer to this?
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Spacegho5t
12-13-2023 at 07:57 AM.
12-13-2023 at 07:57 AM.
Quote from randonomous :
@Spacegho5t
Did you get an answer to this?
I havent had the time yet to go to Costco and see for myself, but in this similar thread other users have confirmed they got the shop card for this free upgrade. One user even said their shop card got denied but they contacted tforce and were given a $75 credit on their account instead.

good luck!
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larbs
12-13-2023 at 08:24 AM.
12-13-2023 at 08:24 AM.
I got an email for one of my 5 lines. It's actually on a line for a kid that's gonna want a better phone than an SE. I could use it though as it's better than my phone.
Do the bill credits stop if I switch her (eligible line) to an iPhone 15 after I get the new SE and move my line to the SE?
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chaoss
12-13-2023 at 08:27 AM.
12-13-2023 at 08:27 AM.
Quote from larbs :
I got an email for one of my 5 lines. It's actually on a line for a kid that's gonna want a better phone than an SE. I could use it though as it's better than my phone.
Do the bill credits stop if I switch her (eligible line) to an iPhone 15 after I get the new SE and move my line to the SE?

The credits don't stop.


A 15 for her?
These kids are spoiled nowadays lol
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Joined Sep 2003
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chaoss
12-13-2023 at 08:29 AM.
12-13-2023 at 08:29 AM.
Quote from Spacegho5t :
I havent had the time yet to go to Costco and see for myself, but in this similar thread other users have confirmed they got the shop card for this free upgrade. One user even said their shop card got denied but they contacted tforce and were given a $75 credit on their account instead.

good luck!

That's a totally different deal.

This one is to try to get users out of old lte devices and put them on 5g devices.

It would be good if it works at Costco to qualify for the shop card
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MellowMoon185
12-13-2023 at 06:11 PM.
12-13-2023 at 06:11 PM.
I need cell service for security camera
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droiddler
12-13-2023 at 08:29 PM.
12-13-2023 at 08:29 PM.
Quote from chaoss :
which device are you currently using
moto g7 powerMad
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droiddler
12-14-2023 at 08:43 AM.
12-14-2023 at 08:43 AM.
my very old cricket motorola e5 phone was locked out (forgot the pin), I did a reset the phone and now it is not allowing me to setup the phone as I don't remember the email id I used (I tried a few but not lucky).

Is it possible to tradein this phone without completing the setup (I can find the imei when I remove the battery)?
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lou2004
12-14-2023 at 09:18 AM.
12-14-2023 at 09:18 AM.
Quote from droiddler :
my very old cricket motorola e5 phone was locked out (forgot the pin), I did a reset the phone and now it is not allowing me to setup the phone as I don't remember the email id I used (I tried a few but not lucky).

Is it possible to tradein this phone without completing the setup (I can find the imei when I remove the battery)?
Nvm wrong thread
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Joined Dec 2007
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Kouskous44
12-14-2023 at 09:24 AM.
12-14-2023 at 09:24 AM.
Anyone have experience with tmobile trade in phones have have screen burn ins? Do they care as long as there are no cracks and everything functions? Tia
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Masterguy
12-14-2023 at 12:07 PM.
12-14-2023 at 12:07 PM.
I have my daughter on the original iPhone SE for a month now . No emails. Even checked at store if that line would qualify for a SE3 Update. No go!

Not sure why tmobile is so selective on this
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stuff75
12-14-2023 at 01:16 PM.
12-14-2023 at 01:16 PM.
Quote from Masterguy :
I have my daughter on the original iPhone SE for a month now . No emails. Even checked at store if that line would qualify for a SE3 Update. No go!

Not sure why tmobile is so selective on this
T-mobile is terrible. They make it so difficult to figure out this promo and said it never exited. Anyone go to Costco and get the iphone SE there from t-mobile?
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sbimos
12-14-2023 at 08:14 PM.
12-14-2023 at 08:14 PM.
Quote from SkillfulRailway827 :
If your existing line is on iPhone, I can confirm the document they should look for is "2022 Trade P6" (yes 2022),

*** This is only for 2G Shutdown targeted phone line, not for this 4G deal

Has nobody posted this promo's name yet then?

and which is the better old phone to trade in if they make me? 5C or SE(1)?
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Last edited by sbimos December 14, 2023 at 08:17 PM.
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