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YMMV, In-Store for T-Mobile Customers with Non-5G Phones: Free (via Bill Credits) iPhone SE 3rd Gen, No Trade-In Required, Worked for Simple Choice, Support Fee and Taxes Apply

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I received an email earlier today from T-Mobile saying that one of my lines (which currently has an iPhone XR) was eligible to upgrade to a new 5G phone for free to better take advantage of the network. I am on the Simple Choice North America Promo plan with several free lines so this seems like it must apply to a lot of plans.

The fine print in the email (see images in link) made it seem like it was limited to just the Moto G 5G (meh), so I reached out to T-Force via Twitter to ask if any other phones qualified. They confirmed that the iPhone SE 3rd Gen, Nokia G310, Nord 300, and REVVL 6/6X also qualified, but that you had to complete the transaction in store.

I had to go to the mall tonight so stopped by the T-Mobile store after confirming that my account was annotated and the SE was in stock and was able to upgrade to the 128GB black model for the $35 support fee and tax. Bill credits seem to be in process.

You may want to reach out to T-Force to confirm and have them annotate your account as that definitely helped at the store.

I was able to take advantage of the June 2022 deal for another line that had an old iPhone on it so it's been nice to get a couple upgrades for the kiddos.

Hope this helps a few people.

image source:
https://imgur.com/a/86OjWxb
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Created 12-08-2023 at 07:16 PM by edmondsdave
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Joined Nov 2017
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> bubble2 57 Posts
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1DealPerMeal
12-15-2023 at 08:04 AM.
12-15-2023 at 08:04 AM.
We had a free iPhone deal on your current plan but that offer has been withdrawn currently so I'd advise to wait until a new deal is released because we keep releasing better and exciting offers for all the customers. So, you can wait for sometime and order the new device once any better deal is released. The information will be posted onT-Mobile.com and you will also be notified on your account when a new offer is released.

^^ is from T-Mobile rep . , can anyone confirm recent success
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Joined Sep 2003
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> bubble2 16,985 Posts
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chaoss
12-15-2023 at 08:16 AM.
12-15-2023 at 08:16 AM.
Quote from sbimos :
Has nobody posted this promo's name yet then?

and which is the better old phone to trade in if they make me? 5C or SE(1)?
check the pics in the first post
p622
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Joined Dec 2016
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> bubble2 1,648 Posts
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OceanTwelve
12-15-2023 at 10:28 AM.
12-15-2023 at 10:28 AM.
Quote from sd_junky :
Decent deal for those who needs to upgrade. But a big MEH on all the free phones.

Like I said before. T-Mobile needs to step up their game. Like sooner than later. Their iPhone 15 deals are lackluster.
They aren't lackluster. You just want it to be free.
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Joined Dec 2007
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> bubble2 1,563 Posts
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angel5000
12-15-2023 at 05:59 PM.
12-15-2023 at 05:59 PM.
went to 3 stores they all said i needed to trade in a phone and it's only android phones being offered.
got the email for one line.
anyone got success the the past 2 days?
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Joined Aug 2010
Chilled Mugs
> bubble2 6,517 Posts
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rootbear
12-15-2023 at 06:39 PM.
12-15-2023 at 06:39 PM.
This is a BS unicorn deal. Congrats to those who got it.
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Joined Sep 2015
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> bubble2 155 Posts
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sbimos
12-16-2023 at 02:48 PM.
12-16-2023 at 02:48 PM.
Quote from chaoss :
check the pics in the first post
p622

I thought P622 was the June 2022 deal, and OP was just mentioning it as another way he'd gotten a free SE(3).
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Joined Sep 2003
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> bubble2 16,985 Posts
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chaoss
12-16-2023 at 03:33 PM.
12-16-2023 at 03:33 PM.
Quote from sbimos :
I thought P622 was the June 2022 deal, and OP was just mentioning it as another way he'd gotten a free SE(3).
Hmm I'm not sure.
I thought that was the new deal. Maybe op can mention if he started getting the credits yet.
If not, the twitter rep lied to him
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Joined Sep 2015
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> bubble2 155 Posts
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sbimos
12-16-2023 at 04:01 PM.
12-16-2023 at 04:01 PM.
Quote from chaoss :
Hmm I'm not sure.
I thought that was the new deal. Maybe op can mention if he started getting the credits yet.
If not, the twitter rep lied to him

How do I post images? I found the P622 official info, but the link doesn't load it, you have to swipe a bunch to see it:
https://www.t-mobile.com/offers/p...er-details
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> bubble2 17 Posts
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stuff75
12-17-2023 at 06:55 AM.
12-17-2023 at 06:55 AM.
Quote from sbimos :
How do I post images? I found the P622 official info, but the link doesn't load it, you have to swipe a bunch to see it:
https://www.t-mobile.com/offers/p...er-details
The P622 does not say iphone se in the link above. Not sure how anybody gets this deal and the stores don't know. The P622 says it is only for Edge.
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Joined Sep 2015
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> bubble2 155 Posts
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sbimos
12-18-2023 at 10:43 AM.
12-18-2023 at 10:43 AM.
Quote from stuff75 :
The P622 does not say iphone se in the link above. Not sure how anybody gets this deal and the stores don't know. The P622 says it is only for Edge.

That's one the OP said he had used before. I think he said he negotiated for the SE, or maybe he was referring to the current deal.
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Joined Mar 2014
My Time,Talent,Treasure!!
> bubble2 2,624 Posts
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QkTreasures
12-22-2023 at 02:08 PM.
12-22-2023 at 02:08 PM.
Quote from sbimos :
One plan here. Multiple non-5G iphones on multiple free lines since last year's promotion. No offers for me yet.

Did u get any Free 5G Devices from last years Promo Deals? Maybe the 3G deal thing?
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Joined Sep 2003
L10: Grand Master
> bubble2 16,985 Posts
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chaoss
01-04-2024 at 05:56 PM.
01-04-2024 at 05:56 PM.
Put two sim cards in some iPhone XR's in hopes that it would trigger an email. Nothing yet
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Joined May 2015
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> bubble2 30 Posts
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Spyder271
03-26-2024 at 03:43 AM.
03-26-2024 at 03:43 AM.
Quote from chaoss :
Put two sim cards in some iPhone XR's in hopes that it would trigger an email. Nothing yet
Out of curiosity, did the deal ever trigger for you?
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Joined Sep 2003
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> bubble2 16,985 Posts
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chaoss
03-26-2024 at 03:00 PM.
03-26-2024 at 03:00 PM.
Quote from Spydertran721 :
Out of curiosity, did the deal ever trigger for you?
no emails were sent to me
still have the sims in xr's, nothing
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