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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

Deal Score
+244
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896 Comments

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Dec 20, 2023 6:43 PM
5.9K Comments
Joined Mar 2004
supernomanDec 20, 2023 6:43 PM
5.9K Comments
MyUPS status still shows pending from 12/10 label created. No movement.
Dec 20, 2023 6:49 PM
196 Comments
Joined Aug 2011
Tom15Dec 20, 2023 6:49 PM
196 Comments
Quote from BBDV :
I just got my UPS notification that it will be delivered tomorrow so crossing my fingers!
We've had a handful of false alarms already in the past week. Don't do that to us. Have you verified:

Notification is directly from UPS?
Weight of the package?
Confirmed that the tracking number matches Amazon order?
Dec 20, 2023 7:22 PM
4 Comments
Joined Sep 2019
BBDVDec 20, 2023 7:22 PM
4 Comments
Quote from Tom15 :
We've had a handful of false alarms already in the past week. Don't do that to us. Have you verified:

Notification is directly from UPS?
Weight of the package?
Confirmed that the tracking number matches Amazon order?
Yes you are correct. It was for a different order. Sorry to get (my) anyone's hopes up. Back to fully expecting to get refunded on Friday.
2
Dec 20, 2023 7:55 PM
13 Comments
Joined Jan 2018
19kenworth48Dec 20, 2023 7:55 PM
13 Comments
Quote from thumperstain
I'm riding this out until mid January, when they originally said they'd be delivered as I checked out. It's worth the $1 in interest I'd have earned on the $230.

Relax and enjoy the holidays. Amazon once has a price mistake on 10 boxes of disposable gloves that they priced as a single box. It took 4 months, but they still sent them. No reason not to wait til the initial delivery estimate and see what shakes out.

Generating the UPS labels has the Amazon system showing delivery dates that reflect a normal estimated transit time. I order a lot and I've seen this many times, it doesn't mean anything until UPS picks it up. Chat reps don't have any actual information, ever. I'm going to gamble $1 in interest that Dark Lord Bezos pays out.

I agree, I will also wait as long as possible. It's the middle of winter and spring will be here soon. No problem here
1
1
Dec 20, 2023 8:01 PM
3 Comments
Joined Jan 2023
MagentaKite9004Dec 20, 2023 8:01 PM
3 Comments
After following this thread and some of the advice I'm very satisfied with the conclusion.

I thought I would post my results. I chated with the Amazon support for a refund and credit to repurchase the bike. I was told I could reorder and do a proce adjustment after the fact because to reorder its 399 plus 120 shipping. I escalated to a supervisor and he was able to refund the 247 for the bike and give me 250 promotion credit. That was more than I expected to happen, I was thinking maybe a 50 dollar gift card for the trouble.

Good luck to everyone
Dec 20, 2023 8:26 PM
349 Comments
Joined Jul 2006
davydaveDec 20, 2023 8:26 PM
349 Comments
I got nothing, refunded; only assurance that they will do a price adjustment if I buy the bikes again, but they will NOT cover the 120 shipping each.
Dec 20, 2023 9:10 PM
93 Comments
Joined Jun 2014
dragon17Dec 20, 2023 9:10 PM
93 Comments
Quote from davydave :
I got nothing, refunded; only assurance that they will do a price adjustment if I buy the bikes again, but they will NOT cover the 120 shipping each.
Same. And they said price adjustment only applies if seller is Amazon (not Heybike)

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Dec 20, 2023 9:24 PM
1.9K Comments
Joined Nov 2005
g10nyDec 20, 2023 9:24 PM
1.9K Comments
Quote from CoreyS5764 :
Only took me 2.5 hours but I managed to get I gift card for $357.01 immediately with no purchase needed. Series of events-I placed order on the 9th and it said delivery on the 14th. On the 15th I chatted and they gave me 20% back saying it would be the 19th. So total dropped to $194. Perfect. Well I went in today and still no update so I tracked the ups tracking and it showed label created and canceled in the same minute. But it still shows running late on the website. Long story short, after 7 transfers I got them to give me the difference between the 194 and the 552 it would cost to reorder. So no bike but a free $357 gift card. WIN!

How is this not helpful? Just because you take what amazon feeds you and get nothing. Get bent if you don't like it.
Not sure if everyone has the verbal skills to get the above amount, but $200 or thereabouts, on top of the refund, for a reasonable yet firm person, should be doable. I would know.

Now off to find another ebike. I'd head to Best Buy if the promo credit weren't strictly for Amazon. Maybe run the current bike into the ground and buy some career- or household-related things I already know I will need? Decisions, decisions...
1
Dec 20, 2023 11:12 PM
401 Comments
Joined Feb 2010
maz021Dec 20, 2023 11:12 PM
401 Comments
What did you say to get the $317 gift card? And on top of that they refunded you? We all need to know this info so we're not scammed again! I could have bought the other ebike deal but thought this one would come through.
1
Dec 20, 2023 11:13 PM
401 Comments
Joined Feb 2010
maz021Dec 20, 2023 11:13 PM
401 Comments
Quote from nkl7 :
Thanks so much for the heads up! I got $317 on a gift card and also a gift card for the refund price of my bike .$245.
What did you say to get the $317 gift card? And on top of that they refunded you? We all need to know this info so we're not scammed again! I could have bought the other ebike deal but thought this one would come through.
1
Dec 20, 2023 11:52 PM
502 Comments
Joined Nov 2010
epix1718Dec 20, 2023 11:52 PM
502 Comments
Early in the year I ordered a fuel tank that was price mistaked via seller Amazon. It arrived a few weeks ago. I totally forgot about it but it indeed showed up out of the blue.

If it shows, then that's a big win for us that got in on the deal. If not the money will be refunded likely with a bit of credit.. Better than what any bank would give in interest. This is not a losing situation when it settles out.
Dec 21, 2023 12:14 AM
59 Comments
Joined Jan 2019
NathNDec 21, 2023 12:14 AM
59 Comments
So I will explain the experience with Amazon chat. A big ymmv. U need to be very patient and ask for a supervisor if needed. For me it took almost 2 hrs probably the agent was getting clarification with supervisor.

I reached out to chat this morning and they offered me the refund and $50 for the hardship. I denied the offer and mentioned I am looking for the bike and not a refund. Then it was a radio silence for a long time and then the agent came back and said she can offer me $171 which is the variance with the current price (400-229). I denied that option as well because of the $120 shipping cost. Then after a while she upped it to $291 including the shipment cost. I then talked through to convert the promo credit to amazon GC because promo credit could be applied only on Amazon purchase. Since Heybike is the seller now the promo credit couldn't be applied there. So overall I got $541 GC - which was the original price + tax + the GC. Good luck you'll.
Last edited by NathN December 20, 2023 at 04:20 PM.
Dec 21, 2023 12:16 AM
3 Comments
Joined Jan 2023
MagentaKite9004Dec 21, 2023 12:16 AM
3 Comments
Quote from maz021 :
What did you say to get the $317 gift card? And on top of that they refunded you? We all need to know this info so we're not scammed again! I could have bought the other ebike deal but thought this one would come through.
I'm not who you are replying too but I got the refunded amount on top of the gift card. I said I'd like to repurchase the ebike but it's 399 and 120 shipping. So I can't repurchase at the 240 price and I'd like a refund and for them to cover the difference to reorder the bike. Asked for the supervisor when the rep said I could buy it at 500 and proce adjust after as I said I cant afford to spend 500 dollars right now. Good luck.
Dec 21, 2023 12:23 AM
80 Comments
Joined Jul 2005
nkl7Dec 21, 2023 12:23 AM
80 Comments
Quote from maz021 :
What did you say to get the $317 gift card? And on top of that they refunded you? We all need to know this info so we're not scammed again! I could have bought the other ebike deal but thought this one would come through.
I had to go through several reps and finally asked for a supervisor. I told him I called and chatted online with at least 6 reps. They are all telling me wrong info. Had him look at the ups tracking -just label crested. I told him this was a Christmas gift and it's not coming. It doesn't even exist. He told me the bike was sold by a 3rd party seller now but for a higher price. He told me if I would accept my refund on an Amazon gift card , he would also put gift cards in my account to make up the difference in the higher price now . The $317 was the price difference and shipping and tax . He did this so I could order from the Heybike seller right away .i will use the Amazon gift cards eventually . I actually grabbed another e-bike deal from Best Buy Aventon Aventure yesterday for $699. It's being delivered tomorrow.👍
Last edited by nkl7 December 20, 2023 at 04:32 PM.

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Dec 21, 2023 1:54 AM
626 Comments
Joined Aug 2007
DDD1980Dec 21, 2023 1:54 AM
626 Comments
They told me to wait until
The day after my delivery date (the 21st) and they would then talk to
Me about a refund and credit.

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