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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

Deal Score
+244
Good Deal
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896 Comments

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Dec 22, 2023 12:39 PM
177 Comments
Joined Nov 2012
ginsengjinDec 22, 2023 12:39 PM
177 Comments
Nobody will get their bikes. China has a pyramid scheme level problem with ebike companies that are going bust with the recession they're having. Heybike used to be a semi-legit company but I'm guessing they're doing a snatch and grab scheme at the end to steal as much money as possible like many Chinese companies do.

Go and get a refund. I didn't get any credit offers out of it but I didn't really be a Karen about it to ask for it either.
3
Dec 22, 2023 3:02 PM
276 Comments
Joined Feb 2015
MDF247Dec 22, 2023 3:02 PM
276 Comments
Quote from xmonger :
What is a promo? I wouldn't accept anything other than a gift card either.

How much did you end up with?
Full Refund + $200 GC + $75 Promo

Not quite enough to cover the full cost of the order from Heybike, but close enough.
Dec 22, 2023 3:09 PM
276 Comments
Joined Feb 2015
MDF247Dec 22, 2023 3:09 PM
276 Comments
Quote from FaithfulGame3171 :
They have the chat history and also the agent was from the special department who have the authority to make such call. Cheer up bro, it's all good. I ain't no rookie as you blindly think and stop spreading bs nonsense. Time will tell who's the real rookie. Be humbled and stay positive lol
My situation turned into a real mess, including promises for stuff after the chat was ended, with assurance that everything was noted on my account. The CSR asked for a OTP to "access my account", and I said no way and called back. The new rep said that was "very suspicious" and that there was not only no record on my account of what was promised, the chat log showed I hadn't chatted with Amazon for months. Apparently CSR's can delete chat logs somehow, so zero guarantees there.
Dec 22, 2023 3:44 PM
37 Comments
Joined Dec 2016
sammarburDec 22, 2023 3:44 PM
37 Comments
I have been following this, as I ordered as well but have not reached out yet to Amazon as the "final" delivery date is tomorrow. For those getting credits and Amazon cards are you active prime members? I would assume a prime member would have better odds of receiving compensation. Thank you
1
Dec 22, 2023 4:07 PM
668 Comments
Joined May 2011
yuqian_liDec 22, 2023 4:07 PM
668 Comments
Cs said will delivery today, said ups tracking system has issue! I feel CS just BS me! Let's see!
Dec 22, 2023 4:10 PM
502 Comments
Joined Nov 2010
epix1718Dec 22, 2023 4:10 PM
502 Comments
Quote from MDF247 :
My situation turned into a real mess, including promises for stuff after the chat was ended, with assurance that everything was noted on my account. The CSR asked for a OTP to "access my account", and I said no way and called back. The new rep said that was "very suspicious" and that there was not only no record on my account of what was promised, the chat log showed I hadn't chatted with Amazon for months. Apparently CSR's can delete chat logs somehow, so zero guarantees there.
Correct, they can def delete chat logs.. I had 2 logs deleted yesterday! Thankfully I made screenshots while on my phone.

I'm shocked that agents are able to modify/delete portions of the log, and even entire logs.
Dec 22, 2023 4:39 PM
6K Comments
Joined Jul 2008
kfpandaDec 22, 2023 4:39 PM
6K Comments
Quote from epix1718 :
Correct, they can def delete chat logs.. I had 2 logs deleted yesterday! Thankfully I made screenshots while on my phone.

I'm shocked that agents are able to modify/delete portions of the log, and even entire logs.
Does Amazon chat work on the Amazon app?

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Dec 22, 2023 4:47 PM
502 Comments
Joined Nov 2010
epix1718Dec 22, 2023 4:47 PM
502 Comments
Quote from kfpanda :
Does Amazon chat work on the Amazon app?
Yes it does. You can't have chat open on PC and Phone at the same time, but you can swap back and forth during the same chat without it closing the chat.

I was able to get a refund of the Heybike + Price difference of ~$300 to an Amazon gift card, I also got a $50 promo to use on an Amazon sold item.

Still working on getting refunds + credit on the 3x Rattan bikes I ordered.. At this point I have it in writing from a higher up agent that if not delivered by Dec 29 I'll be getting refund + $200 credit PER order. ($600 total after refunds)
Dec 22, 2023 5:59 PM
1.9K Comments
Joined May 2010
xmongerDec 22, 2023 5:59 PM
1.9K Comments
Getting comp from Amazon is like going into a casino. You really don't know how it will turn out.

They promised to refund the difference later if I ordered a new heybike but why should I trust them?

They lied about shipping the original order.
They lied about it getting lost in transit.

Lies lies lies. Shame on Amazon.
Dec 22, 2023 6:07 PM
428 Comments
Joined Dec 2012
rlyansDec 22, 2023 6:07 PM
428 Comments
Has anyone ordered a Heybike from heybike thur Amazon using your credit ?and received it?
Dec 22, 2023 6:29 PM
3K Comments
Joined Jun 2004
lamahDec 22, 2023 6:29 PM
3K Comments
Those who are sitting on this order hoping that it will ship, I suggest you cut your loss and contact CS now. With all the people demanding GC and promotional credits, at some point Amazon will limit the giveaways to probably $25 or $10 promotional credit or not at all (they are not obliged to give anything really).

But the product is definitely not recoverable at this point.
Last edited by lamah December 22, 2023 at 10:33 AM.
Dec 22, 2023 7:02 PM
1.9K Comments
Joined Nov 2005
g10nyDec 22, 2023 7:02 PM
1.9K Comments
Quote from lamah :
Those who are sitting on this order hoping that it will ship, I suggest you cut your loss and contact CS now. With all the people demanding GC and promotional credits, at some point Amazon will limit the giveaways to probably $25 or $10 promotional credit or not at all (they are not obliged to give anything really).

But the product is definitely not recoverable at this point.
I concur. Now the leverage you have is maximum, what with Xmas coming and product being undeliverable.
Dec 22, 2023 7:59 PM
207 Comments
Joined Jun 2006
ZipLipZDec 22, 2023 7:59 PM
207 Comments
Thanks those that posted to talk to them via chat. We ordered two bikes originally. I was able to get them to refund my 2 bikes to a gift card plus give me the total difference to-reorder from the manufacturer. Total gift card was $1097. Woohoo!
Dec 22, 2023 8:15 PM
7.2K Comments
Joined Dec 2014
AkujunkanXDec 22, 2023 8:15 PM
7.2K Comments
Quote from nikspp :
https://www.aventon.com/blogs/ave...mer%20use. [aventon.com]

AVENTON'S PURSUIT OF SAFETY
Aventon ebike batteries and their components are TUV Certified in compliance with the UL 2849 standard, meaning they have been put through rigorous testing, ensuring the product is safe for public sale and consumer use.
You really should update this comment. People care about UL certification for the batteries. You attempting to convince people Aventon is UL across the board is potentially dangerous and ignoring this is bad behavior for the community.

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Dec 22, 2023 9:08 PM
6K Comments
Joined Jul 2008
kfpandaDec 22, 2023 9:08 PM
6K Comments
Quote from ZipLipZ :
Thanks those that posted to talk to them via chat. We ordered two bikes originally. I was able to get them to refund my 2 bikes to a gift card plus give me the total difference to-reorder from the manufacturer. Total gift card was $1097. Woohoo!
Was the chat from today?

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