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expiredgaamn114 | Staff posted Dec 10, 2023 4:06 PM

Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery

$229

$950

75% off
+ Free Shippingat Amazon
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Deal Details
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Amazon has Heybike RaceMax: 27.5" Electric Mountain Bike with 500W Motor, 48V 12.5AH Battery for $228.98. Shipping is free.

Thanks to Deal Hunter gaamn114 for finding this deal

Note: Arrives after Christmas. Available to ship in 1-2 days

Features:
  • With detachable 48V, 12.5Ah battery, the Race Max allows riders to travel up to 31-40 miles per charge 500w brushless geared motor provides reliable support and 21.3 mph top speed.
  • Race Max comes standard with puncture resistant 27.5" tires, dual lights and both brakes have motor inhibitors to cut power instantly when stopping, which makes your commuting journey more steady and reliable.
  • A sturdy high-step commuter style electric bike offering clean, and sleek appearance and less than 52.9 lbs weight for city riders craving more excitement and utility than your average bike.
  • With all the benefits of 7-speed, front fork suspension and a large, practical LCD display. Race Max lets you get across town like never before.
  • Breeze around without the need to pedal at all when using the throttle function, or if you fancy pedaling, kick in one of the three different levels of pedal assist to help you get where you're going without breaking a sweat.

Editor's Notes

Written by qwikwit | Staff

Original Post

Written by gaamn114 | Staff

Community Voting

Deal Score
+244
Good Deal
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896 Comments

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Dec 23, 2023 4:04 PM
13 Comments
Joined Dec 2017
dallastodentonDec 23, 2023 4:04 PM
13 Comments
Quote from megosh :
Unfortunately, we are unable to deliver your order. We are sorry for any inconvenience this causes.

When something like this happens, we normally send out a replacement order. In this case, though, a replacement wasn't possible, so we've requested a full refund for your order. You'll see the refund apply to your original payment method within the next few days.

To help make up for the inconvenience, we've applied a $10 Amazon.com Gift Card to your account. This amount will be applied to your next eligible order automatically without entering a claim code.
I escalated my claim to a supervisor and was relentless. In the end I got an $80 gift card applied to my account for anything sold in shipped by Amazon. I was not going to let this go lightly.
1
Dec 23, 2023 4:09 PM
4.3K Comments
Joined Sep 2005
Neo42Dec 23, 2023 4:09 PM
4.3K Comments
Quote from JCnotthatone :
Worth a shot. I mean u can just return it right??
NO. Third party seller will make you pay for return shipping and won't refund the original shipping charge either.
Dec 23, 2023 4:10 PM
290 Comments
Joined Nov 2016
slickjewsDec 23, 2023 4:10 PM
290 Comments
Somehow I always get the worse reps that pretend they can't do anything. I usually go with a calm approach, even though it never works. Maybe I need to lie any say things like "Now my Christmas is ruined" and such
Dec 23, 2023 4:11 PM
31 Comments
Joined Dec 2016
songerlingDec 23, 2023 4:11 PM
31 Comments
My two bikes were canceled this morning. Just chatted with customer support and they said it wasn't their fault but I kept pressing and finally they offered $25 credit. I took it since I didn't want to keep chatting and I wasn't ever convinced I would get the bikes anyway. But they did have my money for 2-3 weeks so I figure get $25 would cover that.
Dec 23, 2023 4:28 PM
192 Comments
Joined Apr 2012
evox2008Dec 23, 2023 4:28 PM
192 Comments
Quote from N3RD_01 :
They also told me to place a new order and they will refund the difference after delivery. I somehow doubt they will refund $300 + increase in tax.
They won't Frown

I confirmed it by asking whether it applies to 3rd party sellers (heybike/mukkpet), and the rep said "No, only to items sold/shipped by Amazon"
Dec 23, 2023 4:38 PM
17.7K Comments
Joined Nov 2003
deshwasiDec 23, 2023 4:38 PM
17.7K Comments
Quote from evox2008 :
They won't

I confirmed it by asking whether it applies to 3rd party sellers (heybike/mukkpet), and the rep said "No, only to items sold/shipped by Amazon"
yup. and when i pressed them on the $300 diff the heavy duty dept guy went and checked with "mgmt" and said they wont cover the $120 ship, only price of bike. i'd say very dicey to order from mfr and expect full diff to be covered. I personally not willing to risk that, especially with potential return issues/costs dealing with mfr (instead of amazon). This bike dream is OVER.. unless Amz brings it back in a few months at higher price (imagine that!)
Dec 23, 2023 4:56 PM
1.4K Comments
Joined Jan 2004
TheBookManDec 23, 2023 4:56 PM
1.4K Comments
Was transferred twice to Ashwani, then had to ask for a supervisor, and finally got $50 credit. If you're only offered an apology, ask for a supervisor

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Dec 23, 2023 4:59 PM
668 Comments
Joined May 2011
yuqian_liDec 23, 2023 4:59 PM
668 Comments
This really messed up! Contact CS yesterday, confirmed for sure will ship January 2024. Last night got canceled and refunded emails
Dec 23, 2023 5:46 PM
1.7K Comments
Joined Oct 2003
cfo214Dec 23, 2023 5:46 PM
1.7K Comments
Dec 23, 2023 6:15 PM
401 Comments
Joined Feb 2010
maz021Dec 23, 2023 6:15 PM
401 Comments
Ask for more guys, ask for a supervisor. I only got $150 ,a lot of people got $200+. Even if they refunded you already, ask for more. Say it's compensation for time wasted, which is true.
Dec 23, 2023 6:29 PM
27 Comments
Joined Aug 2011
CLOUZADec 23, 2023 6:29 PM
27 Comments
Just left a review! Thanks for posting link. Everyone should go leave negative feedback
Dec 23, 2023 6:32 PM
6K Comments
Joined Jul 2008
kfpandaDec 23, 2023 6:32 PM
6K Comments
Was on chat this morning and was transferred 3 times via chat. The best the chat agent was able to provide was waive 1 month free Amazon Prime Membership. What a joke! I declined, then they moved me to phone support and I was transferred twice. Finally ended up speaking to someone in Heavy Bulk Item Shipping Department who offered $200 promo credit (that's for 2 bikes). This whole process today did take me almost 2 hours. Heavy Bulk Item Shipping Department is who you need to talk to. Good luck everyone!
Dec 23, 2023 6:45 PM
17.7K Comments
Joined Nov 2003
deshwasiDec 23, 2023 6:45 PM
17.7K Comments
Quote from kfpanda :
Was on chat this morning and was transferred 3 times via chat. The best the chat agent was able to provide was waive 1 month free Amazon Prime Membership. What a joke! I declined, then they moved me to phone support and I was transferred twice. Finally ended up speaking to someone in Heavy Bulk Item Shipping Department who offered $200 promo credit (that's for 2 bikes). This whole process today did take me almost 2 hours. Heavy Bulk Item Shipping Department is who you need to talk to. Good luck everyone!
$200 per bike, right?
1
Dec 23, 2023 6:48 PM
539 Comments
Joined Mar 2017
Mike7311Dec 23, 2023 6:48 PM
539 Comments
So I was one of the idiots that listened to the chat and reordered the item from the third party seller with the promise that Amazon would refund the difference after the item arrived. The bike came yesterday and I went onto chat today and was treated like they had no idea what was going on. After an hour of going back and forth with no resolution and they left me with all they can do escalate it and I have to wait for a response. They also tried telling me in a back handed way that it was my fault, but backtracked when I told them I had the screen shots. I'll follow up when they get back to me, but I'm in a bad spot now.

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Dec 23, 2023 6:52 PM
151 Comments
Joined Nov 2011
AverageaznDec 23, 2023 6:52 PM
151 Comments
Amazon refunded me this morning I called and said I needed this bike. They told me to place another order and they'll refund the price difference ON THE BIKE ONLY. However Hey bike has added a $120 shipping charge that they will not refund. Therefore they will still sell you this bike for $370 otd... Not really worth it I think?

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