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expiredAsherO posted Dec 18, 2023 04:16 PM
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expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 18, 2023 08:51 PM
183 Posts
Joined Jul 2017
azlDec 18, 2023 08:51 PM
183 Posts
I'm on Simple Choice. Regular chat rep (through the app) says my segment is not eligible. Good luck, folks!
Dec 18, 2023 08:52 PM
686 Posts
Joined Feb 2008
TrojanFanDec 18, 2023 08:52 PM
686 Posts
Quote from smoovejazz :
I've been screwed over adding a free line that they converted to a paid line despite checking with tmobiles help line multiple times to make sure that wouldn't be the case. I'd make sure everything you ask is screenshotted and well documented before doing any of these promos.
Use T-Force on Twitter and the whole chat history is saved in your DM's as proof of what they offered. But like others, I'm going on 3 hours with twitter T-Force and no reply yet.
Dec 18, 2023 08:53 PM
1,740 Posts
Joined Sep 2006
gapafDec 18, 2023 08:53 PM
1,740 Posts
Quote from sd_junky :
Yes, you only pay taxes if you are on the Simple Choice plan or older. Yes, the free lines will have their data allotment.

Can you explain little bit more on this how process works? Thanks
Dec 18, 2023 08:53 PM
82 Posts
Joined Oct 2016
hoankiemDec 18, 2023 08:53 PM
82 Posts
Quote from OceanTwelve :
that never ends well. they don't have to honor what an employee says. there are a lot of dumb employees who have no clue what they are talking about and spit out incorrect information.
It depends here and YMMV. When I signed up to T-Mobile 3 years ago the rep promised me $900 in Visa gift cards for all my lines for a promo during that time, but I didn't receive that. I pushed gently repeatedly, until a manager listened to the recording of the call and honored it. Combined with the Costco promo, I didn't need to pay my T-Mobile account for almost a year. As always if I had to do it again I wouldn't take the chance though it was "nice" when they honored the deal with me
Pro
Dec 18, 2023 08:56 PM
9,829 Posts
Joined Oct 2006
sd_junky
Pro
Dec 18, 2023 08:56 PM
9,829 Posts
Quote from sparticusthematrix :
Same. App chat said I'm eligible. Called 611. And rep said he was familiar with the promotion because lots of calls for it. Further instructed me that checking my account the promotion doesn't show up and that it is very targeted to about 10 percent of accounts. So idk. No free line for me.
I spoke to a rep (out of the country) and she said the promo is only available to 5000 eligible accounts. I was like okay...
1
Dec 18, 2023 08:56 PM
255 Posts
Joined Jan 2015
scitzofrenicDec 18, 2023 08:56 PM
255 Posts
Quote from nswartzbaugh :
What service do you have the 8 lines on
Old grandfathered one plus
Dec 18, 2023 09:06 PM
4,811 Posts
Joined Sep 2005
ugabugaDec 18, 2023 09:06 PM
4,811 Posts
I wouldn't even bother guys because reps don't have the information and we'll say you're eligible and screw up your account. I went through this on my old one plus plan with nine lines in December had multiple reps assure me of course that everything looked good and of course I got charged for it when I called and they said I wasn't eligible and nowadays instead of blanket promotions where everyone mostly is eligible for free lines it's very targeted most likely on the newer lines

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Pro
Dec 18, 2023 09:08 PM
9,829 Posts
Joined Oct 2006
sd_junky
Pro
Dec 18, 2023 09:08 PM
9,829 Posts
Quote from gapaf :
Can you explain little bit more on this how process works? Thanks
Well if you have a plan that still charges taxes then you will have to pay the other charges (regulatory fees) and taxes and surcharges (fcc, state taxes, etc.).
Dec 18, 2023 09:12 PM
553 Posts
Joined Sep 2014
sparticusthematrixDec 18, 2023 09:12 PM
553 Posts
Quote from sd_junky :
I spoke to a rep (out of the country) and she said the promo is only available to 5000 eligible accounts. I was like okay...
One I spoke to sounded like he was from the nicest part of the states. Very proper. And very knowledgeable. But, is a second call worth it? Or tforce.
Dec 18, 2023 09:14 PM
69 Posts
Joined Apr 2012
versiiDec 18, 2023 09:14 PM
69 Posts
I started with chat but they called, transferred me a few times, finally I described the offer and the rep read the offer code to me so it must be there. Said I qualified, charged me the new line fee, and all seems good. They wanted to tie it to an IMEI but I told them I didn't have the phone on hand, and to send me a sim.

Hopefully it worked. Good luck to ya'll. I'd probably reach out to TForce though.
Dec 18, 2023 09:19 PM
63 Posts
Joined Aug 2006
mr5parkleDec 18, 2023 09:19 PM
63 Posts
On Magenta Max with 3 lines. Chatted with them in the app asking if I'm eligible for "BYOD Line Discount ID230289" and she said yes.
Dec 18, 2023 09:21 PM
553 Posts
Joined Sep 2014
sparticusthematrixDec 18, 2023 09:21 PM
553 Posts
Quote from mr5parkle :
On Magenta Max with 3 lines. Chatted with them in the app asking if I'm eligible for "BYOD Line Discount ID230289" and she said yes.
Might call again and actually make sure the rep repeats the promo ID number to me. To verify. Because the one I spoke to claimed to know where to look. I didn't say the number but I did ask about the byod free line promo
Pro
Dec 18, 2023 09:28 PM
9,829 Posts
Joined Oct 2006
sd_junky
Pro
Dec 18, 2023 09:28 PM
9,829 Posts
Quote from sparticusthematrix :
One I spoke to sounded like he was from the nicest part of the states. Very proper. And very knowledgeable. But, is a second call worth it? Or tforce.
I would get a hold of T-Force to make sure. For my call, she didn't see it on my account but had to reach out to a different department and she said they will have to me back within 48 hours. That tells me, I am not eligible. But, then again, she didn't know what I was talking about when I asked about this promo and she had to look it up. So, I am waiting for a response from T-Force still. Three hours in and nothing from T-Force.
Dec 18, 2023 09:44 PM
489 Posts
Joined May 2014
xXxBobMarley420Dec 18, 2023 09:44 PM
489 Posts
We're getting free lines up the wazoo but no good deals on devices this year, not even people who moved to the stupid new plans.

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Dec 18, 2023 09:47 PM
171 Posts
Joined Jun 2012
wordsflyDec 18, 2023 09:47 PM
171 Posts
They must be getting slammed. I'm not getting a response either.

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