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expiredAsherO posted Dec 18, 2023 04:16 PM
expiredAsherO posted Dec 18, 2023 04:16 PM

T-Mobile free voice line (BYOD) for qualifying customers - $0

T-Mobile
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T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/
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Community Notes
About the Poster
T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.

https://tmo.report/2023/12/t-mobi...customers/

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633 Comments

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Dec 19, 2023 09:13 PM
438 Posts
Joined Nov 2017
ranasif25Dec 19, 2023 09:13 PM
438 Posts
Quote from AsherO :
And I'm skeptical that it'll stick, they tend to say things in order to get the sale.
If it doesn't I'll return
Pro
Dec 19, 2023 09:18 PM
4,467 Posts
Joined Dec 2004
Silverball
Pro
Dec 19, 2023 09:18 PM
4,467 Posts
Quote from CharliePrince :
just spoke with tmo.. this isn't really free.. it's a BOGO

that promotion OR18818 = bogo.. so no, not free.. not for me at least Frown
BOGO is a different promo.
Dec 19, 2023 09:35 PM
156 Posts
Joined Mar 2016
Got2haveSugaDec 19, 2023 09:35 PM
156 Posts
Called in and got it.
1
Dec 19, 2023 09:36 PM
156 Posts
Joined Mar 2016
Got2haveSugaDec 19, 2023 09:36 PM
156 Posts
Quote from CharliePrince :
just spoke with tmo.. this isn't really free.. it's a BOGO

that promotion OR18818 = bogo.. so no, not free.. not for me at least Frown
No it is not. I jusst got it by ordering a sim card.
Dec 19, 2023 09:39 PM
55 Posts
Joined Dec 2010
dynamiczDec 19, 2023 09:39 PM
55 Posts
My account was not eligible but the nice fella on chat requested the promo to be added to my account, so we will see in 24-48 hours if that pans out.

I did call 611 yesterday and no luck as well as tforce through x. Both said no promos other than bogo.
Dec 19, 2023 09:40 PM
47 Posts
Joined Nov 2008
CharliePrinceDec 19, 2023 09:40 PM
47 Posts
Quote from Silverball :
BOGO is a different promo.
Quote from Got2haveSuga :
No it is not. I jusst got it by ordering a sim card.
so... I got it :X i followed what others did in this thread and actually used the app.. the service rep found it and yes sure enough I am eligible so getting a free line.

Question though..

We currently have 2 lines. My wife and I... since this is "free", can i drop my old line/phone and will that drop our monthly??

anyone know? Embarrassment
Dec 19, 2023 09:41 PM
2,415 Posts
Joined Apr 2006
litobirdyDec 19, 2023 09:41 PM
2,415 Posts
Quote from dynamicz :
My account was not eligible but the nice fella on chat requested the promo to be added to my account, so we will see in 24-48 hours if that pans out.

I did call 611 yesterday and no luck as well as tforce through x. Both said no promos other than bogo.
thats exactly what they supposedly did to mine, I dont believe it and Im a little worried they did somethign else.

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Dec 19, 2023 09:53 PM
360 Posts
Joined Aug 2017
FreedomDealsDec 19, 2023 09:53 PM
360 Posts
can this work on t mobile MVMO?
Original Poster
Dec 19, 2023 09:53 PM
42 Posts
Joined Dec 2007
AsherO
Original Poster
Dec 19, 2023 09:53 PM
42 Posts
Quote from CharliePrince :
just spoke with tmo.. this isn't really free.. it's a BOGO

that promotion OR18818 = bogo.. so no, not free.. not for me at least Frown
Inaccurate. They're confusing two different offers, out of ignorance
Original Poster
Dec 19, 2023 09:54 PM
42 Posts
Joined Dec 2007
AsherO
Original Poster
Dec 19, 2023 09:54 PM
42 Posts
Quote from FreedomDeals :
can this work on t mobile MVMO?
No, it's postpaid accounts only
Original Poster
Dec 19, 2023 09:55 PM
42 Posts
Joined Dec 2007
AsherO
Original Poster
Dec 19, 2023 09:55 PM
42 Posts
Quote from CharliePrince :
so... I got it :X i followed what others did in this thread and actually used the app.. the service rep found it and yes sure enough I am eligible so getting a free line.

Question though..

We currently have 2 lines. My wife and I... since this is "free", can i drop my old line/phone and will that drop our monthly??

anyone know? Embarrassment
Most free line offers require two paid lines, so probably not.
Original Poster
Dec 19, 2023 09:57 PM
42 Posts
Joined Dec 2007
AsherO
Original Poster
Dec 19, 2023 09:57 PM
42 Posts
Quote from Zdhow :
If I only have the 5g internet service, it is still possible to be eligible for this free line?
I doubt it, it's likely only targeted to select postpaid accounts with two paid voice lines
Dec 19, 2023 10:03 PM
366 Posts
Joined Jul 2009
Tbisu6Dec 19, 2023 10:03 PM
366 Posts
TMO call center reps couldn't help. Chat rep said it was available. I tried calling in to add it once I had the IMEI for my BYOD, and they said the promo is just for $800 off a device. They can't see the free line in their system. 🙄
Dec 19, 2023 10:17 PM
2,409 Posts
Joined Nov 2012
coloradoman_in_socalDec 19, 2023 10:17 PM
2,409 Posts
Quote from nirot :
I was able to get mine ! I called 611 the rep told me I'm not eligible. So I jumped on the T-Mobile app and chatted with them . They said the promos not on my account and that they would add the promo and it would take 24 hours but the rep said they asked their supervisor and they approved them to process it right away. After a while they were able to add the free line and didn't charge me a $35 activation . They are also sending me a physical sim after they activated a esim. Took some time but worth the wait . Just be super nice to the reps .


- on the Simple Choice Plan
You will have a rude awakening. If just calling and being nice yields people a free line then TMO would go out of business soon. And a supervisor who "approves" free lines just because is not supervisor material…

Seriously folks, you don't believe that they just approve free lines or that they put you on a list to be eligible later?? It's a computer that determines who is eligible and puts the promo on those accounts. Either you're eligible or you're not. There is no waitlist. Sorry to crush your hopes.

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Dec 19, 2023 10:17 PM
48 Posts
Joined Nov 2007
EZstreetDec 19, 2023 10:17 PM
48 Posts
Quote from andakim33 :
Yes, T mobile reps are notorious for lying to customers. It took me 6 months to get a trade in promo corrected.
I don't need a new line right now. But free is tempting. I reached to T mobile team in X to be sure.
I'm right there with ya. Still working on getting my monthly credits from (3) 12 ProMAx trade ins from September.

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