T-Mobile targeted promo for select accounts, must have the listed "segment" on your postpaid account for this promo. Promo ID 230289. One-time activation charge of $35 applies, though you can ask them nicely and they might waive it or credit it to your account.
https://tmo.report/2023/12/t-mobi...customers/
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(both of mine are active FWIW)
(both of mine are active FWIW)
My free device dropped off a couple times too and i had to call once a month to get it added back
If you see it then the rep is right and you just have to wait.
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If you see it then the rep is right and you just have to wait.
48 hours ago, I added the "free" line to my account and I still had not seen the promo code on my account as of a couple hours ago. The new line showed up on my account soon after i ordered the line and my monthly estimated bill went up by $20. In light of all that, I gave up and cancelled the new line... I wasn't willing to risk getting charged for a new line... but if you're more of a risk taker than I am, it might work out for you if you wait longer.
Just for reference, the one time (Dec 2022) when I successfully added a free line to my account, the promo code was added to my account within a day after I ordered the line, pretty much simultaneously as when the new line showed up on my account.
How did you explain to them and did promo appeared successfully?
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