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popularConserva posted Dec 22, 2023 04:56 PM
popularConserva posted Dec 22, 2023 04:56 PM

YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile

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Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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Deal Details
Community Notes
About the Poster
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in

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Dec 23, 2023 04:05 AM
131 Posts
Joined Nov 2011
jjin456Dec 23, 2023 04:05 AM
131 Posts
Quote from willygee :
i dont see the EIP promo number listed in my order but for previous EIP promos that I can see, I dont see the number either. Again, I think it should be fine.

Other than not getting the EIP email (did you check junk folder?), did you get two other emails? This is my experience.
Sometimes it takes a while to show up. I don't see anything in my account either.
Dec 23, 2023 04:16 AM
692 Posts
Joined Dec 2007
steveballamorDec 23, 2023 04:16 AM
692 Posts
Quote from willygee :
i dont see the EIP promo number listed in my order but for previous EIP promos that I can see, I dont see the number either. Again, I think it should be fine.

Other than not getting the EIP email (did you check junk folder?), did you get two other emails? This is my experience.
Yes got only two emails

1 thanks for signing your financing documents
2 order confirmation email with detail order number and Al
Last edited by steveballamor December 23, 2023 at 09:17 PM.
Dec 23, 2023 04:20 AM
356 Posts
Joined Oct 2013
walk2remDec 23, 2023 04:20 AM
356 Posts
Does anyone know if $700 trade-in offer can be used to get an iPhone too? Or is it just the $800 trade-in offer which is eligible for iPhone?
Pro
Dec 23, 2023 04:24 AM
438 Posts
Joined Dec 2005
iivisionii
Pro
Dec 23, 2023 04:24 AM
438 Posts
Tried with the 55+ plan and said not eligible on the chat.
Dec 23, 2023 04:26 AM
692 Posts
Joined Dec 2007
steveballamorDec 23, 2023 04:26 AM
692 Posts
Quote from walk2rem :
Does anyone know if $700 trade-in offer can be used to get an iPhone too? Or is it just the $800 trade-in offer which is eligible for iPhone?
Only $800 for iPhone
Dec 23, 2023 04:51 AM
49 Posts
Joined Jan 2011
winsarkarDec 23, 2023 04:51 AM
49 Posts
Here is the conversation I just had with the App Chat:

Me: Hello - I have two very specific questions:
1. Is my rate plan SOC part of "SOC Group #75"?
2. Under Atlas or Tapestry, does my account list the "Smartphone_Trade_ID230433" segment?

Kate Louis Marie (T-Mobile): Thank you so much for waiting, yes your service plan is included on the SOC Group #75 which means your service plan is eligible for the promo.

Thank you for sharing this, I had engage my leadership and checked if your account is eligible for the promo, apparently it is not yet added to the segment on your account . And eligible customers will received a notifications once eligible with the promo.

Nothing to worry though, what we can do here is that we can request for this promo to submit with my leadership so that you can get the benefits of it , and it may take 5-7 business days for us to get update about the request, would that be fine with you?

Me: That would be great. Thanks.
Dec 23, 2023 04:56 AM
692 Posts
Joined Dec 2007
steveballamorDec 23, 2023 04:56 AM
692 Posts
Quote from willygee :
i dont see the EIP promo number listed in my order but for previous EIP promos that I can see, I dont see the number either. Again, I think it should be fine.

Other than not getting the EIP email (did you check junk folder?), did you get two other emails? This is my experience.
And now the new chat disappeared completely
Only chat I have from oct when I asked them to OPTOUT from sc plan change

lol ghosts in tmo

Can you check if you can see your recent chat history after closing opening the app

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Dec 23, 2023 05:06 AM
3,513 Posts
Joined Sep 2006
willygeeDec 23, 2023 05:06 AM
3,513 Posts
Quote from steveballamor :
And now the new chat disappeared completely
Only chat I have from oct when I asked them to OPTOUT from sc plan change

lol ghosts in tmo

Can you check if you can see your recent chat history after closing opening the app
yes i just closed and reopened app and chat history is there.
Dec 23, 2023 05:08 AM
692 Posts
Joined Dec 2007
steveballamorDec 23, 2023 05:08 AM
692 Posts
Quote from willygee :
yes i just closed and reopened app and chat history is there.
Yeah this is how it supposed to be

Never happened this before and I'm with tmo 10 years

Update-

Close app turned off WiFi and all chat appeared
The first chat where he confirmed the promo
This was hilarious as I was freaking out
Took all screenshots now

When you are going to drop old device to tmo store? I think it will expedite the promo and RDC when they receive old device
Last edited by steveballamor December 22, 2023 at 10:16 PM.
Dec 23, 2023 05:17 AM
1,011 Posts
Joined Apr 2007
harleDec 23, 2023 05:17 AM
1,011 Posts
So...I was thinking of getting an iPhone 15 Pro and currently have an iPhone 13 Pro. What does the trade-in breakdown look like? Does the trade-in come in the form of monthly bill credits?
Dec 23, 2023 05:32 AM
37 Posts
Joined Nov 2010
AmerikiwiDec 23, 2023 05:32 AM
37 Posts
$800 off Pixel 8 Pro. I'm in the Magenta plan with 8 lines. Was able to trade in a Pixel 3 so that is a great deal.

Tried getting the promo over chat but it wasn't available. Called and promo was available.
Dec 23, 2023 05:37 AM
149 Posts
Joined Mar 2007
stupenalDec 23, 2023 05:37 AM
149 Posts
Called and the $800 iphone promo is applicable to my account (old simple choice 10 lines $160).

Question for those trading in - does it need to be the phone that is currently in use on the line that is getting the new phone? If we can trade in any working phone, I can dig up something old vs trading in the actual phone in use that I can easily resell.
Dec 23, 2023 05:41 AM
124 Posts
Joined Nov 2011
Alanl11Dec 23, 2023 05:41 AM
124 Posts
Quote from stupenal :
Called and the $800 iphone promo is applicable to my account (old simple choice 10 lines $160).

Question for those trading in - does it need to be the phone that is currently in use on the line that is getting the new phone? If we can trade in any working phone, I can dig up something old vs trading in the actual phone in use that I can easily resell.
I was able to trade an unlocked iPhone that was not currently on my account. I had a backup SE I pickup that qualified. Can't believe I'm getting 800 for that! Purchased 15 pro max for a family member and will be here next week
Dec 23, 2023 05:42 AM
3,513 Posts
Joined Sep 2006
willygeeDec 23, 2023 05:42 AM
3,513 Posts
Quote from steveballamor :
Yeah this is how it supposed to be

Never happened this before and I'm with tmo 10 years

Update-

Close app turned off WiFi and all chat appeared
The first chat where he confirmed the promo
This was hilarious as I was freaking out
Took all screenshots now

When you are going to drop old device to tmo store? I think it will expedite the promo and RDC when they receive old device
Actually haven't thought too much on the trade in but if we can drop at a TMO store, then that would be best. And now that think on it, that's how I did my last EIP trade in so yes that's the route I will likely take.

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Dec 23, 2023 05:42 AM
1,547 Posts
Joined May 2004
ElcapitranDec 23, 2023 05:42 AM
1,547 Posts
Quote from Amerikiwi :
$800 off Pixel 8 Pro. I'm in the Magenta plan with 8 lines. Was able to trade in a Pixel 3 so that is a great deal.

Tried getting the promo over chat but it wasn't available. Called and promo was available.
what documentation did they provide that showed that you got the 800 trade in promotion? I have conflicting representatives telling me two different things.

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