Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
popular
Conserva 162K Views
Dec 22, 2023 4:56 PM

YMMV! Get Up To $800 Off A New Phone With These Two “Targeted” Trade Offers At T-Mobile

T-Mobile
Get Deal at T-Mobile
Good Deal?
699Comments
Save
Share
Deal Details
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/


QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in

Community Voting

Deal Score
+71
Good Deal

Join The Conversation

Share your experience with the Slickdeals community

Share information with the community. Please follow our Community Guidelines and be kind!

699 Comments

Sign up for a Slickdeals account to remove this ad.

Jan 5, 2024 5:14 AM
7 Comments
Joined Dec 2023
BlueLinen9781Jan 5, 2024 5:14 AM
7 Comments
Quote from OceanTwelve View quoted comment :
Did they get you into a different promotion and then you realize you didn't get the promotion you asked for and now they're crediting you the full $830? I think the problem with that is the credit shows up after one billing cycle and the return date for the phone is 14 days. So what happens if they don't honor the credit? You're stuck with the phone? And also, because you're trading a phone in, do you even get that phone back?
They told me clearly that I don't qualify for 629 plan and that they are ready to work something out for me after which they came and offered to credit the $830 back.
Jan 5, 2024 11:20 PM
52 Comments
Joined Jan 2014
startgazer76Jan 5, 2024 11:20 PM
52 Comments
The truth is what's listed on My Promotions page. If its not showing up here , its not being applied

https://www.t-mobile.com/account/...ons/active
Jan 6, 2024 1:52 AM
52 Comments
Joined Jan 2014
startgazer76Jan 6, 2024 1:52 AM
52 Comments
The best they offered me is BOGO, which is $700 off without any trade-in; this is because I added a free line.

ID230377
Jan 6, 2024 3:22 AM
700 Comments
Joined Jun 2006
WonderfulWorkJan 6, 2024 3:22 AM
700 Comments
Got the deal today, so it's still "alive". CS is very affirmative that I qualify this offer and reassured that he applied the correct promotion to the order with notes on my account too. I still doubt it as I'm simple choice plan. I'm ready for the fight and I think it's worth to get $800. Hope I'm wrong.
1
Jan 6, 2024 6:26 PM
22 Comments
Joined Nov 2018
argus019Jan 6, 2024 6:26 PM
22 Comments
This works! As of today Jan 6th 2024.

I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)

But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.

I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65

AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.

Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.

Due now for each was (Activation charge + Tax - Trade In Value)

Rest was spread in 24 months (cost - rebate)

The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.

January 8th Update:

The orders were processed but couldn't see it on my activities tab clearly. Texted with customer care.

"Thank you for patiently waiting XXXX, upon checking the credit for the Pixel 8 will be $29.08 and the promotion credits for the iPhone is $33.34"

"For the Pixel 8 the monthly charge is $29.08 and the iPhone costs $34.34"


In case you're wondering; Pixel credit and charge are lower because I got a $65 trade in credit

iPhone credit is $1 lower than charge as the phone costs $824 whole credit is for $800
Last edited by argus019 January 8, 2024 at 10:13 AM.
Jan 6, 2024 6:27 PM
22 Comments
Joined Nov 2018
argus019Jan 6, 2024 6:27 PM
22 Comments
Quote from startgazer76 View quoted comment :
The best they offered me is BOGO, which is $700 off without any trade-in; this is because I added a free line.

ID230377
Hey, you want to try again? I got rhe SAME response at first but that was because I was trying to add this promotion to the free line and NOT any of the paid lines in my account. Called back and did it on my wife's line and it worked.
Jan 7, 2024 2:59 AM
244 Comments
Joined Feb 2008
PDiddyJan 7, 2024 2:59 AM
244 Comments
Quote from argus019 View quoted comment :
This works! As of today Jan 6th 2024.

I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)

But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.

I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65

AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.

Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.

Due now for each was (Activation charge + Tax - Trade In Value)

Rest was spread in 24 months (cost - rebate)

The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.
I'm surprised by that because I was clearly told multiple times that TMobile ONE plan is definitely not included. Hopefully they don't make a mistake.

Sign up for a Slickdeals account to remove this ad.

Jan 7, 2024 6:54 AM
14 Comments
Joined Dec 2017
jigneshushahJan 7, 2024 6:54 AM
14 Comments
Hello,

I'm on Simple Choice Unlimited plan (grand fathered) and I have talked to 611 rep and a Costco Tmobile rep. Both of them told me that my account does not have the segment SmartPhone_Trade_ID230433. Is there any trick/tip to get this segment added to the account? I will try calling a couple more times, but I am afraid unless I guide them, their standard response will be that my plan is not eligible.

Thanks
Jan 7, 2024 7:01 AM
512 Comments
Joined Feb 2012
Mikey122687Jan 7, 2024 7:01 AM
512 Comments
Quote from argus019 View quoted comment :
This works! As of today Jan 6th 2024.

I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)

But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.

I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65

AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.

Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.

Due now for each was (Activation charge + Tax - Trade In Value)

Rest was spread in 24 months (cost - rebate)

The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.
Same thing for me, then I got $9.37 discount per month for 24 months (which is about $224.88) plus $120 trade in = $344.88.

You're about to be disappointed
Jan 7, 2024 8:33 AM
295 Comments
Joined Apr 2016
ElectrorangeJan 7, 2024 8:33 AM
295 Comments
Quote from exbauer View quoted comment :
Let the fun begin! I didn't have the segment in my account. I used chat to see if I could get the promo. They said since I've been a loyal customer they would notate my account. I went ahead and ordered through the chat the phone. Said I would get $800 for my trade in. $275 instant and then the rest in bill credits. I called 611 when the phone shipped out just to confirm P629 was on my account and they said no. The agent said she talked to supervisor and that it will be loaded and put me on hold and said it was notated. And I would receive a text message to confirm. Of course I didn't.

I received my IPhone 15 Pro and sent in my Samsung J2. There isn't anything slowing as bill credits in my account. T-Force said it will once it is processed. But, said the promo wasn't in my account even though I was told it was from the phone agent and approval of supervisor. They could see I've talked to several people. I'll wait a week and contact them as my trade in should be processed by then. And still with in the 20 day return policy.
Sort of the same thing happened! To me the told me that i qualified for a 800 towards the iphone with iphone 7 trade in and 700 credit towards pixel 8, when i revived the phones i called to figure out why i did not receive a mailer and label for the trade in phones and they said i did not qualify, i asked them to escalate this since i was told otherwise and they called me back days later to tell me again i dont qualify. That seems very shady im extremely disappointed that they would do a bait and switch like this almost makes me want to leave Tmobile. Im on the one plan and called again hopefully they wise up and see that they are reneging on the deal they offered.
Jan 7, 2024 9:24 AM
133 Comments
Joined Nov 2011
jjin456Jan 7, 2024 9:24 AM
133 Comments
Quote from argus019 View quoted comment :
Hey, you want to try again? I got rhe SAME response at first but that was because I was trying to add this promotion to the free line and NOT any of the paid lines in my account. Called back and did it on my wife's line and it worked.
Don't know if you've been following this thread but the reps will literally tell you anything to get you to buy a phone
Jan 8, 2024 2:53 AM
52 Comments
Joined Jan 2014
startgazer76Jan 8, 2024 2:53 AM
52 Comments
Quote from argus019 View quoted comment :
Hey, you want to try again? I got rhe SAME response at first but that was because I was trying to add this promotion to the free line and NOT any of the paid lines in my account. Called back and did it on my wife's line and it worked.
Once you see it in the promotions tab, let us know. I will give it a try again.

I have spent 5 hours total so far on this thing, like a true SD member.
Jan 8, 2024 2:55 AM
22 Comments
Joined Nov 2018
argus019Jan 8, 2024 2:55 AM
22 Comments
Quote from startgazer76 View quoted comment :
Once you see it in the promotions tab, let us know. I will give it a try again.

I have spent 5 hours total so far on this thing, like a true SD member.
So the promotion WAS on my account/segment. But it wasn't before my processed for the free line.
Jan 8, 2024 2:56 AM
22 Comments
Joined Nov 2018
argus019Jan 8, 2024 2:56 AM
22 Comments
Quote from jjin456 View quoted comment :
Don't know if you've been following this thread but the reps will literally tell you anything to get you to buy a phone
Of course. But then a lot of the replies on the thread are about "finagling to get the offer when the segment didn't exist"

As mentioned, I asked if the code exists before I asked them to apply it.
1

Sign up for a Slickdeals account to remove this ad.

Jan 8, 2024 4:36 PM
3 Comments
Joined Nov 2017
Chloeee316Jan 8, 2024 4:36 PM
3 Comments
My ONE plan is eligible. Just got off the 611 call with the rep and trading in my iPhone x for $800 off.

Thank you

Join The Conversation

Share your experience with the Slickdeals community

Share information with the community. Please follow our Community Guidelines and be kind!