Was able to take advantage of this promotion by calling 611 my account was eligible for  $800 trade in offer, good luck 
Here is a link with more  details
https://tmo.report/2023/12/get-up...-t-mobile/
QA Note: YMMV - Existing Select Customers/Accounts - Phone purchased/traded on EIP w/trade-in
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https://www.t-mobile.com/account/...ons/active
ID230377
I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)
But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.
I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65
AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.
Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.
Due now for each was (Activation charge + Tax - Trade In Value)
Rest was spread in 24 months (cost - rebate)
The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.
January 8th Update:
The orders were processed but couldn't see it on my activities tab clearly. Texted with customer care.
"Thank you for patiently waiting XXXX, upon checking the credit for the Pixel 8 will be $29.08 and the promotion credits for the iPhone is $33.34"
"For the Pixel 8 the monthly charge is $29.08 and the iPhone costs $34.34"
In case you're wondering; Pixel credit and charge are lower because I got a $65 trade in credit
iPhone credit is $1 lower than charge as the phone costs $824 whole credit is for $800
ID230377
I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)
But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.
I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65
AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.
Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.
Due now for each was (Activation charge + Tax - Trade In Value)
Rest was spread in 24 months (cost - rebate)
The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.
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I'm on Simple Choice Unlimited plan (grand fathered) and I have talked to 611 rep and a Costco Tmobile rep. Both of them told me that my account does not have the segment SmartPhone_Trade_ID230433. Is there any trick/tip to get this segment added to the account? I will try calling a couple more times, but I am afraid unless I guide them, their standard response will be that my plan is not eligible.
Thanks
I never got a targeted email or text. And am on the old TMobile One plan (older than Magenta)
But thought I'll take a chance. Called 611 and told them clearly this "I'd like to check if I am eligible for these two promotions. I can give you the segment code, could you please check if it is in my account.
I was eligible for BOTH! Got a Pixel 8 priced at $699 (trading a pixel 6 with broken screen) at $700 off PLUS trade in value of $65
AND an iPhone 15 priced at $823 (trading an old Pixel 3a) at $800 off with $0 trade in value.
Was charged $35 for each as activation charge (couldn't waive it off) plus taxes.
Due now for each was (Activation charge + Tax - Trade In Value)
Rest was spread in 24 months (cost - rebate)
The rep confirmed that I can do 3 more of the $700 offer as the post states but done with $800.
You're about to be disappointed
I received my IPhone 15 Pro and sent in my Samsung J2. There isn't anything slowing as bill credits in my account. T-Force said it will once it is processed. But, said the promo wasn't in my account even though I was told it was from the phone agent and approval of supervisor. They could see I've talked to several people. I'll wait a week and contact them as my trade in should be processed by then. And still with in the 20 day return policy.
I have spent 5 hours total so far on this thing, like a true SD member.
I have spent 5 hours total so far on this thing, like a true SD member.
As mentioned, I asked if the code exists before I asked them to apply it.
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